Applications Analyst II - Hospital Information Management (HIM)

Position Highlights:Position: Applications Analyst IILocation: 4201 Winfield Road, Warrenville, ILFull TimeHours: Monday-Friday, 8am - 4:30pmHybrid PositionJob Summary:As the Application Analyst II at Endeavor Health, you will be responsible for assisting in specific areas of IT including full life cycle management, from analysis and design to deployment and maintenance of technology solutions and platforms. In addition, you will contribute toward identifying opportunities with the goal of reducing manual efforts, supporting the growth of the organization, promoting patient and user experience, and helping create innovative solutions with operations. You will help foster strong working relationships with key stakeholders, promote the consistent use of available tools, techniques, workflows, and platforms, and perform administrative tasks as assigned.To be successful in this role, you will be expected to remain updated on the latest solutions and technologies and advocate for the adoption of industry best practices.What you will do:Under general supervision, facilitate the use of technology by the end-user and ensure systems are performing at more efficient levels.Design and document application changes and new features or defects in the application area assigned.Review and respond to customer requests and participate in customer meetings.Occasionally lead customer meetings.Contribute to application and workflow process improvements.Solve complex problems. Take a new perspective using existing solutions. Analyze possible solutions using standard procedures.Build knowledge of the organization, processes, and customers.Maintain all assigned applications and version levels.May provide application support to other teams.Develop and execute test plans according to standards.Complete necessary internal reporting and report status to management.Complete any other applicable requests from management.Ability to work a varied schedule, on-call hours, and hours as required during crisis situations.Develop and execute application projects and project plans according to standards.Adhere to all department standard operating procedures and customer service principles.Perform other duties as assigned.What you will need:Education:Associate degree with 1 year previous experience in IT or relevant user experience

ORMinimum of three (3) years of relevant IT experience or relevant user experience.Experience:Two (2) or more years of experience relevant to the portfolio of responsibility in a healthcare setting or related industries.Previous experience supporting Medical Records department workflows.Certifications:Epic Release of Information certification (preferred)Epic Identity (preferred)Epic Coding (preferred)Knowledge, Skills, and Abilities:Able to communicate and translate complex technical terms into understandable simple terms for all customer groups.Must be able to work independently and in a team setting, possess good verbal, written & customer service skills.Advanced knowledge of procedures, utilities, and operating systems.Uses logic and methods to problem solve.Utilizes effective analytical and troubleshooting skills with minimum to moderate assistance.Benefits:Career Pathways to Promote Professional Growth and DevelopmentVarious Medical, Dental, Pet and Vision optionsTuition ReimbursementFree ParkingWellness Program Savings PlanHealth Savings Account OptionsRetirement Options with Company MatchPaid Time Off and Holiday PayCommunity Involvement OpportunitiesEndeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals.When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities.Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.EOE: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

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