Compass Group
ASSISTANT DIRECTOR OF OPERATIONS, CONCESSIONS - NATIONALS PARK
Compass Group, Washington, District of Columbia, us, 20022
Position Title:
ASSISTANT DIRECTOR OF OPERATIONS, CONCESSIONS - NATIONALS PARKPay Range : [[cust_StartingPayRate to [[cust_MaxPayRateJob SummaryAs the Assistant Director of Operations, you will be responsible for assisting the Director of Operations in achieving annual sales and profits in overall operation, while exceeding guests' expectations through strong leadership and management skills and by living "The Levy Difference."Detailed Responsibilities
Holds team accountable to steps of service to deliver great guest serviceEnsures show quality standards are maintained at all timesBuilds and maintains strong relationships with clients, guests, subcontractors, not-for-profits and Levy team membersRegularly obtains feedback from clients and guests to improve operationsSupports and communicates Company initiativesRespond and assist in any departmental guest service issuesExecutes all menus, promotions and programs as outlined by the Director of Operations in accordance with Levy standardsActs as a liaison with the team, including partner's operational team, Levy team and other areas as needed, to ensure efficient operational performanceEnsures that daily walkthroughs are being conducted in both FOH and BOH for every eventThoroughly and accurately uses applicable Levy systems (Purchasing Systems, Point-of-sale, WFM and more)Ensures that all security, safety and sanitation standards are achievedAchieves daily sales and assigned cost goalsAchieves assigned budget goalsEmploys good safety and sanitation practicesFollows and enforces responsible alcohol service policiesExecutes required daily reporting in a timely mannerEnsures required department reports are completed and information is compiled at month-end closingEnsures team members adhere to Levy guidelines as stated in the team member training manual and employee handbookForecasts and adequately schedules team members to meet operational needs and desired targetsUses all performance management tools to provide guidance and feedback to team membersPromotes a cooperative work climate, maximizing productivity and moraleConducts regularly scheduled meetings to ensure lines of communication are open between management and team membersInterviews, hires, trains and develops team members according to Levy guidelinesMentors department managers to develop their skills and leadership abilitiesOther duties, as assignedJob Requirements
Previous leadership experience in Hospitality or RetailBachelor's Degree in Hospitality Management is preferredHigh level of computer literacyUnderstanding of financial conceptsPassion for hospitality, food, and retailExcellent interpersonal and stakeholder management skillsApply to Levy today!Levy is a member of Compass Group USACompass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Associates of Levy are offered many fantastic benefits.Instapay (early access to your wages) and high interest savings both through the EVEN appAssociate Shopping ProgramHealth and Wellness ProgramDiscount MarketplaceEmployee Assistance Program
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ASSISTANT DIRECTOR OF OPERATIONS, CONCESSIONS - NATIONALS PARKPay Range : [[cust_StartingPayRate to [[cust_MaxPayRateJob SummaryAs the Assistant Director of Operations, you will be responsible for assisting the Director of Operations in achieving annual sales and profits in overall operation, while exceeding guests' expectations through strong leadership and management skills and by living "The Levy Difference."Detailed Responsibilities
Holds team accountable to steps of service to deliver great guest serviceEnsures show quality standards are maintained at all timesBuilds and maintains strong relationships with clients, guests, subcontractors, not-for-profits and Levy team membersRegularly obtains feedback from clients and guests to improve operationsSupports and communicates Company initiativesRespond and assist in any departmental guest service issuesExecutes all menus, promotions and programs as outlined by the Director of Operations in accordance with Levy standardsActs as a liaison with the team, including partner's operational team, Levy team and other areas as needed, to ensure efficient operational performanceEnsures that daily walkthroughs are being conducted in both FOH and BOH for every eventThoroughly and accurately uses applicable Levy systems (Purchasing Systems, Point-of-sale, WFM and more)Ensures that all security, safety and sanitation standards are achievedAchieves daily sales and assigned cost goalsAchieves assigned budget goalsEmploys good safety and sanitation practicesFollows and enforces responsible alcohol service policiesExecutes required daily reporting in a timely mannerEnsures required department reports are completed and information is compiled at month-end closingEnsures team members adhere to Levy guidelines as stated in the team member training manual and employee handbookForecasts and adequately schedules team members to meet operational needs and desired targetsUses all performance management tools to provide guidance and feedback to team membersPromotes a cooperative work climate, maximizing productivity and moraleConducts regularly scheduled meetings to ensure lines of communication are open between management and team membersInterviews, hires, trains and develops team members according to Levy guidelinesMentors department managers to develop their skills and leadership abilitiesOther duties, as assignedJob Requirements
Previous leadership experience in Hospitality or RetailBachelor's Degree in Hospitality Management is preferredHigh level of computer literacyUnderstanding of financial conceptsPassion for hospitality, food, and retailExcellent interpersonal and stakeholder management skillsApply to Levy today!Levy is a member of Compass Group USACompass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Associates of Levy are offered many fantastic benefits.Instapay (early access to your wages) and high interest savings both through the EVEN appAssociate Shopping ProgramHealth and Wellness ProgramDiscount MarketplaceEmployee Assistance Program
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