City of New York
CRPU SPECIALIST
City of New York, New York, New York, us, 10261
Company Description
Job Description
YOU MUST BE PERMANENT IN THE BENEFITS OPPORTUNITY SPECIALIST TITLE FOR AT LEAST ONE YEAR OR PERMANENT IN THE ABOS TITLE. THIS IS A PROVISIONAL APPOINTMENT, WHEN A TEST BECOMES AVAILABLE IN THE ASSOCIATE JOB OPPORTUNITY SPECIALIST (AJOS) TITLE, YOU MUST TAKE AND PASS THE EXAM TO REMAIN IN THE ABOS TITLE.
Under general supervision, with latitude for independent decision making and action, in accordance with agency policies/procedures and federal/state regulations, reports to the Associate Benefits Opportunity Specialist II of the Centralized Rent Processing Unit (CRPU) responsible for ensuring the timely processing of emergency rent arrears grants approved by the Rental Assistance Unit (RAU) for, and FHEPS housing subsidy grants approved by the FHEPS Centralized Determination Unit (FCDU) The Centralized Rent Processing Unit is a responsible for the citywide processing of checks for approved emergency rent arrears requests, and approvals by FCDU on requests for FHEPS housing subsidy payments.
The Centralized Rent Processing Unit (CRPU) is responsible for the timely processing and issuing of checks on grants approved by RAU and FCDU and the disbursement of rent checks to DHS Landlord, Homebase, and Legal Services Providers.
The ABOS I/CRPU Specialist is responsible for assigning cases to BOS workers and reviewing for accuracy before forwarding for additional approvals or forwarding to the next step/stage for processing. Ensures the successful processing of the prior day's assigned cases to ensure daily processing targets are achieved.
HPA/ CRPU is recruiting for two (2) Associate Benefits Opportunity Specialist 01 to function as CRPU Specialists who will:
- Monitor the BOS staff's time and leave. Hold unit meetings to disseminate information related to program changes or agency updates.
- Assign cases to the BOS Workers for review and processing once approvals are received from RAU & FCDU to process the checks associated with the approvals. Review cases for accuracy prior to approving grants and approval notices which involves ensuring that all necessary documentation (Court Stipulations, Landlord Breakdown, Proof of address, Income verification, etc.) is available in HRA Viewer before assigning. Review if there is conflicting information regarding landlord information (such as the landlord's name, address and payee designation, W9 TIN clearance, proof of ownership, and lease and broker's licenses), review WMS information to ensure that an action can be processed based on the status of the case and ensure the accuracy of the housing and check issuance subsidy codes are correct. Return case to BOS worker, with detailed comments, for correction. Refer case to ABOS II, if second level of approval is needed when issuances/grants exceed $1500.
- Ensure all error corrections and purged checks grants are completed daily. Review case actions from the previous day to determine if the case action has been successfully processed in WMS. Return any case actions with errors to the BOS worker for a 24-hour turnaround to correct the error(s).
- Initiate stop payments on outstanding checks not received by the landlords by reviewing the case to ensure that the check has not been cashed and follows several steps that will allow the stop payment action in Finance.net. Submit the stop payment action in the system for final review and approval.
- Review, compile, and analyze activity reports submitted by assigned JOS workers. Prepare Daily Error Report and Purged Check Report from the POS Management Console to ensure errors are corrected timely and that benefits that have been purged are corrected and reissued in a timely manner. Provide daily information regarding the total number of purged checks and number of errors needing correction for management reports.
Hours: 10am-6pm
Work Location: 109 East 16th Street-6th floor NY, NY 10003
Qualifications
1. A four-year high school diploma or its educational equivalent, and three years of full-time satisfactory experience working directly in social/human services or a related setting, providing either: a) client services. b) employment planning/counseling services which involves job development, skills assessment, and employment placement or other economic opportunity programming. 2. A baccalaureate degree from an accredited college; plus eighteen months of full time satisfactory experience working as a Benefits Opportunity Specialist; or 3. A baccalaureate degree from an accredited college; plus eighteen months of full time satisfactory experience as described in one (1) above. 4. College credit from an accredited college may be substituted for this experience on the basis of 60 semester credits for 9 months of the work experience described above. However, all candidates must have at least 18 months of full-time satisfactory experience working as a Benefits Opportunity Specialist or performing social/human services work as described in one (1) above.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Job Description
YOU MUST BE PERMANENT IN THE BENEFITS OPPORTUNITY SPECIALIST TITLE FOR AT LEAST ONE YEAR OR PERMANENT IN THE ABOS TITLE. THIS IS A PROVISIONAL APPOINTMENT, WHEN A TEST BECOMES AVAILABLE IN THE ASSOCIATE JOB OPPORTUNITY SPECIALIST (AJOS) TITLE, YOU MUST TAKE AND PASS THE EXAM TO REMAIN IN THE ABOS TITLE.
Under general supervision, with latitude for independent decision making and action, in accordance with agency policies/procedures and federal/state regulations, reports to the Associate Benefits Opportunity Specialist II of the Centralized Rent Processing Unit (CRPU) responsible for ensuring the timely processing of emergency rent arrears grants approved by the Rental Assistance Unit (RAU) for, and FHEPS housing subsidy grants approved by the FHEPS Centralized Determination Unit (FCDU) The Centralized Rent Processing Unit is a responsible for the citywide processing of checks for approved emergency rent arrears requests, and approvals by FCDU on requests for FHEPS housing subsidy payments.
The Centralized Rent Processing Unit (CRPU) is responsible for the timely processing and issuing of checks on grants approved by RAU and FCDU and the disbursement of rent checks to DHS Landlord, Homebase, and Legal Services Providers.
The ABOS I/CRPU Specialist is responsible for assigning cases to BOS workers and reviewing for accuracy before forwarding for additional approvals or forwarding to the next step/stage for processing. Ensures the successful processing of the prior day's assigned cases to ensure daily processing targets are achieved.
HPA/ CRPU is recruiting for two (2) Associate Benefits Opportunity Specialist 01 to function as CRPU Specialists who will:
- Monitor the BOS staff's time and leave. Hold unit meetings to disseminate information related to program changes or agency updates.
- Assign cases to the BOS Workers for review and processing once approvals are received from RAU & FCDU to process the checks associated with the approvals. Review cases for accuracy prior to approving grants and approval notices which involves ensuring that all necessary documentation (Court Stipulations, Landlord Breakdown, Proof of address, Income verification, etc.) is available in HRA Viewer before assigning. Review if there is conflicting information regarding landlord information (such as the landlord's name, address and payee designation, W9 TIN clearance, proof of ownership, and lease and broker's licenses), review WMS information to ensure that an action can be processed based on the status of the case and ensure the accuracy of the housing and check issuance subsidy codes are correct. Return case to BOS worker, with detailed comments, for correction. Refer case to ABOS II, if second level of approval is needed when issuances/grants exceed $1500.
- Ensure all error corrections and purged checks grants are completed daily. Review case actions from the previous day to determine if the case action has been successfully processed in WMS. Return any case actions with errors to the BOS worker for a 24-hour turnaround to correct the error(s).
- Initiate stop payments on outstanding checks not received by the landlords by reviewing the case to ensure that the check has not been cashed and follows several steps that will allow the stop payment action in Finance.net. Submit the stop payment action in the system for final review and approval.
- Review, compile, and analyze activity reports submitted by assigned JOS workers. Prepare Daily Error Report and Purged Check Report from the POS Management Console to ensure errors are corrected timely and that benefits that have been purged are corrected and reissued in a timely manner. Provide daily information regarding the total number of purged checks and number of errors needing correction for management reports.
Hours: 10am-6pm
Work Location: 109 East 16th Street-6th floor NY, NY 10003
Qualifications
1. A four-year high school diploma or its educational equivalent, and three years of full-time satisfactory experience working directly in social/human services or a related setting, providing either: a) client services. b) employment planning/counseling services which involves job development, skills assessment, and employment placement or other economic opportunity programming. 2. A baccalaureate degree from an accredited college; plus eighteen months of full time satisfactory experience working as a Benefits Opportunity Specialist; or 3. A baccalaureate degree from an accredited college; plus eighteen months of full time satisfactory experience as described in one (1) above. 4. College credit from an accredited college may be substituted for this experience on the basis of 60 semester credits for 9 months of the work experience described above. However, all candidates must have at least 18 months of full-time satisfactory experience working as a Benefits Opportunity Specialist or performing social/human services work as described in one (1) above.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.