Strategic Account Manager

Build the future, spark innovation and align your career with purpose. McKinstry is innovating the waste and climate harm out of the built environment and creating lasting impact. Together, we're building a thriving planet. Buildings are a leading contributor to the climate crisis, generating nearly 40% of total global energy-related carbon emissions. We're making a lasting impact on our industry and within our communities by addressing the climate, affordability and equity crises through: renewables and energy services engineering and design construction and facility services To get where we're going, we need big thinkers, problem solvers and collaborative mindsets. Does that sound like you? The Opportunity with McKinstry We are adding a Strategic Account Manager to our growing Service division in Seattle, Washington. In this role, you will lead client growth, retention and renewal through delivery of quality, value, relationship building/maintenance and delivering upon client's business objectives. Additionally, some responsibilities you will have include: Manage, implement and deliver per the agreed upon growth KPI's. Act as an escalation point for resolving complex customer requirements for assigned accounts. Responsible for the overall financial performance of account. Responsible for all client communications, conflict resolution and compliance on client deliverables. Lead client growth by identifying and pursuing expansion opportunities for new and existing clients while collaborating with other divisions. Renew and expand services within assigned client base. Identify and acquire new strategic accounts to meet annual sales goals Assists Operations Manager in identifying and implementing tactics to attain team's and customer's goals. Assist in, or lead, the design, sale and execution of Service Projects What You Need to Succeed at McKinstry Intermediate working knowledge of Microsoft Word, Excel, Outlook and Project required; working knowledge of SharePoint preferred, knowledge of CRM a plus. Bachelor's degree in business, engineering, construction, management, business administration or related field required. This knowledge may be gained through 4 years applicable work experience in construction or facilities management companies. Minimum five (5) years customer account management experience. Demonstrated ability to work with complex, major accounts, with a proven track record of significant revenue growth, and overall account retention. PeopleFirst Benefits When it comes to the basics, we have you covered: Competitive pay 401(k) with employer match and profit-sharing plan Paid time off and holidays Comprehensive medical, prescription, dental, and vision with low or zero deductible options and low out of pocket maximums People come first at McKinstry, and we go beyond the basic benefits with: Family formation benefits, including adoption and IVF assistance Up to 16 weeks paid parental leave Transgender inclusive benefits Commuter benefits Pet insurance "Building Good" paid community service time Learning and advancement opportunities via McKinstry University McKinstry Moves onsite gyms or reimbursement for remote workers See benefit plan documents for complete details. If you're driven by our vision to build a thriving planet together, McKinstry is the place to build your career. The pay range for this position is $84,240- $145,200 per year; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Base pay information is based on market location. A bonus may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. The McKinstry group of companies are equal opportunit