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Pendo.io

Front End Engineer: Guides

Pendo.io, Raleigh, North Carolina, United States, 27601


Team DescriptionPendo's In-app Guides is a technical capability that allows a company to communicate with users (whether they are external customers or internal employees) directly through the product. Pendo’s In-app messaging involves displaying lightboxes, tooltips, surveys, banners, and other messaging formats right inside the app, while users are engaged with it. The information displayed can be designed to help users get past friction points, support cross-sell/upsell initiatives, and collect user feedback, and more. Because it displays messages while the user is actively using the product, in-app messages tend to have a higher response rate than push notifications or email messages. The Guides Squad is looking for a Front End Engineer to help build the engaging employee experiences that define this product.Role ResponsibilitiesDelivering new Features in Guide Building, Guide Management, Guide Analytics, and Guide DisplayTech Stack will include technologies such as Vue3, Vue2, Cypress, Jest, and just regular ole JSEnsuring a high quality product through unit testing and automationHelping improve the CI/CD processes within the team to reduce manual effort required to releaseClose collaboration with other team members in the form of pair programming or code reviewsHelping debug customer issues live on customer callsMinimum QualificationsMinimum of two (2) years of professional experience writing Javascript codeThorough and detailed knowledge of at least one modern web framework (Vue, React, Angular)Experience with web applications that serve/have served many usersExperience designing and writing unit and integration tests to deliver a quality productInterest in learning new technologies, languages, etc.Preferred QualificationsBachelor’s degree in Computer Science from an accredited universityExperience with Vue is preferredAutomation experience is a plusExperience working with cloud based infrastructureExperience with quality engineering and testing is a plus

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