Jobot
Help Desk Support Specialist
Jobot, Fishers, Indiana, us, 46085
Onsite - Help Desk Support Specialist for Established and Growing Organization (Moving to Fishers!!)This Jobot Job is hosted by: Lisa MaloneyAre you a fit? Easy Apply now by clicking the "Apply" button
and sending us your resume.Salary: $55,000 - $60,000 per yearA bit about us:We are an established leading supplier and producer of ready to mix concrete and asphalts and our construction divisions specialize in site development, highway, and civil construction.
We largely operate in the Midwest and Southern US states, and focus on delivering high quality solutions to our customers across residential, commercial, and government projects.Why join us?We offer the following benefits: Competitive base salary and discretionary bonuses
Comprehensive benefits package - medical/dental/vision/short & long term disability/life insurance
15+ days of PTO
+ holidays
401k + match
Profit sharing eligible
A collaborative work environment that fosters learning and growth
Flexible first shift working hours
Team building opportunities quarterlyJob DetailsWe are seeking a highly motivated and skilled Help Desk Support Specialist to join our team. The ideal candidate will have a strong background in Help Desk support, Windows 10, Google Suite, and ticket resolution. This is a permanent position that offers competitive compensation and benefits.Responsibilities: Provide technical support to end-users via phone, email, and in-person Troubleshoot and resolve hardware and software issues Manage and resolve help desk tickets in a timely manner Collaborate with other IT team members to resolve complex issues Maintain and update documentation for IT processes and procedures Assist with the deployment and maintenance of hardware and software Provide training and support to end-users on various applications and systemsQualifications: 2+ years of experience in Help Desk or technical support Experience with a ticketing platform and Google Workspaces/Google Suite Strong problem-solving and analytical skills Excellent communication and customer service skills Ability to work independently and as part of a team Knowledge of Windows and Mac operating systems Familiarity with Windows OS, Active Directory, Office 365, and other IT systems Ability to prioritize and manage multiple tasks in a fast-paced environmentIf you are a self-starter who enjoys working in a dynamic environment and has a passion for technology, we encourage you to apply for this exciting opportunity. We are committed to providing our employees with a supportive and collaborative work environment, as well as opportunities for growth and development.Interested in hearing more? Easy Apply now by clicking the "Apply" button.
We largely operate in the Midwest and Southern US states, and focus on delivering high quality solutions to our customers across residential, commercial, and government projects.Why join us?We offer the following benefits: Competitive base salary and discretionary bonuses
Comprehensive benefits package - medical/dental/vision/short & long term disability/life insurance
15+ days of PTO
+ holidays
401k + match
Profit sharing eligible
A collaborative work environment that fosters learning and growth
Flexible first shift working hours
Team building opportunities quarterlyJob DetailsWe are seeking a highly motivated and skilled Help Desk Support Specialist to join our team. The ideal candidate will have a strong background in Help Desk support, Windows 10, Google Suite, and ticket resolution. This is a permanent position that offers competitive compensation and benefits.Responsibilities: Provide technical support to end-users via phone, email, and in-person Troubleshoot and resolve hardware and software issues Manage and resolve help desk tickets in a timely manner Collaborate with other IT team members to resolve complex issues Maintain and update documentation for IT processes and procedures Assist with the deployment and maintenance of hardware and software Provide training and support to end-users on various applications and systemsQualifications: 2+ years of experience in Help Desk or technical support Experience with a ticketing platform and Google Workspaces/Google Suite Strong problem-solving and analytical skills Excellent communication and customer service skills Ability to work independently and as part of a team Knowledge of Windows and Mac operating systems Familiarity with Windows OS, Active Directory, Office 365, and other IT systems Ability to prioritize and manage multiple tasks in a fast-paced environmentIf you are a self-starter who enjoys working in a dynamic environment and has a passion for technology, we encourage you to apply for this exciting opportunity. We are committed to providing our employees with a supportive and collaborative work environment, as well as opportunities for growth and development.Interested in hearing more? Easy Apply now by clicking the "Apply" button.