Erco Worldwide Inc
Sr. Technical Services Engineer
Erco Worldwide Inc, Atlanta, Georgia, United States, 30383
ERCO Worldwide has operated for over 100 years, focused largely on the production and supply of in-organic products along with technology for the production of chlorine dioxide. Today, ERCO’s major business areas include sodium chlorate, chlor-alkali products, sodium chlorite, and chlorine dioxide technology.
The ERCO business serves a number of key customer segments including pulp and paper, food, energy, agriculture, water treatment, airport de-icing, fertilizers and specialty chemicals.Sr. Technical Services EngineerEmployment Type:
Full-time PermanentLocation:
US Atlanta Region (remote)Hours:
40 hours per weekTravel:
50-60% (US regions)Get To Know Us!ERCO Worldwide’s century-long tradition of excellence has firmly established its reputation for providing reliable, intelligent, and environmentally responsible manufacturing on a global scale. As one of the largest suppliers of Chlorine Dioxide technology in the world, we are devoted to building genuine customer relationships and delivering innovative, sustainable chemical solutions that improve lives and the health of our planet. Grounded in our commitment to sustainability, we serve multiple industries such as pulp & paper, oil & gas, agriculture, food processing, water treatment and more! It’s our goal to make everyone’s lives more productive, convenient, enjoyable, and safe.Our Vision:To be a leader in delivering innovative and sustainable chemical solutions that improve lives and the health of our planet.Our Mission:We endeavour to provide unmatched value and expertise through sustainable, intelligent, and reliable products and solutions, creating genuine customer relationships.Our Values:Consistent and Dependable:
Customers can expect excellence from ERCO. We deliver
reliably , operate safely, and care about our
customers’ success .Knowledgeable and Innovative:
ERCO helps
evolve
and improve our industry through thought leadership, manufacturing and product
innovation , and
proven expertise .Proactive:
ERCO makes decisions that ensure
sustainable
health for our employees, customers, and environment.ERCO Worldwide is looking for a
Senior Technical Services Engineer
to join our IDI Technical Service team! This position will retain and increases customer base through technical application and training of chlorine dioxide use in municipal, oil & gas, food, domestic water and industrial markets. Once a sale is eminent, the prospect will be transitioned over to the sales organization, which will handle the new account acquisition.The Role:Works directly with customers in training and application of Chlorine Dioxide technology to maintain and improve company market position.Validates the performance of chlorite and chlorine dioxide for applications in the field.Develop and provide customer & distributor chemical and equipment training.Communicate prioritized account status and opportunities to supervisor, sales and engineering.Assist with trouble shooting at existing accounts.Assist with Chlorite and PurDOX equipment sales involving the sales organization.Make technical suggestions regarding modifications to product performance and serviceability.Provide input to the service schedule to help ensure that it meets the contractual requirements with each customer account.Oversees all Chlorite and PurDOX equipment sales involving the sales organization to minimize sales involvement from a time management.Attend trade conference and present papers to the industry.Leads ClO2 technical forum presentations and discussions to customers in support of sales team.The Person:Bachelor’s in Chemical Engineering is requiredMaster’s in Chemical Engineering is preferred10+ years in water treatment/engineering industryCIO2 industry experience is an assetExcellent troubleshooting and problem-solving skillsTime and project management experience with high level of accuracy and attention to detailThe Value You Bring:Strong health and safety mindsetStrong relationship builder – collaborative, team-builderFocused and results driven, transparent, and articulateResilient – can adapt to changing environments/technologyProactive – takes initiative, creative, stays ahead of the curve, enthusiastic, inspirationalWhat you’ll love about us!We take pride in providing our employees with a competitive compensation package to help promote your wellbeing and that of your family. Here are some of the perks we offer:Health and Dental Benefits on Day 1Health Care/Wellness Spending AccountAnnual Short Term Incentive BonusStaff Recognition AwardsTuition ReimbursementEmployee and Family Assistance ProgramPaid time offDisability InsuranceMaternity/paternity/parental leave support with top up optionAt ERCO we believe in continuous improvement, not just with our processes, but with our employees too! We have an excellent L&D department who create and facilitate training courses for our ERCO University platform on all topics for the development of our people. We also help cover and encourage employees to take courses and attend conferences to further their knowledge and skillsets!ERCO Worldwide is an equal opportunity employer and is committed to recruiting, developing and maintaining a diverse workforce in compliance with all applicable Human Rights legislation. We will make every reasonable effort to accommodate for disabilities made known to us by our employees and applicants. If you require accommodation during the recruitment and selection process, please let us know and we will make every reasonable effort to meet your needs.The above information on this description has been designed to indicate the general nature and level of work performed by employees with this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
ERCO Worldwide is an equal opportunity employer and is committed to recruiting, developing and maintaining a diverse workforce in compliance with all applicable Human Rights legislation. We will make every reasonable effort to accommodate for disabilities made known to us by our employees and applicants. If you require accommodation during the recruitment and selection process, please let us know and we will make every reasonable effort to meet your needs.
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The ERCO business serves a number of key customer segments including pulp and paper, food, energy, agriculture, water treatment, airport de-icing, fertilizers and specialty chemicals.Sr. Technical Services EngineerEmployment Type:
Full-time PermanentLocation:
US Atlanta Region (remote)Hours:
40 hours per weekTravel:
50-60% (US regions)Get To Know Us!ERCO Worldwide’s century-long tradition of excellence has firmly established its reputation for providing reliable, intelligent, and environmentally responsible manufacturing on a global scale. As one of the largest suppliers of Chlorine Dioxide technology in the world, we are devoted to building genuine customer relationships and delivering innovative, sustainable chemical solutions that improve lives and the health of our planet. Grounded in our commitment to sustainability, we serve multiple industries such as pulp & paper, oil & gas, agriculture, food processing, water treatment and more! It’s our goal to make everyone’s lives more productive, convenient, enjoyable, and safe.Our Vision:To be a leader in delivering innovative and sustainable chemical solutions that improve lives and the health of our planet.Our Mission:We endeavour to provide unmatched value and expertise through sustainable, intelligent, and reliable products and solutions, creating genuine customer relationships.Our Values:Consistent and Dependable:
Customers can expect excellence from ERCO. We deliver
reliably , operate safely, and care about our
customers’ success .Knowledgeable and Innovative:
ERCO helps
evolve
and improve our industry through thought leadership, manufacturing and product
innovation , and
proven expertise .Proactive:
ERCO makes decisions that ensure
sustainable
health for our employees, customers, and environment.ERCO Worldwide is looking for a
Senior Technical Services Engineer
to join our IDI Technical Service team! This position will retain and increases customer base through technical application and training of chlorine dioxide use in municipal, oil & gas, food, domestic water and industrial markets. Once a sale is eminent, the prospect will be transitioned over to the sales organization, which will handle the new account acquisition.The Role:Works directly with customers in training and application of Chlorine Dioxide technology to maintain and improve company market position.Validates the performance of chlorite and chlorine dioxide for applications in the field.Develop and provide customer & distributor chemical and equipment training.Communicate prioritized account status and opportunities to supervisor, sales and engineering.Assist with trouble shooting at existing accounts.Assist with Chlorite and PurDOX equipment sales involving the sales organization.Make technical suggestions regarding modifications to product performance and serviceability.Provide input to the service schedule to help ensure that it meets the contractual requirements with each customer account.Oversees all Chlorite and PurDOX equipment sales involving the sales organization to minimize sales involvement from a time management.Attend trade conference and present papers to the industry.Leads ClO2 technical forum presentations and discussions to customers in support of sales team.The Person:Bachelor’s in Chemical Engineering is requiredMaster’s in Chemical Engineering is preferred10+ years in water treatment/engineering industryCIO2 industry experience is an assetExcellent troubleshooting and problem-solving skillsTime and project management experience with high level of accuracy and attention to detailThe Value You Bring:Strong health and safety mindsetStrong relationship builder – collaborative, team-builderFocused and results driven, transparent, and articulateResilient – can adapt to changing environments/technologyProactive – takes initiative, creative, stays ahead of the curve, enthusiastic, inspirationalWhat you’ll love about us!We take pride in providing our employees with a competitive compensation package to help promote your wellbeing and that of your family. Here are some of the perks we offer:Health and Dental Benefits on Day 1Health Care/Wellness Spending AccountAnnual Short Term Incentive BonusStaff Recognition AwardsTuition ReimbursementEmployee and Family Assistance ProgramPaid time offDisability InsuranceMaternity/paternity/parental leave support with top up optionAt ERCO we believe in continuous improvement, not just with our processes, but with our employees too! We have an excellent L&D department who create and facilitate training courses for our ERCO University platform on all topics for the development of our people. We also help cover and encourage employees to take courses and attend conferences to further their knowledge and skillsets!ERCO Worldwide is an equal opportunity employer and is committed to recruiting, developing and maintaining a diverse workforce in compliance with all applicable Human Rights legislation. We will make every reasonable effort to accommodate for disabilities made known to us by our employees and applicants. If you require accommodation during the recruitment and selection process, please let us know and we will make every reasonable effort to meet your needs.The above information on this description has been designed to indicate the general nature and level of work performed by employees with this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
ERCO Worldwide is an equal opportunity employer and is committed to recruiting, developing and maintaining a diverse workforce in compliance with all applicable Human Rights legislation. We will make every reasonable effort to accommodate for disabilities made known to us by our employees and applicants. If you require accommodation during the recruitment and selection process, please let us know and we will make every reasonable effort to meet your needs.
#J-18808-Ljbffr