Akkodis
Customer Engineer
Akkodis, Kihei, Hawaii, United States, 96753
Main Responsibilities:
Pay- 25-31hr
Location - Kihei, Hawaii, United States
Perform a range of technical work activities at customer site to meet business and customer requirements.
Document and reports on work completed to ensure compliance with Company and Customer Procedures.
Focus on team issues without begin distracted.
Complete tasks within assigned shift hours.
Communication with customer via email and status reports.
Display communication / technical / personal skills needed for this customer facing position
Escalate issues in line with company processes to ensure customer demands are met and evaluate escalations and action appropriately to ensure customer demands are met.
Provide customer service to internal and external customers to ensure consistent experience.
Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution.
The Ideal Candidate
Able to follow instructions and procedures
Proven experience in IT Desktop Service environment.
Uses information systems, technology functions and applications in line with IT industry standards as appropriate to the role
Demonstrates an organized approach to work.
Demonstrates customer service abilities
Routine administrative skills
Good interpersonal skills, basic literacy and numeracy skills
Demonstrates awareness of health and safety at work.
Site activity:
IMAC work: build, deploy, asset management
Image management/distribution
Microsoft SCCM
Ability to resolve 5 to 8 tickets on average daily
Microsoft certification is an asset
CompTia A+
If you are interested in this then please click APPLY NOW.For other opportunities available at Akkodis go to www.akkodis.com. If you have questions about the position, please contact (Gabreon Davis) at (Gabreon.davis@akkodisgroup.com).
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.modis.com/en-us/candidate-privacy/
The Company will consider qualified applicants with arrest and conviction records.
Pay Details:
$25.00 to $31.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.akkodis.com/en/us/candidate-privacy-policy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance ActLos Angeles City Fair Chance OrdinanceLos Angeles County Fair Chance Ordinance for EmployersSan Francisco Fair Chance Ordinance
Pay- 25-31hr
Location - Kihei, Hawaii, United States
Perform a range of technical work activities at customer site to meet business and customer requirements.
Document and reports on work completed to ensure compliance with Company and Customer Procedures.
Focus on team issues without begin distracted.
Complete tasks within assigned shift hours.
Communication with customer via email and status reports.
Display communication / technical / personal skills needed for this customer facing position
Escalate issues in line with company processes to ensure customer demands are met and evaluate escalations and action appropriately to ensure customer demands are met.
Provide customer service to internal and external customers to ensure consistent experience.
Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution.
The Ideal Candidate
Able to follow instructions and procedures
Proven experience in IT Desktop Service environment.
Uses information systems, technology functions and applications in line with IT industry standards as appropriate to the role
Demonstrates an organized approach to work.
Demonstrates customer service abilities
Routine administrative skills
Good interpersonal skills, basic literacy and numeracy skills
Demonstrates awareness of health and safety at work.
Site activity:
IMAC work: build, deploy, asset management
Image management/distribution
Microsoft SCCM
Ability to resolve 5 to 8 tickets on average daily
Microsoft certification is an asset
CompTia A+
If you are interested in this then please click APPLY NOW.For other opportunities available at Akkodis go to www.akkodis.com. If you have questions about the position, please contact (Gabreon Davis) at (Gabreon.davis@akkodisgroup.com).
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.modis.com/en-us/candidate-privacy/
The Company will consider qualified applicants with arrest and conviction records.
Pay Details:
$25.00 to $31.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.akkodis.com/en/us/candidate-privacy-policy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance ActLos Angeles City Fair Chance OrdinanceLos Angeles County Fair Chance Ordinance for EmployersSan Francisco Fair Chance Ordinance