RWJBarnabas Health
Principal Trainer I, Onsite, Oceanport, NJ
RWJBarnabas Health, West Orange, New Jersey, us, 07052
Principal Trainer I, Onsite, Oceanport, NJReq #:
0000167490
Category:
Information Systems and IT
Status:
Full-Time
Shift:
Day
Facility:
RWJBarnabas Health Corporate Services
Department:
IT&S Training
Location:
SBC Corporation,95 Old Short Hills Road, West Orange, NJ 07052
Job Overview:The Principal Trainer I is responsible for the development of IT (Information Technology) Application Trainings which includes Epic application-specific trainings, the development of classroom and web-based training content, the build of the training data in the environment and executing the train-the-trainer program for credentialed trainers. As needed, Principal Trainers will deliver in-classroom training. They are self-starters and will work with Application resources and Manager. The Principal Trainer leads coordination of end-user support activities and collaborates with Application Analysts in creating workflows, troubleshooting issues, recommending mitigation plans, and escalating more complex issues.Qualifications:Required:Associate degree with one-year Epic Principal Trainer ExperienceMinimum: one year Epic-EHR experience as a Principal TrainerDemonstrated interest in supporting the development and build of Cadence/PreludeCadence/Prelude Principal Trainer AccreditationPreferred:Operational experience in application area is preferredPreference for knowledge of current workflows and processes within the hospital or ambulatory settingCertifications and Licenses Required:Certification in one application as a Principal Trainer is required.Applicant is expected to maintain certification as current by completing New Version Training (NVT), as applicableEssential Functions:Principal Trainer I is the primary contact for the development of application-specific training, including training materials development and management. In addition to the duties discussed in the Role Description, the Principal Trainer is responsible for the following:1) Workflow Analysis and Curriculum Design and Development:Assisting in the identification of end-users (role and headcount) requiring training on applicable applicationsReviewing Epic s Training Wheels to gain an understanding of the lesson plan matrix development requiredReviewing the E-Learning tools that will be available to end-usersIdentifying gaps in Training content or availability and what is required for RWJBH (RWJBarnabas Health) workflows/functionalityDeveloping training course catalog with descriptions by end-user roleShadowing the roles to be trained if not familiar with departmental role to develop an understanding of end-user job functions/workflows and to create crosswalk documents (illustrating the gap between the current and future states)Developing role specific lesson plans that include workflow driven teaching scenarios and with sample patient data in the training environment to support the scenarioDeveloping and implementing an end-user curriculum, including facilitator s guides, playground practice exercises, participants manuals/workbooks, E-Learning modules, quick start guides, tip sheets and workflow bulletins, F1 functionality (Epic s context-sensitive help function)Designing and developing end-user competency examsDeveloping and participating in curriculum review process that includes build analysts, Operational leaders, SMEs (Subject Matter Experts), Operational leaders and Epic AC/AMsCompleting the Training Environment build create all users, patients, scenarios (orders, schedules, etc.) for each role trainedDeveloping plan to quickly analyze and execute end-user refresher training based upon identified gaps during go-live2) Train the Trainer Program and Management:Assigning CTs to class schedule for Credentialing ProgramParticipating in Teach Backs and Credentialing ProgramDelivering super user training3) Training Execution and End-User Support:Managing and monitoring the execution of end-user trainingo Managing CT class assignments dailyo Delivering end-user training (as needed)Designing and developing the methodology for tracking and reporting end-user training statistics (e.g., attendance, competency, success rate, etc.)In collaboration with Security Analysts and Application Leads, developing process for distribution of Epic User IDs based upon competency exam resultsAt Go-Live, Principal Trainers will be:o Providing one-on-one or remedial training for end-users as neededo Developing just-in-time tip sheetsBeing flexible in terms of work schedule management and accessibility during training delivery and Go-LiveProviding go-live support for users on new applications, including functionalityProviding on-call support for application through go-live and post go-liveOther Duties:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.Additional Information:Benefits and Perks:At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.Paid Time Off (PTO)Medical and Prescription Drug InsuranceDental and Vision InsuranceRetirement PlansShort & Long Term DisabilityLife & Accidental Death InsuranceTuition ReimbursementHealth Care/Dependent Care Flexible Spending AccountsWellness ProgramsVoluntary Benefits (e.g., Pet Insurance)Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!Choosing RWJBarnabas Health!RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.Equal Opportunity EmployerRWJBarnabas Health is an Equal Opportunity Employer
0000167490
Category:
Information Systems and IT
Status:
Full-Time
Shift:
Day
Facility:
RWJBarnabas Health Corporate Services
Department:
IT&S Training
Location:
SBC Corporation,95 Old Short Hills Road, West Orange, NJ 07052
Job Overview:The Principal Trainer I is responsible for the development of IT (Information Technology) Application Trainings which includes Epic application-specific trainings, the development of classroom and web-based training content, the build of the training data in the environment and executing the train-the-trainer program for credentialed trainers. As needed, Principal Trainers will deliver in-classroom training. They are self-starters and will work with Application resources and Manager. The Principal Trainer leads coordination of end-user support activities and collaborates with Application Analysts in creating workflows, troubleshooting issues, recommending mitigation plans, and escalating more complex issues.Qualifications:Required:Associate degree with one-year Epic Principal Trainer ExperienceMinimum: one year Epic-EHR experience as a Principal TrainerDemonstrated interest in supporting the development and build of Cadence/PreludeCadence/Prelude Principal Trainer AccreditationPreferred:Operational experience in application area is preferredPreference for knowledge of current workflows and processes within the hospital or ambulatory settingCertifications and Licenses Required:Certification in one application as a Principal Trainer is required.Applicant is expected to maintain certification as current by completing New Version Training (NVT), as applicableEssential Functions:Principal Trainer I is the primary contact for the development of application-specific training, including training materials development and management. In addition to the duties discussed in the Role Description, the Principal Trainer is responsible for the following:1) Workflow Analysis and Curriculum Design and Development:Assisting in the identification of end-users (role and headcount) requiring training on applicable applicationsReviewing Epic s Training Wheels to gain an understanding of the lesson plan matrix development requiredReviewing the E-Learning tools that will be available to end-usersIdentifying gaps in Training content or availability and what is required for RWJBH (RWJBarnabas Health) workflows/functionalityDeveloping training course catalog with descriptions by end-user roleShadowing the roles to be trained if not familiar with departmental role to develop an understanding of end-user job functions/workflows and to create crosswalk documents (illustrating the gap between the current and future states)Developing role specific lesson plans that include workflow driven teaching scenarios and with sample patient data in the training environment to support the scenarioDeveloping and implementing an end-user curriculum, including facilitator s guides, playground practice exercises, participants manuals/workbooks, E-Learning modules, quick start guides, tip sheets and workflow bulletins, F1 functionality (Epic s context-sensitive help function)Designing and developing end-user competency examsDeveloping and participating in curriculum review process that includes build analysts, Operational leaders, SMEs (Subject Matter Experts), Operational leaders and Epic AC/AMsCompleting the Training Environment build create all users, patients, scenarios (orders, schedules, etc.) for each role trainedDeveloping plan to quickly analyze and execute end-user refresher training based upon identified gaps during go-live2) Train the Trainer Program and Management:Assigning CTs to class schedule for Credentialing ProgramParticipating in Teach Backs and Credentialing ProgramDelivering super user training3) Training Execution and End-User Support:Managing and monitoring the execution of end-user trainingo Managing CT class assignments dailyo Delivering end-user training (as needed)Designing and developing the methodology for tracking and reporting end-user training statistics (e.g., attendance, competency, success rate, etc.)In collaboration with Security Analysts and Application Leads, developing process for distribution of Epic User IDs based upon competency exam resultsAt Go-Live, Principal Trainers will be:o Providing one-on-one or remedial training for end-users as neededo Developing just-in-time tip sheetsBeing flexible in terms of work schedule management and accessibility during training delivery and Go-LiveProviding go-live support for users on new applications, including functionalityProviding on-call support for application through go-live and post go-liveOther Duties:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.Additional Information:Benefits and Perks:At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.Paid Time Off (PTO)Medical and Prescription Drug InsuranceDental and Vision InsuranceRetirement PlansShort & Long Term DisabilityLife & Accidental Death InsuranceTuition ReimbursementHealth Care/Dependent Care Flexible Spending AccountsWellness ProgramsVoluntary Benefits (e.g., Pet Insurance)Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!Choosing RWJBarnabas Health!RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.Equal Opportunity EmployerRWJBarnabas Health is an Equal Opportunity Employer