State of South Carolina
CSS Administrative Specialist II
State of South Carolina, Columbia, South Carolina, us, 29228
Salary:
$31,625.00 - $39,207.00 Annually
Location :
Richland County, SC
Job Type:
FTE - Full-Time
Job Number:
170528
Agency:
Department of Social Services
Division:
Child Support Enforcement
Opening Date:
10/28/2024
Closing Date:
11/3/2024 10:59 AM Eastern
Class Code::
AA50
Position Number::
61014929
Normal Work Schedule::
Monday - Friday (8:30 - 5:00)
Pay Band:
Band 3
Hiring Range - Min.:
$31,625.00
Hiring Range - Max.:
$39,207.00
Opening Date:
10/28/2024
EEO Statement:
Equal Opportunity Employer
Agency Specific Application Procedures::
All applicants must apply online. All correspondence from DSS Human Resources will be made through electronic mail, unless otherwise indicated.
Veteran Preference Statement:
South Carolina is making our Veterans a priority for employment in state agencies and institutions.
Job Responsibilities
Do you have a passion to provide meaningful contributions to your community?
Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of South Carolina's children, families, and vulnerable adults? If so, the
South Carolina Department of Social Services
has the right job opportunity for you!
Job Duties:
The Child Support Services Administrative Specialist II is responsible for receiving and processing employer information for the Child Support Services Division. Enters data into the Palmetto Automated Child Support System (PACSS). Performs clerical tasks for the Employer Services Unit.Performs job delivery and/or performance or appropriate customer service delivery to clients, the public, and co-workers as an integral requirement. To ensure that personal identifying information (PII) is properly used, accessed, gathered, shared and disposed. To protect the Agency networks and applications by safeguarding systems, equipment and data.Conducts research and outreach to employers and other parties maintained in the automated system to document appropriate contact and benefit information. Updates and verifies records as needed in a timely manner. Maintains other data within the automated system for court, private attorneys and other parties integral to the provisions of Child Support Services.Responds to system user alerts, inquiries, and other related issues regarding wage withholding and other issues related to the Employer Services Unit. Monitors income withholding compliance. Provides guidance to employers on the income withholding process and individual withholdings.Troubleshoots problems by analyzing, identifying, and diagnosing faults and symptoms using established procedures and processes. Tracks, escalates, and communicates unresolved issues to the appropriate staff member. Assists with reports to management primarily by using the problem ticket system to track work and status. Provides problem resolution information to others with in the ticket system for shared use.Performs other duties as required. Performs Red Cross Shelter Duty or other emergency shelter duty/services as directed.
Minimum and Additional Requirements
A High School Diploma. Related clerical experience may be substituted for a High School Diploma.Additional Comments
This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.
Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.
If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.
The South Carolina Department of Social Services offers an exceptional benefits package that includes:
Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children15 days annual (vacation) leave per year15 days sick leave per year13 paid holidaysPaid Parental LeaveState Retirement Plan and Deferred Compensation Programs
DIVISION:
Child Support Services / Richland County
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance BenefitsEligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement BenefitsState employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace BenefitsState employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note:
The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01
Have you ever been terminated or forced to resign from any job? If yes, please explain.
02
I understand that supplemental questions are considered part of the official application. Any misrepresentation will result in disqualification from employment. Please complete the state application to include all current and previous work history and education. If there are periods of time when you were not employed, you must also list those periods on your employment application. A resume cannot be submitted for completed work history and education sections of the employment application. The employment application may be considered incomplete and may not be forwarded. I have read and acknowledge the above.
YesNo
03
I understand that by completion and submission of this application, that if I possess educational credentials that qualify me for the available DSS positions, I will be required to provide a certified official transcript, if selected for the position.
YesNo
04
I understand that it is my responsibility to provide a certified official college transcript within two (2) weeks of employment in the event I am offered a position with the Department of Social Services.
YesNo
05
If you selected "Yes" that you are a veteran, are you able to provide a Member 4, Service 2-Copy, or NGB22 DD-214?
YesNo
06
Have you ever been employed by the State of South Carolina? If yes, please provide the state agency/agencies.
07
How did you hear about this job opportunity?
HR RecruiterDSS EmployeeCareers WebsiteIndeedLinkedInSCWORKSCollege/University Job PortalSocial Media (Facebook, Instagram, etc.)Radio/TV/BillboardOther
08
If you selected "Other" or "DSS Employee" in the previous question, please list the source below.
09
Which of the following best describes your highest level of completed education?
High School Diploma or GEDAssociate DegreeBachelor's DegreeMaster's DegreeDoctorateNone of the above
10
Please provide the date of completion.
11
Do you have related clerical experience?
YesNo
Required Question
$31,625.00 - $39,207.00 Annually
Location :
Richland County, SC
Job Type:
FTE - Full-Time
Job Number:
170528
Agency:
Department of Social Services
Division:
Child Support Enforcement
Opening Date:
10/28/2024
Closing Date:
11/3/2024 10:59 AM Eastern
Class Code::
AA50
Position Number::
61014929
Normal Work Schedule::
Monday - Friday (8:30 - 5:00)
Pay Band:
Band 3
Hiring Range - Min.:
$31,625.00
Hiring Range - Max.:
$39,207.00
Opening Date:
10/28/2024
EEO Statement:
Equal Opportunity Employer
Agency Specific Application Procedures::
All applicants must apply online. All correspondence from DSS Human Resources will be made through electronic mail, unless otherwise indicated.
Veteran Preference Statement:
South Carolina is making our Veterans a priority for employment in state agencies and institutions.
Job Responsibilities
Do you have a passion to provide meaningful contributions to your community?
Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of South Carolina's children, families, and vulnerable adults? If so, the
South Carolina Department of Social Services
has the right job opportunity for you!
Job Duties:
The Child Support Services Administrative Specialist II is responsible for receiving and processing employer information for the Child Support Services Division. Enters data into the Palmetto Automated Child Support System (PACSS). Performs clerical tasks for the Employer Services Unit.Performs job delivery and/or performance or appropriate customer service delivery to clients, the public, and co-workers as an integral requirement. To ensure that personal identifying information (PII) is properly used, accessed, gathered, shared and disposed. To protect the Agency networks and applications by safeguarding systems, equipment and data.Conducts research and outreach to employers and other parties maintained in the automated system to document appropriate contact and benefit information. Updates and verifies records as needed in a timely manner. Maintains other data within the automated system for court, private attorneys and other parties integral to the provisions of Child Support Services.Responds to system user alerts, inquiries, and other related issues regarding wage withholding and other issues related to the Employer Services Unit. Monitors income withholding compliance. Provides guidance to employers on the income withholding process and individual withholdings.Troubleshoots problems by analyzing, identifying, and diagnosing faults and symptoms using established procedures and processes. Tracks, escalates, and communicates unresolved issues to the appropriate staff member. Assists with reports to management primarily by using the problem ticket system to track work and status. Provides problem resolution information to others with in the ticket system for shared use.Performs other duties as required. Performs Red Cross Shelter Duty or other emergency shelter duty/services as directed.
Minimum and Additional Requirements
A High School Diploma. Related clerical experience may be substituted for a High School Diploma.Additional Comments
This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.
Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.
If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.
The South Carolina Department of Social Services offers an exceptional benefits package that includes:
Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children15 days annual (vacation) leave per year15 days sick leave per year13 paid holidaysPaid Parental LeaveState Retirement Plan and Deferred Compensation Programs
DIVISION:
Child Support Services / Richland County
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance BenefitsEligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement BenefitsState employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace BenefitsState employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note:
The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01
Have you ever been terminated or forced to resign from any job? If yes, please explain.
02
I understand that supplemental questions are considered part of the official application. Any misrepresentation will result in disqualification from employment. Please complete the state application to include all current and previous work history and education. If there are periods of time when you were not employed, you must also list those periods on your employment application. A resume cannot be submitted for completed work history and education sections of the employment application. The employment application may be considered incomplete and may not be forwarded. I have read and acknowledge the above.
YesNo
03
I understand that by completion and submission of this application, that if I possess educational credentials that qualify me for the available DSS positions, I will be required to provide a certified official transcript, if selected for the position.
YesNo
04
I understand that it is my responsibility to provide a certified official college transcript within two (2) weeks of employment in the event I am offered a position with the Department of Social Services.
YesNo
05
If you selected "Yes" that you are a veteran, are you able to provide a Member 4, Service 2-Copy, or NGB22 DD-214?
YesNo
06
Have you ever been employed by the State of South Carolina? If yes, please provide the state agency/agencies.
07
How did you hear about this job opportunity?
HR RecruiterDSS EmployeeCareers WebsiteIndeedLinkedInSCWORKSCollege/University Job PortalSocial Media (Facebook, Instagram, etc.)Radio/TV/BillboardOther
08
If you selected "Other" or "DSS Employee" in the previous question, please list the source below.
09
Which of the following best describes your highest level of completed education?
High School Diploma or GEDAssociate DegreeBachelor's DegreeMaster's DegreeDoctorateNone of the above
10
Please provide the date of completion.
11
Do you have related clerical experience?
YesNo
Required Question