D365 F&O MPOS Consultant

Experience :. 8+ years of experience in leading and managing Microsoft Dynamics 365 Commerce / Retail support project Experience of D365 Commerce / AX 20212 Retail implementations and support Experience of rollouts, deployments, upgrade Experience of code / fix push to EMPOS Experience of setting up new stores, store migrations Experience of SLA based support Experience of configuration and troubleshooting of POS setup that includes printers, customer display, scanners, hardware station, MPOS Experience of working on incident management tools like ServiceNow Good exposure to Finance & SCM domains and industry knowledge Flexible with work hours Ability to manage requirements/scope and risks appropriately Ability to identify risks, issues, find solution and plan/manage them Good at client interactions, able to set & manage stakeholder expectation Good presentation and communication skills Good experience of working in multi-vendor environment Should be okay with Onsite-Offshore Global Delivery Model Travel as needed Roles and Responsibilities

D365 HQ Enhancements (Code Fixes, Configuration) and testing in multiple environments and performing regression testing MPOS, HQ and CSU deployment for changes, fixes and upgrades MPOS (frontend) support MPOS API Interfaces support MPOS Customizations and extensions support and future enhancements D365 HQ Interface support to with Client's Revenue Accounting systems MPOS upgrades, enhancements (configuration, code fixes) and mass deployment across store network Configuration and troubleshooting of POS setup that includes printers, customer display, scanners, hardware station, MPOS Testing and Release management Perform root cause analysis for issues Creating or updating Technical design documents Good at client interactions, able to set and manage stakeholder expectation Ability to manage requirements or scope and risks appropriately Ability to identify risks, issues, find solution and plan or manage them Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.