Stanford Health Care
Supervisor - Clinic Operations Technical (OCT-C/CRA) - FT Days
Stanford Health Care, Palo Alto, California, United States, 94306
If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered.
Day - 08 Hour (United States of America)
WHY Join Allied Health with Stanford Healthcare? Our Allied Health practitioners serve in areas including Pharmacy, Respiratory, Nutrition, Hospital Tech, Radiology and much more.
• Changing the Future of Byers Eye Institute at Stanford Healthcare Unit: The Byers Eye Institute serves patient populations including glaucoma, cornea disease, retinal disorders, oncology, uveitis and other ophthalmic diagnosis the Allied Health team members serve on the front lines with opportunities to:
The Ophthalmology team is integral in the care of these patients, we always involved in making sure that they have all their diagnostic tests prior to their visit with the ophthalmologists.
As well it is imperative that the team keep the clinic efficient and on time.
Be Part of a Tight Knit Team: Our units are tight knit, collaborative and supportive as they provide top tier care for patients. The Byers Eye Institute unit in particular allows staff actively participate in our patient’s care and contribute to our physicians practice the team at Byers Eye Institute feel supported in and outside of their role.
Opportunities to Grow: Allied Health professionals in Byers Eye Institute unit have access to:
World renowned physicians
Management team that have an extensive background in ophthalmology and offer opportunities to further ones skills and certification.
This is a Stanford Health Care job.
A Brief Overview
The Supervisor – Clinic Operations Technical is responsible for managing clinical and/or support staff in designated area of practice and working closely with physicians and mid-level providers to ensure operations run smoothly, policies and procedures are adhered to, and an excellent patient experience is consistently delivered.
Responsibilities include managing the staff assigned, recruitment, training, procurement, and performance of technical and diagnostic testing to provide and promote high quality, efficient, cost-effective services in compliance with hospital, accrediting and regulatory requirements. The incumbent coordinates, leads and directs the day-to-day activities of individuals or a group of individuals. Has authority for personnel actions typically associated with full supervisory status (e.g., hiring, performance reviews, disciplinary actions). Performs many of the same duties as subordinate employees. In collaboration with the Clinic Manager, and Medical Director, develops implements and maintains policies, procedures and complex diagnostic testing equipment. Provides input to the development of business plans, leads projects, member of departmental committees, workgroups, and PI teams. Identifies and resolves technical and operational customer service requirements. The Supervisor – Clinic Operations Technical assists with Assistant Clinic Manager / Clinic Manager Responsibilities during absences. Responsible for management and direction of two or more staff.
Locations
Stanford Health Care
Education Qualifications
High school graduate or equivalent Required
Experience Qualifications
Three years’ pertinent experience in acute or ambulatory settingOther requirements/licenses as needed by clinic or department
Required Knowledge, Skills and Abilities
Strong critical and strategic thinking, analytical and planning skills.
Proficient in computer skills, Microsoft Office, and Internet use.
Excellent interpersonal skills; ability to motivate and challenge staff; sound decision-making skills; high frustration and ambiguity tolerance; ability to bridge the gap between administrative demands and clinical needs.
Ability to identify and define complex problems and develop and implement solutions for quality and process improvement.
Skill in supervising staff including, but not limited to recruitment; training; organizing workflow to accomplish established objectives; delegating responsibility; evaluating effectiveness; and administering necessary discipline.
Skill in setting goals which accurately reflect the relative importance of job responsibilities and the strategic priorities of the clinic and organization.
Verbal skills sufficient to promote pleasant and effective interactions with patients, staff, doctors, and the public.
Written skills sufficient to compose correspondence that communicates analytically, logically and concisely, using correct grammar, punctuation and spelling.
Prior lead or supervisory experience preferred
Licenses and Certifications
BLS for Healthcare Provider from American Heart Association
Optical Coherence Tomography Certification (OCT-C), upon hire.
Certified Retinal Angiographer (CRA), upon hire.
#LI-TS1
These principles apply to ALL employees:
SHC Commitment to Providing an Exceptional Patient & Family Experience
Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.
You will do this by executing against our three experience pillars, from the patient and family’s perspective:
Know Me: Anticipate my needs and status to deliver effective care
Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
Coordinate for Me: Own the complexity of my care through coordination
Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.
Base Pay Scale: Generally starting at $46.85 - $60.90 per hour
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.
At Stanford Health Care, we seek to provide patients with the very best in diagnosis and treatment, with outstanding quality, compassion and coordination. With an unmatched track record of scientific discovery, technological innovation and translational medicine, Stanford Medicine physicians are pioneering leading edge therapies today that will change the way health care is delivered tomorrow.
As part of our spirit of discovery, we also leverage our deep relationships with luminary Silicon Valley companies to develop new ways to deliver preeminent patient care.
Learn about our awards (https://stanfordhealthcare.org/about-us/awards.html) and significant events (https://stanfordhealthcare.org/about-us/our-history.html) .
Day - 08 Hour (United States of America)
WHY Join Allied Health with Stanford Healthcare? Our Allied Health practitioners serve in areas including Pharmacy, Respiratory, Nutrition, Hospital Tech, Radiology and much more.
• Changing the Future of Byers Eye Institute at Stanford Healthcare Unit: The Byers Eye Institute serves patient populations including glaucoma, cornea disease, retinal disorders, oncology, uveitis and other ophthalmic diagnosis the Allied Health team members serve on the front lines with opportunities to:
The Ophthalmology team is integral in the care of these patients, we always involved in making sure that they have all their diagnostic tests prior to their visit with the ophthalmologists.
As well it is imperative that the team keep the clinic efficient and on time.
Be Part of a Tight Knit Team: Our units are tight knit, collaborative and supportive as they provide top tier care for patients. The Byers Eye Institute unit in particular allows staff actively participate in our patient’s care and contribute to our physicians practice the team at Byers Eye Institute feel supported in and outside of their role.
Opportunities to Grow: Allied Health professionals in Byers Eye Institute unit have access to:
World renowned physicians
Management team that have an extensive background in ophthalmology and offer opportunities to further ones skills and certification.
This is a Stanford Health Care job.
A Brief Overview
The Supervisor – Clinic Operations Technical is responsible for managing clinical and/or support staff in designated area of practice and working closely with physicians and mid-level providers to ensure operations run smoothly, policies and procedures are adhered to, and an excellent patient experience is consistently delivered.
Responsibilities include managing the staff assigned, recruitment, training, procurement, and performance of technical and diagnostic testing to provide and promote high quality, efficient, cost-effective services in compliance with hospital, accrediting and regulatory requirements. The incumbent coordinates, leads and directs the day-to-day activities of individuals or a group of individuals. Has authority for personnel actions typically associated with full supervisory status (e.g., hiring, performance reviews, disciplinary actions). Performs many of the same duties as subordinate employees. In collaboration with the Clinic Manager, and Medical Director, develops implements and maintains policies, procedures and complex diagnostic testing equipment. Provides input to the development of business plans, leads projects, member of departmental committees, workgroups, and PI teams. Identifies and resolves technical and operational customer service requirements. The Supervisor – Clinic Operations Technical assists with Assistant Clinic Manager / Clinic Manager Responsibilities during absences. Responsible for management and direction of two or more staff.
Locations
Stanford Health Care
Education Qualifications
High school graduate or equivalent Required
Experience Qualifications
Three years’ pertinent experience in acute or ambulatory settingOther requirements/licenses as needed by clinic or department
Required Knowledge, Skills and Abilities
Strong critical and strategic thinking, analytical and planning skills.
Proficient in computer skills, Microsoft Office, and Internet use.
Excellent interpersonal skills; ability to motivate and challenge staff; sound decision-making skills; high frustration and ambiguity tolerance; ability to bridge the gap between administrative demands and clinical needs.
Ability to identify and define complex problems and develop and implement solutions for quality and process improvement.
Skill in supervising staff including, but not limited to recruitment; training; organizing workflow to accomplish established objectives; delegating responsibility; evaluating effectiveness; and administering necessary discipline.
Skill in setting goals which accurately reflect the relative importance of job responsibilities and the strategic priorities of the clinic and organization.
Verbal skills sufficient to promote pleasant and effective interactions with patients, staff, doctors, and the public.
Written skills sufficient to compose correspondence that communicates analytically, logically and concisely, using correct grammar, punctuation and spelling.
Prior lead or supervisory experience preferred
Licenses and Certifications
BLS for Healthcare Provider from American Heart Association
Optical Coherence Tomography Certification (OCT-C), upon hire.
Certified Retinal Angiographer (CRA), upon hire.
#LI-TS1
These principles apply to ALL employees:
SHC Commitment to Providing an Exceptional Patient & Family Experience
Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.
You will do this by executing against our three experience pillars, from the patient and family’s perspective:
Know Me: Anticipate my needs and status to deliver effective care
Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
Coordinate for Me: Own the complexity of my care through coordination
Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.
Base Pay Scale: Generally starting at $46.85 - $60.90 per hour
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.
At Stanford Health Care, we seek to provide patients with the very best in diagnosis and treatment, with outstanding quality, compassion and coordination. With an unmatched track record of scientific discovery, technological innovation and translational medicine, Stanford Medicine physicians are pioneering leading edge therapies today that will change the way health care is delivered tomorrow.
As part of our spirit of discovery, we also leverage our deep relationships with luminary Silicon Valley companies to develop new ways to deliver preeminent patient care.
Learn about our awards (https://stanfordhealthcare.org/about-us/awards.html) and significant events (https://stanfordhealthcare.org/about-us/our-history.html) .