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Austin Peay State University

Administrative Assistant 3, Housing/Residence Life & Dining Services

Austin Peay State University, Clarksville, Tennessee, United States, 37040


Posting Details

Position Information

Posting Number20121627Staff

Working TitleAdministrative Assistant 3, Housing/Residence Life & Dining Services

Pay RateSalary is competitive and commensurate with education and experience.

Employment CategoryClerical/Support

Regular/TemporaryRegular

If temporary, list duration

Type of AppointmentFiscal

Contract Period12 month

Position Summary Information

Position Summary

This position will work under general supervision of the Executive Director of Housing. Will be responsible for greeting and answering questions from students/staff/faculty/visitors and providing customer service to the Offices of Housing & Residence Life and Dining Services and Community Engagement and Sustainability.

Austin Peay State University is a four-year public, doctoral-level university, with six colleges and four Chairs of Excellence. The University has an enrollment of over 9,000 students and is located in Clarksville, Tennessee, a community of an estimated 166,000 people located approximately 40 miles northwest of Nashville, TN.

Primary Duties and ResponsibilitiesGreet visitors and provide general information.Serve as office receptionist.Answer telephones, refer calls, take messages and make appointments for staff.Sort and distribute incoming/outgoing mail.File office documents/records as needed.Process all paperwork/purchase orders related to housing projects/furniture orders etc.Complete procurement forms at end of projects/process invoices/receive per procurement guidelines.Maintain rosters for Faculty/Staff housing.Check out loaner keys to students, following safety and security rules.Implement security measures to include accurate record of keys issued/returned for residents and/or staff.Submit and monitor housing work orders. Prioritize all student work orders, input data and file all reports.Submit and monitor maintenance for campus laundry service.Schedule meetings for Housing & Residence Life staff and process correspondence concerning the meeting schedules as directed.Schedule meeting rooms under the jurisdiction of Housing & Residence Life Office.Assist Housing & Residence Life staff with preparation of routine correspondence, work orders and other printed materials.Type correspondence, forms, documents and other printed materials upon request.Initiate mailings for all outside correspondence (applications, marketing, general information).Assist with special projects as needed pertaining to Housing & Residence Life, Dining Services, and Community Engagement and Sustainability Offices, such as master plans, project updates, retention reports or other.Initiate, plan and prepare for publication any departmental marketing correspondence.Order, process and monitor supplies, equipment and furniture.Perform other job-related duties as assigned.C haracteristics of a successful candidate:

Integrity, kindness, creativity, and decisiveness.Motivation to create a caring and safe student experience.Ability to serve with agility; important to lead, listen, and serve with empathy.A commitment to practicing open communication and inspiring trust.Desire to collaborate with colleagues.Demonstrated sincere enjoyment from working with students.Knowledge, Skills, and Abilities

Ability to administer multiple deadlines and tasks.Ability to efficiently operate a personal computer and associated software (Outlook, Word, Excel, etc.) as well as Ellucian Banner.Ability to communicate effectively and appropriately.Ability to maintain confidentiality of records and information.Ability to interact in an effective and appropriate manner with diverse populations, the University community and the public.Ability to detect and correct grammatical and spelling errors in written correspondence.Ability to maintain files accurately, in paper and in software programs.Ability to handle multiple tasks simultaneously.Ability to effectively supervise personnel and complete all associated personnel actions in a timely and accurate manner.Ability to project a positive, customer-service attitude.Ability to communicate effectively to include proper telephone skills.Ability to make accurate mathematical computations.Ability to work successfully in a high profile, high traffic office where many different programs and projects are in process simultaneously.Physical Requirements

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objectsRequired Minimum Qualifications

High School diploma, and a minimum of two (2) years of related experience as a full-time professional or project coordinator.Knowledge of best practices with providing administrative support, leading special projects and event coordination.Efficiency with Microsoft Office Suite such as Outlook, Word, PowerPoint, and Excel.Skills that exemplify collaboration, communication, action and advocacy.Advanced oral and written communication skills.Demonstrated ability to analyze and assess data.Must have good organizational skills.Preferred Skills and Qualifications :

Bachelors Degree and a minimum of two (2) years' experience in an office setting.Experience using StarRez Housing Management System.Experience using One Card software and all applications.

Posting Detail Information

Open Date11/05/2024

Close Date

Open Until FilledYes

Special Instructions to Applicants