Logo
Insight Global

INTL Brazil - ServiceNow BA

Insight Global, Pittsburgh, Pennsylvania, us, 15289


Day to day:The ServiceNow Business Analyst forms part of the Business/Function Consulting track within the IT function. As a ServiceNow Business Analyst the person will collaborate with the Human Resources (HR) function to clarify and communicate business requirements, assuring products and services are aligned with business needs as it pertains to utilization of ServiceNow for the HR Function. They will act as a specialist within IT for HR, providing an array of services such as business process improvement, priority-setting facilitation, project definition or design, and broker IT and contract services. 3+ years of experience in IT, business process, or consulting roles required. They will have knowledge and experience in gathering requirements, functional design, and working with business processes. An understanding of how IT affects an organization and ability to link it to redesigned business processes and good technical knowledge and ability to express complex technical concepts in terms that are understandable to the business. Working knowledge of ServiceNows HR Service Delivery module is highly desired.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

Must Haves:A four year degree or higher in Information Systems Management, Computer Science, Engineering,3 years of experience as a business analystServiceNow HRSD (HR Service Delivery)Experience writing unit testing scripts and running unit testsUser acceptance testingCreation of user storiesExperience working for a global organization

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.