Comcast Corporation
Manager, AI Enablement Product Owner
Comcast Corporation, Phila, Pennsylvania, United States,
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job SummaryThe AI & MarTech Product team is looking for an experienced and passionate Product Owner to join and deliver on the EBI MarTech roadmap - helping consumers receive relevant, contextual messaging across multiple channels. Through close collaboration with data science, marketing, engineering, analytics, data governance, and operations teams in a matrixed environment – you’ll successfully drive the delivery of game changing features that help customers have meaningful engagements with Xfinity.
This position is responsible for leading agile teams in executing a unified, integrated roadmap to deliver best-in-class AI solutions and MarTech capabilities serving customers and employees in a scalable & cost-effective way. These capabilities focus on AI enablement solutions, platform automation, and building accelerated frameworks to support omni-channel experiences and drive speed to market and increased business value.
Job DescriptionReporting directly to the Product Manager, you’ll be part of a supportive Strategy & Product Management team and your focus will be translating the product vision into executable technical requirements and managing the feature delivery roadmap.
Core ResponsibilitiesDevelop and maintain
3-6 month
feature roadmap that
consider
s
m
arketing strategy, stakeholder needs,
current
& future
state architecture,
and the end userIdentify
new areas of opportunity to further
optimize
our AI enablement strategy and deliver accelerated solutions powered by machine learning and data science insightsPartner with
product managers
, delivery managers, architects,
data science,
scrum masters,
engineers
and
business stakeholders
to evangelize the best solutions and
facilitate
executionWork with key stakeholders to ensure
technical
requirements are
accurately
captured and prioritized
to ensure successful delivery &
adoptionBe a key
member
of
agile rituals (Scrum, Sprint Planning, Grooming/Refinement, and Retrospectives) to
deliver roadmap features and enhancementsParticipate in and support quarterly planning processesCreate
& manage
features
& backlog,
track and escalate relevant
blockers or issuesSupport
end user change management and trainingCollaborate closely with
security, privacy, and compliance SMEs as well as immediate team
to analyze relevant risk and compliance concernsWork with
leadership to manage risk and functional items appropriatelyL
everage data, analytics, research,
design
and business understanding to ensure
successful
platform solutions and
give
our customers great experiencesPartner with
architecture and engineering
teams to ensure ongoing support and operations of key marketing technology platformsManag
e
our “team brand”
by
promoting a customer-obsessed culture, making the team a source of
expertise
others
seek
and want to joinConsistent exercise of independent judgment and discretion in matters of significance.Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.Other duties and responsibilities as assigned.
Qualifications:3+ years experience in an Agile product role (SAFe is a bonus)3+ years experience in marketing technology, operations, or related rolesExperience
marketing technologies and platforms (
e.g.
Adobe Experience Platform,
Adobe
Campaign
,
Salesforce
or
Braze
)Clearly communicates requirements
,
concepts, and ideasQuickly understand
s
complex systems and processes
Ability to communicate and build cross functional relationshipsAnalyzes data to drive prioritization and decision makingAttention to detail with strong
project
management skills, delivering on timeConsistently
exercise
s
independent judg
e
mentEmployees at all levels are expected to:Understand our Operating Principles; make them the guidelines for how you do your job.Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.Win as a team make big things happen by working together and being open to new ideas.Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.Drive results and growth.Respect and promote inclusion & diversity.Do what's right for each other, our customers, investors and our communities.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is proud to be an equal opportunity workplace.
We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the
compensation and benefits summary
on our careers site for more details.
EducationBachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Relevant Work Experience5-7 Years
Job SummaryThe AI & MarTech Product team is looking for an experienced and passionate Product Owner to join and deliver on the EBI MarTech roadmap - helping consumers receive relevant, contextual messaging across multiple channels. Through close collaboration with data science, marketing, engineering, analytics, data governance, and operations teams in a matrixed environment – you’ll successfully drive the delivery of game changing features that help customers have meaningful engagements with Xfinity.
This position is responsible for leading agile teams in executing a unified, integrated roadmap to deliver best-in-class AI solutions and MarTech capabilities serving customers and employees in a scalable & cost-effective way. These capabilities focus on AI enablement solutions, platform automation, and building accelerated frameworks to support omni-channel experiences and drive speed to market and increased business value.
Job DescriptionReporting directly to the Product Manager, you’ll be part of a supportive Strategy & Product Management team and your focus will be translating the product vision into executable technical requirements and managing the feature delivery roadmap.
Core ResponsibilitiesDevelop and maintain
3-6 month
feature roadmap that
consider
s
m
arketing strategy, stakeholder needs,
current
& future
state architecture,
and the end userIdentify
new areas of opportunity to further
optimize
our AI enablement strategy and deliver accelerated solutions powered by machine learning and data science insightsPartner with
product managers
, delivery managers, architects,
data science,
scrum masters,
engineers
and
business stakeholders
to evangelize the best solutions and
facilitate
executionWork with key stakeholders to ensure
technical
requirements are
accurately
captured and prioritized
to ensure successful delivery &
adoptionBe a key
member
of
agile rituals (Scrum, Sprint Planning, Grooming/Refinement, and Retrospectives) to
deliver roadmap features and enhancementsParticipate in and support quarterly planning processesCreate
& manage
features
& backlog,
track and escalate relevant
blockers or issuesSupport
end user change management and trainingCollaborate closely with
security, privacy, and compliance SMEs as well as immediate team
to analyze relevant risk and compliance concernsWork with
leadership to manage risk and functional items appropriatelyL
everage data, analytics, research,
design
and business understanding to ensure
successful
platform solutions and
give
our customers great experiencesPartner with
architecture and engineering
teams to ensure ongoing support and operations of key marketing technology platformsManag
e
our “team brand”
by
promoting a customer-obsessed culture, making the team a source of
expertise
others
seek
and want to joinConsistent exercise of independent judgment and discretion in matters of significance.Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.Other duties and responsibilities as assigned.
Qualifications:3+ years experience in an Agile product role (SAFe is a bonus)3+ years experience in marketing technology, operations, or related rolesExperience
marketing technologies and platforms (
e.g.
Adobe Experience Platform,
Adobe
Campaign
,
Salesforce
or
Braze
)Clearly communicates requirements
,
concepts, and ideasQuickly understand
s
complex systems and processes
Ability to communicate and build cross functional relationshipsAnalyzes data to drive prioritization and decision makingAttention to detail with strong
project
management skills, delivering on timeConsistently
exercise
s
independent judg
e
mentEmployees at all levels are expected to:Understand our Operating Principles; make them the guidelines for how you do your job.Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.Win as a team make big things happen by working together and being open to new ideas.Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.Drive results and growth.Respect and promote inclusion & diversity.Do what's right for each other, our customers, investors and our communities.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is proud to be an equal opportunity workplace.
We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the
compensation and benefits summary
on our careers site for more details.
EducationBachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Relevant Work Experience5-7 Years