RIT Solutions, Inc.
ServiceNow Business Analyst
RIT Solutions, Inc., Windsor, Connecticut, us, 06006
Why you'll love this job:The main purpose of this role is to collaborate with other functional representatives on an Agile delivery team to build products that end-users highly value, are consistent with the architecture design, and satisfy strategic and business objectives. The ServiceNow Business Systems Analyst will lead product design discovery on projects, engage with the Product Owner and user/user proxies to slice and translate requirements into valuable offerings and drive the delivery of high-quality solutions.
Your ResponsibilitiesActively participates with other members of the ServiceNow delivery team (Product Manager, Product Owners, Information Architects, UX Designers, Mid-Tier Dev, UI Dev, QA Analysts and other BA's) to build solutions that meet business needs in an Agile setting (i.e., scrum ceremonies, collocated team, etc.)Works with the team to decompose requirements into stories, uncover associated workflows, data and business rules as well as define acceptance criteria based on real world scenariosAnalyzes improvement requests and bugs to determine solutions that do not negatively impact other product featuresApplies detailed knowledge of design principles and user needs to ensure that user interfaces are of high quality, extremely usable, perform well and are consistent across product linesConducts design walkthroughs, demos and functionality feedback sessions with internal and external stakeholdersSupport and drive Organizational Change Management (OCM) efforts as part of the ServiceNow Product team to help stakeholders adopt enhancements and new capabilities.Determines and produces just-enough documentation for the functionality being delivered in iterations, but also compiles a running specification that serves as a functional specification for the final deliverable.Fosters a culture of dedication, teamwork, problem solving, and continuous improvement.Moves project forward by stepping into other functional roles (testing, iteration management, etc.), when applicablePartners with internal stakeholders on operational readiness activities by sharing subject matter expertise on features and functions and uncovering operational requirements.Mentors/trains other new functional and delivery team members on Agile MethodologyHelps build BA standards and best practices.Aligns risk and control processes into day to day responsibilities to supervise and mitigate risk; advances appropriatelyQualifications
Bachelor's degree or equivalent experience10+ years Business Analysis/Solution Design/Software Development experienceExperience in UI/UX design and wireframing.ServiceNow experience as a Business Analyst, Catalog Admin or System AdminExperience in Agile/scrum methodology, including defining a minimal viable product, and exposure to other software development methodologies.Collaborative approach to problem solving and comfortable working with cross-functional teams.Excellent communication and analytical skills
Your ResponsibilitiesActively participates with other members of the ServiceNow delivery team (Product Manager, Product Owners, Information Architects, UX Designers, Mid-Tier Dev, UI Dev, QA Analysts and other BA's) to build solutions that meet business needs in an Agile setting (i.e., scrum ceremonies, collocated team, etc.)Works with the team to decompose requirements into stories, uncover associated workflows, data and business rules as well as define acceptance criteria based on real world scenariosAnalyzes improvement requests and bugs to determine solutions that do not negatively impact other product featuresApplies detailed knowledge of design principles and user needs to ensure that user interfaces are of high quality, extremely usable, perform well and are consistent across product linesConducts design walkthroughs, demos and functionality feedback sessions with internal and external stakeholdersSupport and drive Organizational Change Management (OCM) efforts as part of the ServiceNow Product team to help stakeholders adopt enhancements and new capabilities.Determines and produces just-enough documentation for the functionality being delivered in iterations, but also compiles a running specification that serves as a functional specification for the final deliverable.Fosters a culture of dedication, teamwork, problem solving, and continuous improvement.Moves project forward by stepping into other functional roles (testing, iteration management, etc.), when applicablePartners with internal stakeholders on operational readiness activities by sharing subject matter expertise on features and functions and uncovering operational requirements.Mentors/trains other new functional and delivery team members on Agile MethodologyHelps build BA standards and best practices.Aligns risk and control processes into day to day responsibilities to supervise and mitigate risk; advances appropriatelyQualifications
Bachelor's degree or equivalent experience10+ years Business Analysis/Solution Design/Software Development experienceExperience in UI/UX design and wireframing.ServiceNow experience as a Business Analyst, Catalog Admin or System AdminExperience in Agile/scrum methodology, including defining a minimal viable product, and exposure to other software development methodologies.Collaborative approach to problem solving and comfortable working with cross-functional teams.Excellent communication and analytical skills