Health Care Service Corporation
Sr Director, Facilities Operations, Property Management & Sustainability
Health Care Service Corporation, Chicago, Illinois, United States, 60290
At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.
Join HCSC and be part of a purpose-driven company that will invest in your professional development.Job Summary
BASIC FUNCTION:This position is responsible for directing and managing enterprise-wide facilities operations, property management and sustainability functions.
Facilities Operations:
• Directs, develops and manages all property and facilities management personnel in IL, NM, TX, OKL and MT.
• Directs and manages the real estate assets, buildings and facilities requirements, as well as day-to-day customer service necessities for all of our business purposes and employees of our corporation.
• Directs and manages effective and service-oriented customer response systems.
• Directs, reviews, and approves service contracts and consultant agreements, ensures certificates of insurance for all vendors are correct and up to date.
• Directs the optimization and utilization of available funds to maintain facilities in peak condition by directing, controlling, and monitoring expenses against budgets, as well as developing capital replacement plans and cost control guidelines.
• Instills and fosters a pro-active customer service orientation in all direct reports by overseeing timely management of moves, adds, and changes to occupancy, promoting innovation solutions to facilities requirements, promoting timely communication to routine, as well as unusual developments within, as well as outside the corporation.
• Extracts and monitors the best service possible from service vendors.
• Coordinates activities with: Design and Construction, Facilities Planning, Information Technology Group, Safety and Security management, Loss Control and Insurance management, Tax and Finance management.
• Develops, plans and implements annual budgets in concert with Corporate, Divisional and Departmental objectives.
• Respond to all facilities related emergencies and manage control of the situation.
• Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies.
• Maintain complete confidentiality of company business.
• Maintain communication with management regarding developments within areas of assigned responsibilities and perform special projects as required or requested
Property Management:
• Ensures preparation and management of operating and capital expenditure budgets for property management function of 300 East Randolph and all other tenant managed properties in HCSC portfolio.
• Confirms and ensures banking services for financial transactions are managed properly.
• Directs and ensures tenant management of rent collections, chargebacks and reconciliations for property management activities is performed to company standards.
• Directs and manages contracting services, transaction processing and supplier management is executed according to company guidelines and ensures certificates of insurance are correct and up to date.
• Ensures 300 East Randolph common areas and shared amenity preventative maintenance and project management are appropriately managed.
• Directs and manages relations and customer service for commercial and retail tenants.
• Manager and administer tenant work orders, visitor registration and building website which coincides with CRE standards.
Sustainability:
• Oversees the development and implementation of an enterprise-wide sustainability strategy.
• Oversee the development of a sustainability roadmap
• Directs, develops, and manages energy efficiency and renewable energy opportunities.
JOB REQUIREMENTS:
• Bachelor's degree in business, Finance, Engineering or Architecture.
• 12 years minimum experience in one or more of the following areas: Facilities Management, Asset Management, and/or Property Management.
• 5 years of management experience
• Knowledge in the areas of human resource management, contracts, project management, budgeting and cost management, construction management, engineering, sustainability, bidding, security and safety systems and practices, and financial and project analysis.
• Excellent verbal and written communication skills.
• Real Estate transaction, Design and Construction experience a plus.
• Continuous improvement experience knowledge (i.e. Six Sigma, LEAN, 5S, Visual Management)
• Very good computer skills with PC proficiency to include MS Office (Word, Excel, Outlook and PowerPoint).
#LI-TR1
INJLF
Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!
HCSC Employment Statement:
We are an Equal Opportunity Employment / Affirmative Action employer dedicated to providing an inclusive workplace where the unique differences of our employees are welcomed, respected, and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
Base Pay Range$140,300.00 - $260,600.00
Join HCSC and be part of a purpose-driven company that will invest in your professional development.Job Summary
BASIC FUNCTION:This position is responsible for directing and managing enterprise-wide facilities operations, property management and sustainability functions.
Facilities Operations:
• Directs, develops and manages all property and facilities management personnel in IL, NM, TX, OKL and MT.
• Directs and manages the real estate assets, buildings and facilities requirements, as well as day-to-day customer service necessities for all of our business purposes and employees of our corporation.
• Directs and manages effective and service-oriented customer response systems.
• Directs, reviews, and approves service contracts and consultant agreements, ensures certificates of insurance for all vendors are correct and up to date.
• Directs the optimization and utilization of available funds to maintain facilities in peak condition by directing, controlling, and monitoring expenses against budgets, as well as developing capital replacement plans and cost control guidelines.
• Instills and fosters a pro-active customer service orientation in all direct reports by overseeing timely management of moves, adds, and changes to occupancy, promoting innovation solutions to facilities requirements, promoting timely communication to routine, as well as unusual developments within, as well as outside the corporation.
• Extracts and monitors the best service possible from service vendors.
• Coordinates activities with: Design and Construction, Facilities Planning, Information Technology Group, Safety and Security management, Loss Control and Insurance management, Tax and Finance management.
• Develops, plans and implements annual budgets in concert with Corporate, Divisional and Departmental objectives.
• Respond to all facilities related emergencies and manage control of the situation.
• Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies.
• Maintain complete confidentiality of company business.
• Maintain communication with management regarding developments within areas of assigned responsibilities and perform special projects as required or requested
Property Management:
• Ensures preparation and management of operating and capital expenditure budgets for property management function of 300 East Randolph and all other tenant managed properties in HCSC portfolio.
• Confirms and ensures banking services for financial transactions are managed properly.
• Directs and ensures tenant management of rent collections, chargebacks and reconciliations for property management activities is performed to company standards.
• Directs and manages contracting services, transaction processing and supplier management is executed according to company guidelines and ensures certificates of insurance are correct and up to date.
• Ensures 300 East Randolph common areas and shared amenity preventative maintenance and project management are appropriately managed.
• Directs and manages relations and customer service for commercial and retail tenants.
• Manager and administer tenant work orders, visitor registration and building website which coincides with CRE standards.
Sustainability:
• Oversees the development and implementation of an enterprise-wide sustainability strategy.
• Oversee the development of a sustainability roadmap
• Directs, develops, and manages energy efficiency and renewable energy opportunities.
JOB REQUIREMENTS:
• Bachelor's degree in business, Finance, Engineering or Architecture.
• 12 years minimum experience in one or more of the following areas: Facilities Management, Asset Management, and/or Property Management.
• 5 years of management experience
• Knowledge in the areas of human resource management, contracts, project management, budgeting and cost management, construction management, engineering, sustainability, bidding, security and safety systems and practices, and financial and project analysis.
• Excellent verbal and written communication skills.
• Real Estate transaction, Design and Construction experience a plus.
• Continuous improvement experience knowledge (i.e. Six Sigma, LEAN, 5S, Visual Management)
• Very good computer skills with PC proficiency to include MS Office (Word, Excel, Outlook and PowerPoint).
#LI-TR1
INJLF
Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!
HCSC Employment Statement:
We are an Equal Opportunity Employment / Affirmative Action employer dedicated to providing an inclusive workplace where the unique differences of our employees are welcomed, respected, and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
Base Pay Range$140,300.00 - $260,600.00