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Insight Global

IT Applications Analyst

Insight Global, Houston, Texas, United States, 77246


Insight Global is seeking an IT Application Analyst to join an IT department focused on Geoscience applications for an oil and gas company in Downtown Houston, Tx. This is a direct hire salaried position, sitting onsite up to 3 days per week. This role will act as a subject matter expert for the geoscience application portfolio. Support applications through issue resolution and provide guidance to users using the helpdesk software to ensure issue cause and resolution are fully documented. Provide testing and coordination of scheduled application maintenance, releases, and major version upgrades following the IT change management policy and process. Collaborate with business users to propose and implement ideas to simplify daily activities by leveraging new or existing technical solutions. Gather and document requirements from business users via interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task, and workflow analysis. Conduct training and develop training content and job aids for employees and staff augmentation team members. Assist in providing reports as necessary to assist business users in answering specific questions. Plan, organize and deliver special projects aimed at improving the company's business activities. Available 24/7 for critical application system related problems that may arise.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .A minimum of 5 years of oil & gas IT applications industry experience required

Experience managing work priorities and project deliverables for implementations, enhancements, problem resolution and upgrades working with many involved parties (business users, department members, software vendors, staff augmentation partners, etc.)

Bachelor's degree in geology, engineering, management information systems or computer science required

Experience in using and managing geoscience focused applications: Aries, Harmony, Entersight, Petra, TKS, EasyCopy, PDL, TGS, Enerdeq and Power BI