Cleo
Network Administrator I
Cleo, Rockford, Illinois, United States, 61103
Network Administrator I
Rockford, Illinois
Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our 4,000+ customers' potential is realized by delivering solutions that make it easy to discover and create value through the connections and integration of enterprise applications supporting critical workflows. By providing the industry’s most complete and flexible integration offerings, we are helping our clients build trusted relationships across their partner ecosystems today, while providing all the control and visibility they need to advance their business tomorrow. In a nutshell, Cleo is a rapidly growing category leader in ecosystem integration software and we have experienced tremendous growth over recent years.
The Network Administrator I at Cleo is responsible for managing, maintaining, and securing an organization's computer networks. Install, configure, and support the organization's networks (e.g., LAN, WAN). Maintain systems, applications, security, and network configurations. Maintain all firewalls, switch stacks, switches, routers, and network hardware. Monitor network performance, conduct analysis/testing, and ensure secure and reliable operation. Managefirewalland backup solutions, resolve connectivity issues and service disruptions, test the network for weaknesses, and create andmaintaina disaster recovery plan. Evaluate new network systems and applications and recommend upgrades, patches, new applications, and equipment. Provide technical support and guidance to users. Create andmaintaindetailed documentation of network configurations, procedures, and troubleshooting steps.
What You Will Be Doing
Network Monitoring and Maintenance
Monitor network performance and troubleshoot issues.
Conduct regular checks on network equipment to ensure optimal functionality.
User Support and Troubleshooting
Provide technical support to users regarding network access and issues.
Assist in diagnosing and resolving connectivity problems.
Configuration Management
Set up and configure network devices such as routers, switches, and firewalls.
Manage network configurations and documentation for consistency and compliance.
Security Management
Implement security protocols to safeguard network integrity.
Monitor for security breaches and respond to incidents as they occur.
Documentation and Reporting
Maintain accurate records of network configurations, changes, and incidents.
Prepare reports on network performance and issues for management.
Collaboration with IT Team
Work closely with other IT team members to support SaaS applications and infrastructure.
Assist in the deployment of new software and updates.
User Access Management
Manage user access and permissions for network resources.
Ensure compliance with company policies regarding data access.
Network Upgrades and Improvements
Participate in planning and implementing network upgrades and enhancements.
Research and recommend new technologies to improve network performance.
Backup and Disaster Recovery
Assist in the development and execution of backup and disaster recovery plans.
Ensure data integrity and availability in case of network failures.
Training and Development
Stay updated on industry trends and best practices in network administration.
Participate in training sessions to enhance skills and knowledge.
Your Qualifications
Associates/bachelor's degree in information systems or other related field
3-5 years of Networking experience
A few things we have to offer:
Competitive compensation
Great Healthcare + Dental + Vision
Flexible PTO
Culture of support, encouraging Life-Work balance
401k match
FSA and HSA options
Employee Assistance Program
Paid Parental Leave
Representing a company with 4,000+ clients and a 99% retention rate
Accelerated title and salary growth potential
A fun and energetic work environment that makes you excited to go to work every day
Cleo Communications, LLC is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status or any other characteristic protected by law.
Rockford, Illinois
Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our 4,000+ customers' potential is realized by delivering solutions that make it easy to discover and create value through the connections and integration of enterprise applications supporting critical workflows. By providing the industry’s most complete and flexible integration offerings, we are helping our clients build trusted relationships across their partner ecosystems today, while providing all the control and visibility they need to advance their business tomorrow. In a nutshell, Cleo is a rapidly growing category leader in ecosystem integration software and we have experienced tremendous growth over recent years.
The Network Administrator I at Cleo is responsible for managing, maintaining, and securing an organization's computer networks. Install, configure, and support the organization's networks (e.g., LAN, WAN). Maintain systems, applications, security, and network configurations. Maintain all firewalls, switch stacks, switches, routers, and network hardware. Monitor network performance, conduct analysis/testing, and ensure secure and reliable operation. Managefirewalland backup solutions, resolve connectivity issues and service disruptions, test the network for weaknesses, and create andmaintaina disaster recovery plan. Evaluate new network systems and applications and recommend upgrades, patches, new applications, and equipment. Provide technical support and guidance to users. Create andmaintaindetailed documentation of network configurations, procedures, and troubleshooting steps.
What You Will Be Doing
Network Monitoring and Maintenance
Monitor network performance and troubleshoot issues.
Conduct regular checks on network equipment to ensure optimal functionality.
User Support and Troubleshooting
Provide technical support to users regarding network access and issues.
Assist in diagnosing and resolving connectivity problems.
Configuration Management
Set up and configure network devices such as routers, switches, and firewalls.
Manage network configurations and documentation for consistency and compliance.
Security Management
Implement security protocols to safeguard network integrity.
Monitor for security breaches and respond to incidents as they occur.
Documentation and Reporting
Maintain accurate records of network configurations, changes, and incidents.
Prepare reports on network performance and issues for management.
Collaboration with IT Team
Work closely with other IT team members to support SaaS applications and infrastructure.
Assist in the deployment of new software and updates.
User Access Management
Manage user access and permissions for network resources.
Ensure compliance with company policies regarding data access.
Network Upgrades and Improvements
Participate in planning and implementing network upgrades and enhancements.
Research and recommend new technologies to improve network performance.
Backup and Disaster Recovery
Assist in the development and execution of backup and disaster recovery plans.
Ensure data integrity and availability in case of network failures.
Training and Development
Stay updated on industry trends and best practices in network administration.
Participate in training sessions to enhance skills and knowledge.
Your Qualifications
Associates/bachelor's degree in information systems or other related field
3-5 years of Networking experience
A few things we have to offer:
Competitive compensation
Great Healthcare + Dental + Vision
Flexible PTO
Culture of support, encouraging Life-Work balance
401k match
FSA and HSA options
Employee Assistance Program
Paid Parental Leave
Representing a company with 4,000+ clients and a 99% retention rate
Accelerated title and salary growth potential
A fun and energetic work environment that makes you excited to go to work every day
Cleo Communications, LLC is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status or any other characteristic protected by law.