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myGwork - LGBTQ+ professionals & allies

Merchant Network Registration Product Manager - Payments - Vice President

myGwork - LGBTQ+ professionals & allies, Tampa, Florida, us, 33646


This job is with JPMorganChase, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.As a Product Manager in Acquiring, Platform and Rails – Product Boarding, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.Job Responsibilities

Develops a product strategy and product vision that delivers value to customersManages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmapOwns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value propositionBuilds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliabilityEnsures product suite is managed end-to-end during all phases of the product life cycle (introduction-growth-maturity-decline-sunset)Identifies performance metrics and manages to successful outcomesInterfaces with external partners and customers to promote Merchant Services offerings and socialize those offerings in a way that positions JPMorganChase as the go-to market partner for payments solutionsIdentifies issues quickly, escalates and brings to closure, with a critical focus on client experienceRequired Qualifications, Capabilities, And Skills

5+ years of experience or equivalent expertise in product management or a relevant domain areaAdvanced knowledge of the product development life cycle, design, and data analyticsProven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value managementStrong payments experience required - including servicing, acquiring, processing or issuing with first-hand experience at processor or acquiring bankStrong understanding of the payments process and payments landscape (merchants, brands, acquirers, gateways, third party providers, etc.)Strong organizational skills to plan, organize and schedule resourcesAbility to develop creative solutions to achieve goalsProven ability to build strong, cohesive partnerships with internal and external stakeholders, working effectively in a matrix organizationExperienced in communicating technical information in a way that technical and non-technical individuals can understand and actionPreferred Qualifications, Capabilities, And Skills

Demonstrated prior experience working in a highly matrixed, complex organizationBachelor's degree (MBA preferred) in computer science, business, or related field

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