CIBC
Senior Analyst, Business Effectiveness
CIBC, Chicago, Illinois, United States, 60290
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)
What you'll be doing
As a member of CIBC’s team, the Business Analyst, Business Effectiveness is responsible for contributing to projects that impact the business through in-depth research analysis, interpretation, documentation, and advice on moderately complex business information. The role applies subject matter expertise to consult with the business on process improvements, leading the technical development to deliver high quality processes and procedures while ensuring compliance with CIBC requirements standards, work practices, processes, security standards and policies. The role participates in risk management and cost optimization projects, supporting the execution of a satisfactory risk plan that incorporates successful audit, and continuous audit and monitoring. Other applicable requirements are
Develop comprehensive response playbooks for various scenarios including incidents, operational disruptions etc.
Conduct thorough research and analysis to identify potential risks, vulnerabilities and opportunities for improvement in current response strategies
Collaborate with LOBs, communications teams and Operations to gather input and ensure alignment with organizational goals and objectives
Provide training and guidance to stakeholders on implementation and execution of the playbooks
Stay abreast of industry trends, emerging technologies and evolving threats to enhance playbooks and maintain competitive edge
At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
How you'll succeed
Understanding and Documenting Requirements
- Work closely with business partners to gather complex business requirements and facilitate solution design discussions to ensure you meet project needs. Build strong relationships, lead discussions, listen and ask the right questions to ensure solutions meet requirements.
Solution Design
- Build client-focused solutions that meet business requirements. Prepare and validate solution design documents around areas such as scope clarification, solution requirements, and quality assurance.
Leading and Mentoring
– Support end-to-end project implementation as a subject matter expert, and provide guidance to a diverse team of technology and project professionals. Maintain a collaborative work environment and support team members to resolve organizational, operational, and process problems..
Organization
- Oversee requests from various stakeholders and thoughtfully create and/or edit a wide variety of presentation and communication materials (e.g. key messages, communication plans, tactical deliverables, presentations etc.)
Communication
- Superior interpersonal and communication skills sufficient to convey or present factual and conceptual information on issues which require detailed explanation and interpretation.
Production Support
- Conduct investigation and provide resolution (with help of developers when needed) for issues brought up by business
Who you are
You have a degree/diploma in
Computer Science, Business, and/or a related field, and you’ve spent at least 3 years in a BSC role leading projects and designing solutions. It’s an asset if you have experience with Agile methodologies, and Application and/or Architecture Development.
You have knowledge of
financial markets including Stock, Option, Fixed Income and Mutual Funds.
You have working knowledge of
financial product concepts and calculations (bond amortization, accrued income, expected income, yields).
You’re driven by collective success.
You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
You put our clients first.
You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You give meaning to data.
You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way. Must have experience using SQL, Azure Dev Ops, Quality Assurance, and advanced Microsoft Excel skills.
Values matter to you
. You bring your real self to work and you live our values - trust, teamwork, and accountability.
At CIBC, our people are our greatest asset. You’ll become part of a diverse community that acknowledges everyone’s unique talents, and empowers teams to do what’s right for the client and to do it well. As part of our team, you will
:
Thrive:
Benefit from an open and approachable culture that provides the flexibility and support you need to integrate your life at work and home.
Connect:
Work in a place where the right technology and infrastructure foster innovation, collaboration, and creativity.
Develop:
Grow your skills and career through our best-in-class onboarding experience, ongoing learning opportunities, individual development planning, and comprehensive product training.
Prosper:
Share in our collective success with a competitive salary, incentive pay, banking benefits, health benefits programs, retirement savings, and more.
At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $100,000 - $135,000
for the market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which may also include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee’s needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave and Vacation), Holidays and 401(k), in addition to other special perks reserved for our team members.
California residents — your privacy rights regarding your actual or prospective employment (https://us.cibc.com/en/about-us/california-consumer-privacy-act-employment.html)
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
IL-70 W Madison St, 9th Fl
Employment Type
Regular
Weekly Hours
40
Skills
Analytical Thinking, Business Effectiveness, Client Service, Communication, Detail-Oriented, Process Improvements, Relationship Management, Teamwork
At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.
Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.
Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)
What you'll be doing
As a member of CIBC’s team, the Business Analyst, Business Effectiveness is responsible for contributing to projects that impact the business through in-depth research analysis, interpretation, documentation, and advice on moderately complex business information. The role applies subject matter expertise to consult with the business on process improvements, leading the technical development to deliver high quality processes and procedures while ensuring compliance with CIBC requirements standards, work practices, processes, security standards and policies. The role participates in risk management and cost optimization projects, supporting the execution of a satisfactory risk plan that incorporates successful audit, and continuous audit and monitoring. Other applicable requirements are
Develop comprehensive response playbooks for various scenarios including incidents, operational disruptions etc.
Conduct thorough research and analysis to identify potential risks, vulnerabilities and opportunities for improvement in current response strategies
Collaborate with LOBs, communications teams and Operations to gather input and ensure alignment with organizational goals and objectives
Provide training and guidance to stakeholders on implementation and execution of the playbooks
Stay abreast of industry trends, emerging technologies and evolving threats to enhance playbooks and maintain competitive edge
At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
How you'll succeed
Understanding and Documenting Requirements
- Work closely with business partners to gather complex business requirements and facilitate solution design discussions to ensure you meet project needs. Build strong relationships, lead discussions, listen and ask the right questions to ensure solutions meet requirements.
Solution Design
- Build client-focused solutions that meet business requirements. Prepare and validate solution design documents around areas such as scope clarification, solution requirements, and quality assurance.
Leading and Mentoring
– Support end-to-end project implementation as a subject matter expert, and provide guidance to a diverse team of technology and project professionals. Maintain a collaborative work environment and support team members to resolve organizational, operational, and process problems..
Organization
- Oversee requests from various stakeholders and thoughtfully create and/or edit a wide variety of presentation and communication materials (e.g. key messages, communication plans, tactical deliverables, presentations etc.)
Communication
- Superior interpersonal and communication skills sufficient to convey or present factual and conceptual information on issues which require detailed explanation and interpretation.
Production Support
- Conduct investigation and provide resolution (with help of developers when needed) for issues brought up by business
Who you are
You have a degree/diploma in
Computer Science, Business, and/or a related field, and you’ve spent at least 3 years in a BSC role leading projects and designing solutions. It’s an asset if you have experience with Agile methodologies, and Application and/or Architecture Development.
You have knowledge of
financial markets including Stock, Option, Fixed Income and Mutual Funds.
You have working knowledge of
financial product concepts and calculations (bond amortization, accrued income, expected income, yields).
You’re driven by collective success.
You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
You put our clients first.
You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You give meaning to data.
You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way. Must have experience using SQL, Azure Dev Ops, Quality Assurance, and advanced Microsoft Excel skills.
Values matter to you
. You bring your real self to work and you live our values - trust, teamwork, and accountability.
At CIBC, our people are our greatest asset. You’ll become part of a diverse community that acknowledges everyone’s unique talents, and empowers teams to do what’s right for the client and to do it well. As part of our team, you will
:
Thrive:
Benefit from an open and approachable culture that provides the flexibility and support you need to integrate your life at work and home.
Connect:
Work in a place where the right technology and infrastructure foster innovation, collaboration, and creativity.
Develop:
Grow your skills and career through our best-in-class onboarding experience, ongoing learning opportunities, individual development planning, and comprehensive product training.
Prosper:
Share in our collective success with a competitive salary, incentive pay, banking benefits, health benefits programs, retirement savings, and more.
At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $100,000 - $135,000
for the market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which may also include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee’s needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave and Vacation), Holidays and 401(k), in addition to other special perks reserved for our team members.
California residents — your privacy rights regarding your actual or prospective employment (https://us.cibc.com/en/about-us/california-consumer-privacy-act-employment.html)
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
IL-70 W Madison St, 9th Fl
Employment Type
Regular
Weekly Hours
40
Skills
Analytical Thinking, Business Effectiveness, Client Service, Communication, Detail-Oriented, Process Improvements, Relationship Management, Teamwork
At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.
Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.
Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.