North Charleston Embassy Suites
Catering Sales Manager
North Charleston Embassy Suites, North Charleston, South Carolina, United States, 29405
Hotel:North Charleston Embassy SuitesCatering Sales ManagerFull time
Atrium SPIRIT
where teamwork, passion and appreciation ignite service excellence
Profile:Telecommute:
NoBonus Eligible:
YesDirect Reports:
NoReports To:
Director, Sales & EventsEquipment:
Laptop or Desktop Computer
Primary Purpose:The primary purpose of the Catering Sales Manager is to optimize catering revenue through (1) maximizing catering opportunities consistent with the propertys business plan; and (2) effectively detail and service all groups personally booked.
Work Performed:Work Performed:The Position will be tasked with the following duties, responsibilities, and assignments:Generate catering revenue consistent with the propertys business plan;Detail and service all groups personally booked.Achieve personal and hotel revenue goals;Prospect for new business using a wide variety of methods, including phone calls, outside sales calls, community functions, internet prospecting, supplier partnerships, trade journals, etc.;Develop, implement, and update catering sales action plans;Interact effectively with vendors, competitors, local community, catering associations and other hotel departments. (including Sales, Kitchen and Operations) to ensure guest satisfaction;Align catering service and client specifications to achieve high guest satisfaction and return on investment;Manage contract minimums and coordinate the collection of attrition and cancellation fees;Provide accurate revenue and expense forecasts according to established guidelines; andAll other work as required to complete the primary purpose of the position.
Qualifications:
Required Prior Experience:Minimum two (2) years of Catering Sales experience or two (2) years in hotel Event Services, Banquet, Group Sales, or an equivalent combination of education andexperience.
Preferred Prior Experience:Prior experience with the Group, and/or Social Event market segments
Required Education:High school diploma or equivalent
Preferred Education:Bachelors degree in BusinessAdministration, Marketing, Hotel and Restaurant Management, or related major
Preferred Licenses/ Certification:Certified Meeting Professional (CMP)
Required Technology:Proficient in Microsoft Office Tools
Preferred Technology:Demonstrated experience with industry specific sales and catering programs including Microsoft Office, Delphi.fdc, and/or CI/TY, particularly in detailingBanquet Event Orders (BEOs)
Travel:Less than 20% travel requirement.Must possess a valid drivers license and reliable transportation and the ability to be available at off property meetings andevents with minimal notice.
Physical:Up to 8+ hours sitting at a desk and computer work
Other:Excellent written and oral communication skills.
Competencies:
(38) ORGANIZATIONAL AGILITYKnowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations.
(37) NEGOTIATINGCan negotiate skillfully in tough situations with both internal and external groups; can settle differences with minimum noise; can win concessions without damaging relationships, can be both direct and forceful as well as diplomatic; gains trust quickly of other parties to the negotiations; has a good sense of timing.
(15) CUSTOMER FOCUSIs dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
__________________________________________________When youre an Atrium Associate, youre a part of a crucial workforce providing the ultimate Home Away From Home for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:Daily PaySignificant Travel Discounts on Marriott and/or Hilton properties401k PlansMedical InsuranceOther property specific benefits
Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven
associates.
_____________________________________________Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohbe la discriminacin y el acoso de cualquier tipo sin distincin de raza, color, religin, edad, sexo, origen nacional, estado de discapacidad, gentica, estado de veterano protegido, orientacin sexual, gnero de identidad o expresin, o cualquier otra caracterstica protegida por las leyes federales, estatales o locales.
Esta poltica se aplica a todos los trminos y condiciones de empleo, incluido el reclutamiento, la contratacin, la colocacin, la promocin, la terminacin, el despido, el retiro, la transferencia, las licencias, la compensacin y la capacitacin.
Notice of candidate Privacy Rights:
https://atriumhospitality.com/privacy-policy/
Atrium SPIRIT
where teamwork, passion and appreciation ignite service excellence
Profile:Telecommute:
NoBonus Eligible:
YesDirect Reports:
NoReports To:
Director, Sales & EventsEquipment:
Laptop or Desktop Computer
Primary Purpose:The primary purpose of the Catering Sales Manager is to optimize catering revenue through (1) maximizing catering opportunities consistent with the propertys business plan; and (2) effectively detail and service all groups personally booked.
Work Performed:Work Performed:The Position will be tasked with the following duties, responsibilities, and assignments:Generate catering revenue consistent with the propertys business plan;Detail and service all groups personally booked.Achieve personal and hotel revenue goals;Prospect for new business using a wide variety of methods, including phone calls, outside sales calls, community functions, internet prospecting, supplier partnerships, trade journals, etc.;Develop, implement, and update catering sales action plans;Interact effectively with vendors, competitors, local community, catering associations and other hotel departments. (including Sales, Kitchen and Operations) to ensure guest satisfaction;Align catering service and client specifications to achieve high guest satisfaction and return on investment;Manage contract minimums and coordinate the collection of attrition and cancellation fees;Provide accurate revenue and expense forecasts according to established guidelines; andAll other work as required to complete the primary purpose of the position.
Qualifications:
Required Prior Experience:Minimum two (2) years of Catering Sales experience or two (2) years in hotel Event Services, Banquet, Group Sales, or an equivalent combination of education andexperience.
Preferred Prior Experience:Prior experience with the Group, and/or Social Event market segments
Required Education:High school diploma or equivalent
Preferred Education:Bachelors degree in BusinessAdministration, Marketing, Hotel and Restaurant Management, or related major
Preferred Licenses/ Certification:Certified Meeting Professional (CMP)
Required Technology:Proficient in Microsoft Office Tools
Preferred Technology:Demonstrated experience with industry specific sales and catering programs including Microsoft Office, Delphi.fdc, and/or CI/TY, particularly in detailingBanquet Event Orders (BEOs)
Travel:Less than 20% travel requirement.Must possess a valid drivers license and reliable transportation and the ability to be available at off property meetings andevents with minimal notice.
Physical:Up to 8+ hours sitting at a desk and computer work
Other:Excellent written and oral communication skills.
Competencies:
(38) ORGANIZATIONAL AGILITYKnowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations.
(37) NEGOTIATINGCan negotiate skillfully in tough situations with both internal and external groups; can settle differences with minimum noise; can win concessions without damaging relationships, can be both direct and forceful as well as diplomatic; gains trust quickly of other parties to the negotiations; has a good sense of timing.
(15) CUSTOMER FOCUSIs dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
__________________________________________________When youre an Atrium Associate, youre a part of a crucial workforce providing the ultimate Home Away From Home for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:Daily PaySignificant Travel Discounts on Marriott and/or Hilton properties401k PlansMedical InsuranceOther property specific benefits
Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven
associates.
_____________________________________________Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohbe la discriminacin y el acoso de cualquier tipo sin distincin de raza, color, religin, edad, sexo, origen nacional, estado de discapacidad, gentica, estado de veterano protegido, orientacin sexual, gnero de identidad o expresin, o cualquier otra caracterstica protegida por las leyes federales, estatales o locales.
Esta poltica se aplica a todos los trminos y condiciones de empleo, incluido el reclutamiento, la contratacin, la colocacin, la promocin, la terminacin, el despido, el retiro, la transferencia, las licencias, la compensacin y la capacitacin.
Notice of candidate Privacy Rights:
https://atriumhospitality.com/privacy-policy/