CAI
Administrative Assistant
CAI, Indianapolis, Indiana, us, 46262
Job ID Number
R4151
Employment Type
Full time
Worksite Flexibility
Onsite
Job Summary
We are looking for a motivated Administrative Assistant ready to take us to the next level! If you have strong communication and organizational skills, and are looking for your next career move, apply now.
Job Description
We are looking for an Administrative Assistant to be responsible for office operations and upkeep, mail distribution, requisition of supplies as well as additional clerical duties. This position will be a full-time contract and onsite.
What You’ll Do
Answer all 800 calls in a timely manner and record on Client Contact forms
Forward 800 calls to available volunteer counselors or provide counseling assistance when volunteers are not available
Take calls from counselors regarding availability and/or supplies
Complete daily data entry, including Client Contacts
Prepare labels and mailings for information packets, assemble packets of information, and make copies of SHIP information as needed
Inform the Office Manager when supplies of materials are low
Organize and put away all deliveries in an orderly manner
Maintain a clean and orderly work area, recycling unwanted paper and boxes
Take voice mail messages for all packet requests twice a day (morning and afternoon at minimum)
Forward call back messages to Volunteer Supervisors at the end of the day
Assemble new counselor training materials and other training materials requested by Trainers
Prepare presentation materials and supplies as requested by Volunteer Supervisors, Counselors, or SHIP Local Sites
Perform other duties as assigned by the Office Manager, including special mailings/emails, 800 message recordings, updating lists, etc.
What You'll Need
Required:
Ability to perform standardized tasks and effectively communicate on the telephone consistent with agency policies and laws
Provide accurate and correct information to callers and complete tasks in a timely manner
Maintain accurate records, files, forms, reports, and technical information
Strong organizational skills and attention to detail
Preferred:
Experience in a clerical or administrative assistant role
Familiarity with Medicare information and related services
Physical Demands
Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
#dnp
Reasonable Accommodation Statement
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.
Equal Employment Opportunity Policy Statement
It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.
R4151
Employment Type
Full time
Worksite Flexibility
Onsite
Job Summary
We are looking for a motivated Administrative Assistant ready to take us to the next level! If you have strong communication and organizational skills, and are looking for your next career move, apply now.
Job Description
We are looking for an Administrative Assistant to be responsible for office operations and upkeep, mail distribution, requisition of supplies as well as additional clerical duties. This position will be a full-time contract and onsite.
What You’ll Do
Answer all 800 calls in a timely manner and record on Client Contact forms
Forward 800 calls to available volunteer counselors or provide counseling assistance when volunteers are not available
Take calls from counselors regarding availability and/or supplies
Complete daily data entry, including Client Contacts
Prepare labels and mailings for information packets, assemble packets of information, and make copies of SHIP information as needed
Inform the Office Manager when supplies of materials are low
Organize and put away all deliveries in an orderly manner
Maintain a clean and orderly work area, recycling unwanted paper and boxes
Take voice mail messages for all packet requests twice a day (morning and afternoon at minimum)
Forward call back messages to Volunteer Supervisors at the end of the day
Assemble new counselor training materials and other training materials requested by Trainers
Prepare presentation materials and supplies as requested by Volunteer Supervisors, Counselors, or SHIP Local Sites
Perform other duties as assigned by the Office Manager, including special mailings/emails, 800 message recordings, updating lists, etc.
What You'll Need
Required:
Ability to perform standardized tasks and effectively communicate on the telephone consistent with agency policies and laws
Provide accurate and correct information to callers and complete tasks in a timely manner
Maintain accurate records, files, forms, reports, and technical information
Strong organizational skills and attention to detail
Preferred:
Experience in a clerical or administrative assistant role
Familiarity with Medicare information and related services
Physical Demands
Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
#dnp
Reasonable Accommodation Statement
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.
Equal Employment Opportunity Policy Statement
It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.