Logo
Sallie Mae

Senior Data Analyst

Sallie Mae, Newark, Delaware, United States, 19711


When you join Sallie Mae, you become a champion for all students.

We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.

Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We’re changing. Because students need a better way.

We’re looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students—and for each other.

This is where diverse backgrounds, beliefs, and perspectives matter. It’s where you’re empowered to bring your authentic self to work.

Feeling your best allows you to do your best. Our benefits take care of the whole you—from physical and mental to financial and professional. You’ll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.

We’re obsessed with impact and making a real difference. For us, that means putting relationships first, asking “why not?” when tackling challenges, and continuously learning new skills.

Come do more than join something, change something. For students, for future generations, for the future of education.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.

What You'll Contribute

The Senior Data Analyst plays a key role on the Data Science Marketing Analytics team, working collaboratively with various business units to analyze digital and print marketing performance data, translate information into insights, and drive meaningful business results. The candidate will be responsible for a wide variety of tasks such as marketing channel performance deep dives, forecasting, customer analysis and segmentation, campaign measurement, test vs. control design and analysis, data mining, as well as various ad-hoc analyses in a quick-turnaround data-driven environment. The individual will process scalable and efficient analytic work processes to enable timely analysis, measurement of results, and delivery of data to the various teams. The position requires the ability to identify, study, and solve business problems using analytical and technical expertise along with the ability to present results to various audience levels. The Senior Data Analyst is a motivated self-starter with a passion for digging into complex data to reveal opportunities and exploit unrealized potential. The candidate will become a subject matter expert in Sallie Mae’s data warehouse and must be able to interpret the data and present analyses in a way marketing partners can understand and act on. They will utilize strong technical skills, business analysis, and innovation to drive analyses to completion. The candidate is a strategic thinker working autonomously and effectively in a dynamic and changing work environment.

What You'll Do

Analytic Support

Provides insights on marketing patterns and trends, making strategic recommendations from analyses.Manages forecasting processes and provides relevant information to the marketing teams.Works with stakeholders on identifying key areas of need for analysis.Proactively identifies analysis opportunities.Ad-hoc Research Requests

Serves as a subject matter expert in channel marketing and the data sources supporting them.Provides analytical support, including various pull-through curves and segmentations.Applies creativity in problem investigation.Helps respond to inquiries about specific questions from across the enterprise.Engages network of analysts and peers to discover new data opportunities, applications, and usages.Process Improvement

Analyzes existing code to understand the opportunities for improvement.Explores opportunities to streamline and automate current processes.Self-Development

Develops expert level knowledge of all the data sources.Presents all information in a manner that is clear to the target audience.Continues to develop technical skills while enhancing strategic aspects of the job.

What You Have

Minimum Education, Skills and Experience Required

Master's Degree (Business, Finance, Economics, Sciences, Engineering).3-5+ years quantitative analysis experience with a focus on marketing analytics with experience in Paid Search, SEO, Affiliate, Email, Direct Mail, and/or Display marketing data.3-5+ years of experience utilizing SAS/SQL to extract and manipulate large amounts of data to produce strategy insights and performance reports.Familiarity with reporting and automation including the data visualization tools Power BI and/or Tableau.Confidently and effectively handle multiple projects simultaneously and under tight deadlines.Highly motivated, proactive, resourceful, with the ability to interact effectively with cross-functional team.High attention to detail with the ability to recognize discrepancies in data, reporting, and forecasting tasks.

The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role.

Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call (855) 756-2007 and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.#J-18808-Ljbffr