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Servsys Corporation

Business Analyst

Servsys Corporation, Fort Mill, South Carolina, United States, 29715


Business AnalystLocation: Needs to be located SC/NC- office is in Ft. Mill. Will be asked to go on site 3 days a week and travel to Dublin, CA once a month.Duration: 6 monthsGENERAL PURPOSE:Business Analyst is an experienced IT functional systems analyst and consultant working to improve business capabilities by facilitating the implementation of process and system improvements.They will work in a highly collaborative setting of internal and external staff, and with key business partners in the support of existing production systems and in the execution of new system projects.Serves as a functional expert in Supply Chain Systems and applications including Material Handling Equipment (MHE) / Warehouse Control Systems (WCS).Works closely with the business stakeholders to identify system needs, provides guidance and influence throughout the process from concept to implementation.Document requirements and assume responsibility for obtaining sign-off from customer and business partners on moderate to highly complex projects.ESSENTIAL FUNCTIONS:Performing business analysis activities at the strategic, operational, and organizational level; working with key users in the continual improvement of business processesHighlight/identify gaps in existing functionality and review requirements with stakeholders on moderate to highly complex projects.Collaborating on project efforts in the support of existing systems, processes, services and/or in the execution of new projects, including:Capturing Business User Stories and RequirementsProviding analytical support to maximize product performance by understanding system capabilities, user needs, and user experience.Creating detailed Functional Designs for technical counterpartsCreating and executing test plans, including capturing and working through solutions to defectsDevelop user documentation for newly created processes and system enhancementsProject timelines are communicated to the Project Managers and are completed on timeUses logic and methods to solve difficult problems with effective solutionsQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:Must have knowledge of supply chain systemsVizio experience requiredJira- need to be familiarConfluence need to be familiarGraduate degree in information systems, computer science, or a related technical discipline or equivalent work experience7+ years of experience supporting IT systems, processes or capabilities. General understanding of IT processes and dynamics within a complex, highly integrated environmentA solid understanding of industry best practices in retail or IT; specific demonstrated experience mapping business processes and comparing those processes to industry best practicesStrong analytical, problem solving, and root cause analysis skillsUnderstanding of application development and software development lifecycle conceptsGood written and verbal communication skills are crucial for working with all stakeholders (i.e. Use Case and User Story Development)Preferred experience with Agile and Waterfall approaches