Insulet Corporation
Clinical Services Manager - Columbus, OH (Field Based)
Insulet Corporation, Westerville, Ohio, United States, 43082
Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating. We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it! Position Overview: Are you ready to take your career to the next level by joining a global medical device market leader in diabetes care? At Insulet Corporation, we are transforming lives with innovative products that empower people living with diabetes to take control of their health. Over years of technological advances, we developed Omnipod, a line of tubeless, wearable, Pod-based insulin management systems. As a Clinical Services Manager, you'll play a pivotal role in driving our patient-centric mission forward by creating a culture of collaboration aimed at simplifying life for people managing their diabetes. In this role, you'll be the clinical expert in the field, conducting training and guiding healthcare providers in integrating Insulet's products into their patient care strategies. Your work will go beyond training-by understanding the clinical goals of providers and the unique needs of patients, you'll create customized approaches that truly make a difference. We're looking for:
A dynamic and driven professional who thrives on delivering clinical excellence, educating healthcare providers, and driving exceptional patient outcomesA natural relationship-builder who creates lasting partnerships with key decision-makers and colleaguesA clinical expert who uses evidence-based insights to guide providers toward adopting Insulet productsA proven educator who empowers patients to take control of their health and improve their quality of life
Responsibilities Establish Clinical Partnerships
Build strong relationships with key stakeholders, including endocrinologists, primary care providers, and diabetes management teams in hospitals, clinics, and private practicesShare your expertise with healthcare providers about diabetes management, including the latest technologies and best treatment practices to ensure consistent, high-quality care to patientsExpand your network and credibility within the diabetes community by actively participating in local events and initiatives that position you as a leader in diabetes care
Own Patient Training
Schedule and deliver personalized training to patients on the proper use and care of Insulet products, ensuring they feel confident and informed about their treatmentAssess patient needs and customize training programs, tailoring sessions to accommodate varying levels of familiarity with the deviceProvide ongoing support and education, offering follow-up consultation to address questions, troubleshoot issues, and ensure successful long-term device usageCollaborate with healthcare providers to ensure training aligns with clinical treatment plans, fostering seamless integration of the device into the patient's care routineEmpower patients to manage their condition effectively by explaining device features, functionality, and best practices for optimal results in everyday use
Oversee Clinical Education
Evaluate and recommend Certified Pod Trainers (CPTs) who wish to become consultant CPTs for Insulet
Oversee CPTs by providing timely product updates and being a clinical resource
Leverag
A dynamic and driven professional who thrives on delivering clinical excellence, educating healthcare providers, and driving exceptional patient outcomesA natural relationship-builder who creates lasting partnerships with key decision-makers and colleaguesA clinical expert who uses evidence-based insights to guide providers toward adopting Insulet productsA proven educator who empowers patients to take control of their health and improve their quality of life
Responsibilities Establish Clinical Partnerships
Build strong relationships with key stakeholders, including endocrinologists, primary care providers, and diabetes management teams in hospitals, clinics, and private practicesShare your expertise with healthcare providers about diabetes management, including the latest technologies and best treatment practices to ensure consistent, high-quality care to patientsExpand your network and credibility within the diabetes community by actively participating in local events and initiatives that position you as a leader in diabetes care
Own Patient Training
Schedule and deliver personalized training to patients on the proper use and care of Insulet products, ensuring they feel confident and informed about their treatmentAssess patient needs and customize training programs, tailoring sessions to accommodate varying levels of familiarity with the deviceProvide ongoing support and education, offering follow-up consultation to address questions, troubleshoot issues, and ensure successful long-term device usageCollaborate with healthcare providers to ensure training aligns with clinical treatment plans, fostering seamless integration of the device into the patient's care routineEmpower patients to manage their condition effectively by explaining device features, functionality, and best practices for optimal results in everyday use
Oversee Clinical Education
Evaluate and recommend Certified Pod Trainers (CPTs) who wish to become consultant CPTs for Insulet
Oversee CPTs by providing timely product updates and being a clinical resource
Leverag