NYC Department of Social Services
CHIEF OPERATING OFFICER
NYC Department of Social Services, New York, New York, us, 10261
The Office of Asylum Seeker Operations (OASO) is leading New York City’s response to, and service provision for, the influx of asylum seekers. New York City’s response is unique throughout the nation and includes complex services for asylum seekers, including but not limited to legal supports, advocacy, shelter, education, workforce training, clothing and food donations, and collaboration with faith-based and community-based organizations.
OASO coordinates between agencies, makes sure that agencies have the resources they need, and manages the City’s advocacy to the state and federal governments. OASO also leads strategic planning for the City’s response, including long-term planning and policy drafting.
The Office of Asylum Seeker Operations (OASO) is recruiting for one (1) Deputy Commissioner M-5 to function as a Chief Operating Officer who will:
Reporting to the OASO Executive Director, the Chief Operating Officer will be responsible for managing the Office’s day-to-day operations. The Chief Operating Officer’s responsibilities include, but are not limited to:
Monitor and evaluate OASO’s operational performance, and recommending and implementing corrective measures across the Office’s operational divisions to ensure efficient and responsive service to New Yorkers.Lead change management efforts and foster a culture of innovation, using data-driven decision-making to drive performance improvements.Advise the OASO Executive Director on all matters related to operational management, including serving as incident commander during extreme conditions and emergency events.Participate in the development of executive level strategic planning and ensure overall implementation of the plan.Participate in, alongside the Director of Strategic Initiatives, the development of OASO’s expense budget and capital plan to ensure efficient and effective operations, protection of OASO assets, and delivery of objectives.Develop, alongside the Director of External Affairs, strong working relationships with community representatives, elected officials, leadership at regulatory organizations, staff at other City agencies, and State and Federal agencies.Represent OASO in community town halls and in meetings with community groups and advocacy organizations.Given the large number of housing facilities, the Chief Program Officer is expected to frequently travel between sites to provide real-time feedback on operations to confer with managers and employees; off-hour site visits are occasionally necessary.
Minimum QualificationsA graduate degree in business administration, public administration, public policy, or a closely related field.A baccalaureate degree from an accredited college or university and five years of progressively responsible experience, including two years at the administrative or managerial level in a large governmental agency, business firm, civic or community organization operating in the area of social services; orEducation and/or experience equivalent to
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OASO coordinates between agencies, makes sure that agencies have the resources they need, and manages the City’s advocacy to the state and federal governments. OASO also leads strategic planning for the City’s response, including long-term planning and policy drafting.
The Office of Asylum Seeker Operations (OASO) is recruiting for one (1) Deputy Commissioner M-5 to function as a Chief Operating Officer who will:
Reporting to the OASO Executive Director, the Chief Operating Officer will be responsible for managing the Office’s day-to-day operations. The Chief Operating Officer’s responsibilities include, but are not limited to:
Monitor and evaluate OASO’s operational performance, and recommending and implementing corrective measures across the Office’s operational divisions to ensure efficient and responsive service to New Yorkers.Lead change management efforts and foster a culture of innovation, using data-driven decision-making to drive performance improvements.Advise the OASO Executive Director on all matters related to operational management, including serving as incident commander during extreme conditions and emergency events.Participate in the development of executive level strategic planning and ensure overall implementation of the plan.Participate in, alongside the Director of Strategic Initiatives, the development of OASO’s expense budget and capital plan to ensure efficient and effective operations, protection of OASO assets, and delivery of objectives.Develop, alongside the Director of External Affairs, strong working relationships with community representatives, elected officials, leadership at regulatory organizations, staff at other City agencies, and State and Federal agencies.Represent OASO in community town halls and in meetings with community groups and advocacy organizations.Given the large number of housing facilities, the Chief Program Officer is expected to frequently travel between sites to provide real-time feedback on operations to confer with managers and employees; off-hour site visits are occasionally necessary.
Minimum QualificationsA graduate degree in business administration, public administration, public policy, or a closely related field.A baccalaureate degree from an accredited college or university and five years of progressively responsible experience, including two years at the administrative or managerial level in a large governmental agency, business firm, civic or community organization operating in the area of social services; orEducation and/or experience equivalent to
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