NaBors
Senior Global Quality Assurance/Quality Control Manager
NaBors, Magnolia, Texas, us, 77353
Are you seeking an opportunity to show your exceptional skills and knowledge? Are you looking for a company which provides you with dynamic and challenging work environment every single day? If yes, look no further…we are seeking individuals who are skilled, knowledgeable, and ready to work in a fast-paced environment to deliver top notch solutions to cater business needs.
About Nabors
Nabors is a leading provider of advanced technology for the energy industry. With operations in about 20 countries, Nabors has established a global network of people, technology and equipment to deploy solutions that deliver safe, efficient and responsible hydrocarbon production. By leveraging its core competencies, particularly in drilling, engineering, automation, data science and manufacturing, Nabors aims to innovate the future of energy and enable the transition to a lower carbon world.
Canrig Drilling Technology provides equipment, tools, services, and software products to global customer base, improving the safety and efficiency and environmental footprint of operations. Our workforce, like our technology, is rapidly expanding.
Job Summary
As a manufacturing Quality Assurance/Quality Control Manager, you will be the focal point for all QA/QC functional and strategic aspects of the business. This includes owning the local QMS system to ensure compliance with the ISO/API and relevant certification Standards, managing recertification and annual audits, and understanding and ensuring the mfg operations are compliant to implemented Policies, Procedures, Systems and Standards. You will directly maintain the QMS System by creating, editing and reviewing documents to be aligned with Canrig Operations.
This role will lead a team of Quality Control Inspectors and Supplier Quality Specialists where focus will be on continual improvement of the processes of the QMS as well as of the facility operations relevant to supporting the defined Quality standards for the industry. This role leads the local and global QC teams to ensure consistent application of Quality Control procedures and processes across multiple locations This role is responsible for establishing Group KPIs, goals, and developing a Quality approach to mfg to support and align with the overall Canrig Business Plan.
As the Leader of the global manufacturing QC teams you will ensure consistency in implementing practices, procedures and policies within global QC functional operations. You will guide, direct, mentor and support the Quality teams on conducting qualitative risk assessments, NCR tracking and trend analysis, and Supplier quality while supporting Strategic Sourcing’s Supplier development efforts. You will drive root cause analysis and collaborate with manufacturing teams to define and implement corrective actions and preventive actions.
The Quality Manager is ultimately responsible for ensuring consistent quality in both Systems and Products, and driving processes which ensure all manufactured products meet quality standards before leaving the facility, and the operations of manufacturing support with and comply to our ISO & API Quality Standards.
Duties and Responsibilities
Quality Assurance Functional Requirements:
· Formulates and maintains quality objectives complementary to corporate policies and goals.
· Administers, maintains, and audits the company’s ISO 9001, API Q1 programs and applicable product licenses. This includes maintaining internal audit requirements, owning the CAR & PAR processes, the Warranty program and ISO/API recertification requirements. Maintain and implement QMS policies and procedures within the organization.
· Collaborate with the Site Lean Leader to drive continuous improvement within the processes and methodologies of manufacturing.
· Lead Canrig Annual Quality Reviews and contribute to business unit quarterly performance reporting.
· Support efforts to maintain third party product requirements such as ABS, DNV, API and other applicable standards.
· Oversee and participate in on-site customer, API, and 3rd party audits.
· Responsible for overseeing and ensuring effective outcome of part and/or product failure analysis; including receiving and processing the failure reports, conducting a thorough investigation, determining root cause, eliminating or reducing risk as a result of the root cause, and assessing impact of failure through the supply chain and to the end use customer. Responsible for determining if product recall is required.
· Ensures quality records are collected and stored according to documented procedures.
Quality Control Functional Requirements:
· Working knowledge of various QC dimensional and tolerancing methodologies. Able to support QC from a technical approach relative to ensuring proper inspection approaches are being used and inspectors are technically competent.
· Develop strategies for increasing value-add productivity of the QC inspection team to include development of dock-to-stock parts receiving to reduce incoming inspection, defining criteria for critical vs. non-critical parts inspection, identifying and implementing automation within inspection activities and proposing inspection technologies to reduce human error.
· Conducting qualitative risk assessments and root cause analysis and corrective actions, aligned to continuous improvement.
· Implement KPIs, goals, targets, objectives, and strategies relevant to Quality Control of internal and supplier processes.
· Manage, through the Quality team, Supplier quality challenges and assist Supplier in resolving and eliminating product non-conformance and eliminating root cause.
· Drive resolution of quality issues in collaboration with Shop Floor, MEs, Engineering, and Quality
· Manage the product warranty claim process, to include validation of the cause of the product or part failure and determination of disposition.
· Work directly with customers on investigations, resolutions and review of customer technical requirements.
· Ensure effectiveness of the overall Quality Control operation to include inspection tool calibration, CMM maintenance and utilization, lot inspection control, NDE inspection programs, CWI certifications, etc.
· Participating in tender & contract reviews and the development of quality plans to support contracts.
SUPERVISORY RESPONSIBILITIES
Manages a team of Quality Control Inspectors, Documentation Specialist and Supplier Quality/Failure Analysis personnel.
Local team primarily with a few QC Inspectors embedded in select global facilities.
MInimum Qualifications
EDUCATION and/or EXPERIENCE
Bachelor’s degree in science, Industrial Technology, or Industrial Technical preferred
10 years of experience in a quality management role
Minimum of 10 years Oil & Gas industry experience.
Experience Managing ISO 9000 and API Systems.
Experience as a Lead Quality Auditor.
Experience leading both Quality Assurance and Quality Control organizations.
Certified Six Sigma
LANGUAGE SKILLS
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.
MATHEMATICAL SKILLS
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
COMPUTER SKILLS should be proficient in the following
Manufacturing/inventory software
Spreadsheet, database, and word processing software
CERTIFICATES, LICENSES, REGISTRATIONS
Valid Driver's License
Current Passport
Preferred Qualifications
Competencies
Problem Solving - Identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, develops alternative solutions, works well in a problem-solving situation, uses reason when dealing with emotional topics.
Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
Oral communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification. Responds well to question. Demonstrates group presentation skills; Participates in meetings. Ability to interface and communicate effectively with customer, regulatory agencies, management, suppliers, subcontractors and employees at all levels of the organization.
Written Communication - Writes clearly and informative; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interest; Able to build moral and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgement; Supports and explains reasoning for decisions; Includes appropriate people in decision making process; Makes timely decisions.
Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence.
Planning/Organizing - Uses time efficiently; Plans for additional resources; Sets goals and objectives.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays or unexpected events.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
Essential Skills / Physical Requirements / Working Conditions
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to sit, stand or walk; use hands to finger, handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; talk, hear and smell. The employee may occasionally lift and/or move up to 45 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
In the performance of this job, the employee is occasionally exposed to vibration, risk of electrical shock, wet and humid conditions, moving mechanical parts, heights, fumes and airborne particles, toxic or caustic chemicals, outside weather conditions, and extreme cold and heat.
EEOC
Nabors is committed to providing equal employment opportunities to all employees and applicants and prohibiting discrimination and harassment of any type without regard to race, religion, age, color, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training. To learn more about our Fair Employment practices, please refer to the Nabors Code of Conduct.
Job: OPERATIONS
Title: Senior Global Quality Assurance/Quality Control Manager
Location: United States Of America-Texas-Magnolia-(Nabors Drilling, USA) Magnolia
Requisition ID: 240000DV
About Nabors
Nabors is a leading provider of advanced technology for the energy industry. With operations in about 20 countries, Nabors has established a global network of people, technology and equipment to deploy solutions that deliver safe, efficient and responsible hydrocarbon production. By leveraging its core competencies, particularly in drilling, engineering, automation, data science and manufacturing, Nabors aims to innovate the future of energy and enable the transition to a lower carbon world.
Canrig Drilling Technology provides equipment, tools, services, and software products to global customer base, improving the safety and efficiency and environmental footprint of operations. Our workforce, like our technology, is rapidly expanding.
Job Summary
As a manufacturing Quality Assurance/Quality Control Manager, you will be the focal point for all QA/QC functional and strategic aspects of the business. This includes owning the local QMS system to ensure compliance with the ISO/API and relevant certification Standards, managing recertification and annual audits, and understanding and ensuring the mfg operations are compliant to implemented Policies, Procedures, Systems and Standards. You will directly maintain the QMS System by creating, editing and reviewing documents to be aligned with Canrig Operations.
This role will lead a team of Quality Control Inspectors and Supplier Quality Specialists where focus will be on continual improvement of the processes of the QMS as well as of the facility operations relevant to supporting the defined Quality standards for the industry. This role leads the local and global QC teams to ensure consistent application of Quality Control procedures and processes across multiple locations This role is responsible for establishing Group KPIs, goals, and developing a Quality approach to mfg to support and align with the overall Canrig Business Plan.
As the Leader of the global manufacturing QC teams you will ensure consistency in implementing practices, procedures and policies within global QC functional operations. You will guide, direct, mentor and support the Quality teams on conducting qualitative risk assessments, NCR tracking and trend analysis, and Supplier quality while supporting Strategic Sourcing’s Supplier development efforts. You will drive root cause analysis and collaborate with manufacturing teams to define and implement corrective actions and preventive actions.
The Quality Manager is ultimately responsible for ensuring consistent quality in both Systems and Products, and driving processes which ensure all manufactured products meet quality standards before leaving the facility, and the operations of manufacturing support with and comply to our ISO & API Quality Standards.
Duties and Responsibilities
Quality Assurance Functional Requirements:
· Formulates and maintains quality objectives complementary to corporate policies and goals.
· Administers, maintains, and audits the company’s ISO 9001, API Q1 programs and applicable product licenses. This includes maintaining internal audit requirements, owning the CAR & PAR processes, the Warranty program and ISO/API recertification requirements. Maintain and implement QMS policies and procedures within the organization.
· Collaborate with the Site Lean Leader to drive continuous improvement within the processes and methodologies of manufacturing.
· Lead Canrig Annual Quality Reviews and contribute to business unit quarterly performance reporting.
· Support efforts to maintain third party product requirements such as ABS, DNV, API and other applicable standards.
· Oversee and participate in on-site customer, API, and 3rd party audits.
· Responsible for overseeing and ensuring effective outcome of part and/or product failure analysis; including receiving and processing the failure reports, conducting a thorough investigation, determining root cause, eliminating or reducing risk as a result of the root cause, and assessing impact of failure through the supply chain and to the end use customer. Responsible for determining if product recall is required.
· Ensures quality records are collected and stored according to documented procedures.
Quality Control Functional Requirements:
· Working knowledge of various QC dimensional and tolerancing methodologies. Able to support QC from a technical approach relative to ensuring proper inspection approaches are being used and inspectors are technically competent.
· Develop strategies for increasing value-add productivity of the QC inspection team to include development of dock-to-stock parts receiving to reduce incoming inspection, defining criteria for critical vs. non-critical parts inspection, identifying and implementing automation within inspection activities and proposing inspection technologies to reduce human error.
· Conducting qualitative risk assessments and root cause analysis and corrective actions, aligned to continuous improvement.
· Implement KPIs, goals, targets, objectives, and strategies relevant to Quality Control of internal and supplier processes.
· Manage, through the Quality team, Supplier quality challenges and assist Supplier in resolving and eliminating product non-conformance and eliminating root cause.
· Drive resolution of quality issues in collaboration with Shop Floor, MEs, Engineering, and Quality
· Manage the product warranty claim process, to include validation of the cause of the product or part failure and determination of disposition.
· Work directly with customers on investigations, resolutions and review of customer technical requirements.
· Ensure effectiveness of the overall Quality Control operation to include inspection tool calibration, CMM maintenance and utilization, lot inspection control, NDE inspection programs, CWI certifications, etc.
· Participating in tender & contract reviews and the development of quality plans to support contracts.
SUPERVISORY RESPONSIBILITIES
Manages a team of Quality Control Inspectors, Documentation Specialist and Supplier Quality/Failure Analysis personnel.
Local team primarily with a few QC Inspectors embedded in select global facilities.
MInimum Qualifications
EDUCATION and/or EXPERIENCE
Bachelor’s degree in science, Industrial Technology, or Industrial Technical preferred
10 years of experience in a quality management role
Minimum of 10 years Oil & Gas industry experience.
Experience Managing ISO 9000 and API Systems.
Experience as a Lead Quality Auditor.
Experience leading both Quality Assurance and Quality Control organizations.
Certified Six Sigma
LANGUAGE SKILLS
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.
MATHEMATICAL SKILLS
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
COMPUTER SKILLS should be proficient in the following
Manufacturing/inventory software
Spreadsheet, database, and word processing software
CERTIFICATES, LICENSES, REGISTRATIONS
Valid Driver's License
Current Passport
Preferred Qualifications
Competencies
Problem Solving - Identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, develops alternative solutions, works well in a problem-solving situation, uses reason when dealing with emotional topics.
Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
Oral communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification. Responds well to question. Demonstrates group presentation skills; Participates in meetings. Ability to interface and communicate effectively with customer, regulatory agencies, management, suppliers, subcontractors and employees at all levels of the organization.
Written Communication - Writes clearly and informative; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interest; Able to build moral and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgement; Supports and explains reasoning for decisions; Includes appropriate people in decision making process; Makes timely decisions.
Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence.
Planning/Organizing - Uses time efficiently; Plans for additional resources; Sets goals and objectives.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays or unexpected events.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
Essential Skills / Physical Requirements / Working Conditions
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to sit, stand or walk; use hands to finger, handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; talk, hear and smell. The employee may occasionally lift and/or move up to 45 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
In the performance of this job, the employee is occasionally exposed to vibration, risk of electrical shock, wet and humid conditions, moving mechanical parts, heights, fumes and airborne particles, toxic or caustic chemicals, outside weather conditions, and extreme cold and heat.
EEOC
Nabors is committed to providing equal employment opportunities to all employees and applicants and prohibiting discrimination and harassment of any type without regard to race, religion, age, color, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training. To learn more about our Fair Employment practices, please refer to the Nabors Code of Conduct.
Job: OPERATIONS
Title: Senior Global Quality Assurance/Quality Control Manager
Location: United States Of America-Texas-Magnolia-(Nabors Drilling, USA) Magnolia
Requisition ID: 240000DV