Director of Business Operations

About UsAt Givers we believe in a future in which family members can sustainably care for one another. We enroll, support, and pay family caregivers through Medicaid programs. Were venture-backed with a mind for growth and a heart for good–weve raised $3.6M from CRV, Able Partners, AARP, and a number of leaders in the space.Job DescriptionAs our Director of Business Operations, you will be the companys mercinary–jumping into the highest impact initiatives of the company and driving them forward. You should balance experience and expertise with scrappiness and urgency–a bias towards action and high-ownership mindset are paramount to success. You should be energized by rolling up your sleeves, experimenting rigorously, and building and optimizing operations, products, and business lines for rapid expansion.We are looking for an "athlete" who can make an impact on whatever is in front of them. The ideal candidate will have a successful track record leading a company through a significant growth period.ResponsibilitiesCollaborate directly with the CEO to oversee the growth of the company and develop systems to support our growthWork across operations, enrollment, analytics, and product to align and execute projects according to the company roadmapJump into various cross-functional projects to keep things on track and fill in the gaps in skill and bandwidth. One day you may be writing an analytics script, the next you might be in Figma designing an ad creativeManage and optimize company systems utilized by all teams, with an eye for automation and efficiencyBuild and maintain the company framework for ideation, prioritization, and experimentationPrioritize key partnerships and delivering top-notch support to keep partners happyOwn day-to-day people operations to keep the company running smoothly such as organizing company bonding, office equipment, and moreRequirements4+ years of experience in a high-ownership startup environmentDemonstrated history of solving ambiguous problems and building new things from the ground upLove for rolling up your sleeves and doing the work that no one else would do in order to get the results that no one else willStrong attention to detail and organizational skills, even when managing many tasksA learner’s mindset with a history of seeking out and picking up new tools, skillsets, and perspectivesAdaptability, coachability, a high level of motivation, and a strong sense of urgency, with comfort working in a fast-paced environmentBenefitsCompetitive salary and equityHealth, vision, and dental insurance401KGenerous PTOPrimarily in-office culture with flexibilityGivers is an equal opportunity employer, and we encourage candidates from all backgrounds to apply.