Bally's Corporation
Shift Supervisor - Security
Bally's Corporation, Rock Island, Illinois, United States, 61202
Description
About Bally's:Bally's Corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain.A career with Bally's means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So, if you want to be challenged in an exciting and fast-paced environment, this is the place for you.Job Summary:The Shift Supervisor - Security is responsible for the safety of guests, employees, company property, and assets. Responsible for the overall supervision and management of the Security Department operations in the absence of the Manager and Director. Maintains a high level of guest service and provides effective conflict resolution. This position's starting wage is $19.Essential Functions:Develops, maintains a Service Culture that ensures the delivery of Superior internal/external guest service by all team members.Supervises and manages the daily activities of security staff for their respective shift.Maintains performance, personnel, and operational records.Oversees the physical security of the casino and company assets.Responsible for the physical safety of guests, employees and property, recommends improvement measuresConducts investigations of incidents and assists the Gaming Board in investigations as needed.Ensures all applicable personnel adhere to the Adopted Rules, MIC's, IC's, and company policy & procedures.Trains, develops, and schedules security staff.Disseminates pertinent information to security staff.Ensures department adheres to all regulatory, departmental and company policies and procedures.Knowledge of all promotions and events.All other duties as assigned.
Qualifications:High School graduate or equivalentCollege or military education preferredPrior security, safety, or loss prevention experience preferredSupervisory experience preferredExcellent customer service skillsAbility to lead, influence others and coach for successStrong administrative, organizational and decision making abilitiesExcellent written and verbal communication skills
Physical Requirements:Physically mobile with reasonable accommodationsRespond to visual and aural cuesRead, write, speak, and understand EnglishAble to work flexible shiftsOperate in mentally and physically stressful situations
Environmental Working Conditions:The work environment contains bright lights, loud noise, and stressful situations.What's in it for you:Competitive wages with annual performance reviewsComprehensive health coverage plan that includes medical, dental, and vision401(K)/ Company MatchAccess Perks and Childcare discounts
The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all work requirements that may be inherent in the position.***Pass a company background investigation******Must be 21 years of age***QualificationsEducation
High School (preferred)
About Bally's:Bally's Corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain.A career with Bally's means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So, if you want to be challenged in an exciting and fast-paced environment, this is the place for you.Job Summary:The Shift Supervisor - Security is responsible for the safety of guests, employees, company property, and assets. Responsible for the overall supervision and management of the Security Department operations in the absence of the Manager and Director. Maintains a high level of guest service and provides effective conflict resolution. This position's starting wage is $19.Essential Functions:Develops, maintains a Service Culture that ensures the delivery of Superior internal/external guest service by all team members.Supervises and manages the daily activities of security staff for their respective shift.Maintains performance, personnel, and operational records.Oversees the physical security of the casino and company assets.Responsible for the physical safety of guests, employees and property, recommends improvement measuresConducts investigations of incidents and assists the Gaming Board in investigations as needed.Ensures all applicable personnel adhere to the Adopted Rules, MIC's, IC's, and company policy & procedures.Trains, develops, and schedules security staff.Disseminates pertinent information to security staff.Ensures department adheres to all regulatory, departmental and company policies and procedures.Knowledge of all promotions and events.All other duties as assigned.
Qualifications:High School graduate or equivalentCollege or military education preferredPrior security, safety, or loss prevention experience preferredSupervisory experience preferredExcellent customer service skillsAbility to lead, influence others and coach for successStrong administrative, organizational and decision making abilitiesExcellent written and verbal communication skills
Physical Requirements:Physically mobile with reasonable accommodationsRespond to visual and aural cuesRead, write, speak, and understand EnglishAble to work flexible shiftsOperate in mentally and physically stressful situations
Environmental Working Conditions:The work environment contains bright lights, loud noise, and stressful situations.What's in it for you:Competitive wages with annual performance reviewsComprehensive health coverage plan that includes medical, dental, and vision401(K)/ Company MatchAccess Perks and Childcare discounts
The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all work requirements that may be inherent in the position.***Pass a company background investigation******Must be 21 years of age***QualificationsEducation
High School (preferred)