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Compass Group, North America

ASSISTANT DIRECTOR OF OPERATIONS, CONCESSIONS - NATIONALS PARK

Compass Group, North America, Washington, District of Columbia, us, 20022


Levy Sector

Position Title: ASSISTANT DIRECTOR OF OPERATIONS, CONCESSIONS - NATIONALS PARK

Pay Range: [[cust StartingPayRate]] to [[cust MaxPayRate]]

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Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/

Job Summary

As the Assistant Director of Operations, you will be responsible for assisting the Director of Operations in achieving annual sales and profits in overall operation, while exceeding guests’ expectations through strong leadership and management skills and by living "The Levy Difference."

Detailed Responsibilities

Holds team accountable to steps of service to deliver great guest service

Ensures show quality standards are maintained at all times

Builds and maintains strong relationships with clients, guests, subcontractors, not-for-profits and Levy team members

Regularly obtains feedback from clients and guests to improve operations

Supports and communicates Company initiatives

Respond and assist in any departmental guest service issues

Executes all menus, promotions and programs as outlined by the Director of Operations in accordance with Levy standards

Acts as a liaison with the team, including partner’s operational team, Levy team and other areas as needed, to ensure efficient operational performance

Ensures that daily walkthroughs are being conducted in both FOH and BOH for every event

Thoroughly and accurately uses applicable Levy systems (Purchasing Systems, Point-of-sale, WFM and more)

Ensures that all security, safety and sanitation standards are achieved

Achieves daily sales and assigned cost goals

Achieves assigned budget goals

Employs good safety and sanitation practices

Follows and enforces responsible alcohol service policies

Executes required daily reporting in a timely manner

Ensures required department reports are completed and information is compiled at month-end closing

Ensures team members adhere to Levy guidelines as stated in the team member training manual and employee handbook

Forecasts and adequately schedules team members to meet operational needs and desired targets

Uses all performance management tools to provide guidance and feedback to team members

Promotes a cooperative work climate, maximizing productivity and morale

Conducts regularly scheduled meetings to ensure lines of communication are open between management and team members

Interviews, hires, trains and develops team members according to Levy guidelines

Mentors department managers to develop their skills and leadership abilities

Other duties, as assigned

Job Requirements

Previous leadership experience in Hospitality or Retail

Bachelor’s Degree in Hospitality Management is preferred

High level of computer literacy

Understanding of financial concepts

Passion for hospitality, food, and retail

Excellent interpersonal and stakeholder management skills

Apply to Levy today!

Levy is a member of Compass Group USA

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits.

Instapay (early access to your wages) and high interest savings both through the EVEN app

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf) for paid time off benefits information.