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ROI Healthcare Solutions, LLC

Infor Sr. Technical Consultant

ROI Healthcare Solutions, LLC, Yuma, Arizona, United States, 85365


ERP Senior Consultant - Infor Tech Lead

Job SummaryROI is a team of experienced professionals dedicated to helping our customers effectively integrate technology, people, and processes to achieve optimal adoption, utilization, and business performance. Together, we help our Infor customers connect and improve business functions in the areas of finance, supply chain management, talent management, and business intelligence.

The Senior Technical Consultant provides strategic advice to companies to solve problems, create value, improve growth, and maximize business efficiency and profitability through the configuration and use of technology tools. They act as a partner with the customer's project team to leverage the Infor solutions providing guidance and knowledge to the team. Your role as a Senior Technical Consultant will be to collaborate with clients, advising them how to use information technology to meet their business objectives. You'll work to improve the structure and efficiency of technology solutions in various organizations.

Responsibilities

Work collaboratively to capture design and document requirements, test functional and/or technical configurations and development in support of project objectivesProvide guidance and insight in the analysis of customer business requirements mentoring less experienced consultantsParticipate and assist in conducting design workshops and lead presentations to facilitate continuous improvement effortsParticipate and/or conduct workshops to provide knowledge transfer and/or training to customer resourcesParticipate and assist in facilitating system testing, integration testing and resolve errorsParticipate in and/or conduct interviews to gather, analyze and document information and business requirementsUnderstand latest industry trends and correlates them to existing service offeringsIdentify potential business opportunities and notify Project Management or Director of Business DevelopmentContribute to proposals, presentations, and other business development activities as a subject matter expertUnderstand and adhere to established project management policies and procedures utilizing established project standardsIdentify potential risks, issues and concerns or conflicts in a timely manner and present to project leadershipIdentify items that may exceed defined project scope and present to project leadershipDemonstrate a strong work ethic and ownership of work products and work in a fast-paced, team environmentAdhere to and support ROI core values

Basic ROI Performance Criteria

Ensures all project documentation is updated utilizing defined ROI templates and stored in the appropriate location within 2 business days of creation to support a seamless project auditProvides weekly status report to the Project Manager for each billable client by 3:00 PM EST on Friday of each weekAdheres to time requirements by submitting weekly time records by 5:00 PM EST Saturday for the week work was performedUtilizes remote work collaboration tools (Teams, etc.) for communication with other team members and clients, being logged in and available from 8:00 AM to 5:00 PM in your respective time zone, or the time zone of your assigned clientDemonstrates a strong work ethic and ownership of work products and work in a fast-paced, team environmentMaintains regular, consistent attendance and open communication with Project Managers, Directors, and team membersCompletes all annual education/competency requirements; demonstrates ROI core values, adheres to policies and proceduresTarget being 85 percent billable; available to travel 5-10 percent of the time

Requirements

Bachelor's Degree (or equivalent)Minimum 3 years ERP-based consulting or equivalent work experience desired and relevant Infor product certification(s)Previous Infor CloudSuite implementation experienceKnowledge and/or experience with one or more of the following: IPAs, Configuration Console, Payroll, and/or MigrationsKnowledge and/or experience with Infor Business Intelligence, Healthcare Analytics, or other relevant BI toolsExperience with Word, Excel, PowerPoint, and OutlookInitiative to gain knowledge of current solutions and/or technologies to maintain and advance your expertiseWillingness to participate in presentations and learning opportunities with both functional and technical teamsAbility to work to ensure customer satisfaction through quality and consistent execution of the ROI methodology

Reporting Structure

Reports to the Director, ERP Technology

Location:

Relocation not requiredDuration:

Full time employmentBenefits:

At ROI, we offer competitive benefits including Health, Dental, Vision, 401k, technology and continuing education stipends, a flexible time off policy, and a great culture/ working environment.

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