RAP UNIT SUPERVISOR

Job DescriptionYOU MUST BE PERMANENT IN THE BENEFITS OPPORTUNITY SPECIALIST TITLE FOR AT LEAST ONE YEAR OR PERMANENT IN THE ABOS TITLE. THIS IS A PROVISIONAL APPOINTMENT, WHEN A TEST BECOMES AVAILABLE IN THE ASSOCIATE BENEFITS OPPORTUNITY SPECIALIST (ABOS) TITLE, YOU MUST TAKE AND PASS THE EXAM TO REMAIN IN THE ABOS TITLE.The Homelessness Prevention Administration (HPA) was established in 2014 and has since played an essential role in the City’s overall eviction and homelessness prevention efforts to combat housing instability to help New Yorkers stay housed. HPA Office of Prevention and Housing Assistance (PHA) is primarily responsible for administration of the CityFHEPS rental subsidy program, the contracted in-community Homebase eviction prevention program and for new developments and an expanding continuum of homelessness prevention programing and contracts. PHA is currently comprised of the following units -The Rental Assistance Programs (RAP), the HOME Tenant-Based Rental Assistance Program (HOME TBRA), and the Office of Prevention and Community Support (PCS) and its expanding unit for Contracts (Homebase, Phase I,2,3-Cluster/Master Lease, City Council Discretionary Awards and Special Housing Assistance Resource (SHARE). The PHA-RAP is recruiting for four (4) Associate Benefits Opportunity Specialist I’s to function as RAP Unit Supervisors, who will:- Supervise Job Opportunities Specialists who verify eligibility for tenant or landlord for Rental Assistance Unit Subsidy Programs. - Responsible for issuance of check requests for brokers and landlord payments for Rental Assistance Subsidy Programs. - Approve lease signings with tenant and landlords for their new residency which involves providing keys and signed leases. Troubleshoot issues made by tenants, landlord, lawyer, advocate, legal aid via a review conference to achieve resolutions. - Ensure that Rental Assistance Unit Subsidy Program payments to landlords and brokers go out in a timely manner and oversees the annual renewal of Rental Assistance Program subsidies. - Review the data entries of tenant information for federal funds into federal databases; utilizes other databases such as but not limited to Housing Assistance Payment Systems (HAPS), Rental Assistance Program (RAP), HRA One Viewer, WMS, NYCWAY, Finance.net, IQ System, SAVE. - Recommend new subsidy certificates for tenants who wish to submit a transfer request via email for reasons such as issues with landlord, inhabitable apartments, etc. - Address requests for information and services from Rental Assistance Program landlords, tenants, and community advocates.Hours: 9 am to 5 pmWork Location: 3 vacancies at 4WTC, 150 Greenwich Street, NY, NY1 vacancy at 109E 16th StreetQualifications1. A four-year high school diploma or its educational equivalent, and three years offull-time satisfactory experience working directly in social/human services or a related setting, providing either:a) client services.b) employment planning/counseling services which involves job development, skills assessment, and employment placement or other economic opportunity programming. 2. A baccalaureate degree from an accredited college; plus eighteen months of full time satisfactory experience working as a Benefits Opportunity Specialist; or3. A baccalaureate degree from an accredited college; plus eighteen months of full time satisfactory experience as described in one (1) above.4. College credit from an accredited college may be substituted for this experience on the basis of 60 semester credits for 9 months of the work experience described above. However, all candidates must have at least 18 months of full-time satisfactory experience working as a Benefits Opportunity Specialist or performing social/human services work as described in one (1) above.Additional InformationThe City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.