Kansas City University
Campus Safety Dispatcher
Kansas City University, Kansas City, Missouri, United States, 64101
Job Type:Staff
Job Description:
The Campus Safety Dispatcher will primarily be responsible for ensuring constituent safety and protecting campus property. Establish and sustain professional relations with emergency responder agencies. Help manage the access badge system; assist with the administration of vehicle registration; and handle a variety of administrative tasks.** Shift Details: Monday - Friday 3PM - 11PM; Weekends off **
Essential Duties and Responsibilities:Receives and relays information for emergencies and services by telephone and two-way radio. Records all information in the daily dispatch CADOperates within security command center; to include monitoring CCTV systems, access control systems, and fire alarm systemsEffectively transmits emergency alerts and monitors emergency services to include; RAVE, Guardly, & Code BlueParticipates and assists in disaster planning and drillsEffectively monitors campus activity thru various technologies; S2 and ONSSITransmits communications to patrol agentsEnsures accurate and timely maintenance of the access badge system; generates and distributes badges, activates and deactivates cards when applicableAccounts for and inventories command center dispatch equipmentProcesses vehicle registration, ensures timely and accurate recordkeepingRepresents department and the University favorably and in accordance with established Core Values and expectationsPerforms other duties as assigned or directed to meet the goals and objectives of the organizationMaintain a Class "A" unarmed commission annually through the Private Officers Licensing Unit, Kansas City Police DepartmentOther administrative tasks (i.e., filing, preparing documentation, equipment inventory)Participates in developing department goals, objectives, and systemsActively participates in team and University meetingsQualifications:
High school diplomaMinimum of one (1) year of dispatch and customer service preferred. Security and/or law enforcement experience is a plusMinimum of one (1) year of experience working with Microsoft Office applicationsPrefer formal course work in emergency services dispatching and/or customer service support/dispatchExcellent interpersonal skills, with ability to interact and work effectively with people at all levels in an organizationKnowledge of various communication systemsMust be able to work effectively with minimal supervisionStrong attention to detail is a mustExcellent verbal & written communication skillsPhysical Requirements:
Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate a keyboard and other office equipment, use a telephone, access file cabinets and other items stored at various levels, including overheadAbility to speak and hear well enough to communicate clearly and understandably with sufficient volume to ensure an accurate exchange of information in normal conversational distance, over the telephone, and in a group settingAbility to continuously operate a personal computer for extended periods of time (4 or more hours)Mental acuity sufficient to collect and interpret data, evaluate, reason, define problems, establish facts, draw valid conclusions, make valid judgments and decisions
Equal Opportunity Employer
KCU is committed to promoting an equal employment opportunity workplace. Equal opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without discrimination on the basis of race, color, religion, sex, age, national origin, genetic information (GINA), physical or mental disability, pregnancy, sexual orientation, gender identity, marital status, familial status, ancestry, military and/or veteran status, and/or any other status protected by applicable Federal, state or local law.
Annual Security Report
KCU is committed to providing a safe campus for students, faculty, and staff. Our annual campus security report lists campus crimes and statistics for the campus and public areas around campus for the last three years, in accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act.
Thank you for your interest in a career at KCU!
Job Description:
The Campus Safety Dispatcher will primarily be responsible for ensuring constituent safety and protecting campus property. Establish and sustain professional relations with emergency responder agencies. Help manage the access badge system; assist with the administration of vehicle registration; and handle a variety of administrative tasks.** Shift Details: Monday - Friday 3PM - 11PM; Weekends off **
Essential Duties and Responsibilities:Receives and relays information for emergencies and services by telephone and two-way radio. Records all information in the daily dispatch CADOperates within security command center; to include monitoring CCTV systems, access control systems, and fire alarm systemsEffectively transmits emergency alerts and monitors emergency services to include; RAVE, Guardly, & Code BlueParticipates and assists in disaster planning and drillsEffectively monitors campus activity thru various technologies; S2 and ONSSITransmits communications to patrol agentsEnsures accurate and timely maintenance of the access badge system; generates and distributes badges, activates and deactivates cards when applicableAccounts for and inventories command center dispatch equipmentProcesses vehicle registration, ensures timely and accurate recordkeepingRepresents department and the University favorably and in accordance with established Core Values and expectationsPerforms other duties as assigned or directed to meet the goals and objectives of the organizationMaintain a Class "A" unarmed commission annually through the Private Officers Licensing Unit, Kansas City Police DepartmentOther administrative tasks (i.e., filing, preparing documentation, equipment inventory)Participates in developing department goals, objectives, and systemsActively participates in team and University meetingsQualifications:
High school diplomaMinimum of one (1) year of dispatch and customer service preferred. Security and/or law enforcement experience is a plusMinimum of one (1) year of experience working with Microsoft Office applicationsPrefer formal course work in emergency services dispatching and/or customer service support/dispatchExcellent interpersonal skills, with ability to interact and work effectively with people at all levels in an organizationKnowledge of various communication systemsMust be able to work effectively with minimal supervisionStrong attention to detail is a mustExcellent verbal & written communication skillsPhysical Requirements:
Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate a keyboard and other office equipment, use a telephone, access file cabinets and other items stored at various levels, including overheadAbility to speak and hear well enough to communicate clearly and understandably with sufficient volume to ensure an accurate exchange of information in normal conversational distance, over the telephone, and in a group settingAbility to continuously operate a personal computer for extended periods of time (4 or more hours)Mental acuity sufficient to collect and interpret data, evaluate, reason, define problems, establish facts, draw valid conclusions, make valid judgments and decisions
Equal Opportunity Employer
KCU is committed to promoting an equal employment opportunity workplace. Equal opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without discrimination on the basis of race, color, religion, sex, age, national origin, genetic information (GINA), physical or mental disability, pregnancy, sexual orientation, gender identity, marital status, familial status, ancestry, military and/or veteran status, and/or any other status protected by applicable Federal, state or local law.
Annual Security Report
KCU is committed to providing a safe campus for students, faculty, and staff. Our annual campus security report lists campus crimes and statistics for the campus and public areas around campus for the last three years, in accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act.
Thank you for your interest in a career at KCU!