Loan Operations Specialist

This position focuses on maintaining Consumer loans within the Loan Servicing team. Facilitates processes and associate workflow while ensuring compliance with all applicable regulations and policies. Maintains records or systems crucial for business operations. Answers inquiries and resolves issues, updating department records or systems accordingly, in alignment with service standards and businessOperational Support - Performs various operational tasks that occur during customer, vendor, and associate inquiries such as payments, opening mail, account maintenance, etc.Documentation - Handles standard documentation associated with daily activities, which may include processing, reviewing, or distributing materials.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Required Skills & ExperienceMinimum of 1 year of experience in banking. Familiarity with Microsoft Outlook and Office (Word and Excel). Strong attention to detail and accuracy. Quick learner and self-starter who can manage tasks independently. Nice to Have Skills & ExperienceExperience with loan servicing in a banking environment. Experience with consumer, commercial, or both types of loans.Proficiency in CRM systems and lending system knowledge. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.