Desktop Support Technician

Blue Chip Talent is currently looking for a Desktop Support Technician to work onsite in Palo Alto CA. We are looking for someone with 4+ years of experience providing support via hands-on and remote access. Candidates will be supporting Windows 10/11 environments, some MAC, Office 365, VPN issues as well as some networking issues. Candidates should be strong in supporting and troubleshooting a Windows environment and have strong experience with Active Directory.No 3rd Party Vendors are allowed for this role and No C2C is allowed. All candidates must be on our w2 with no restrictions.3rd party vendors - please do not call or email me asking if you can share your candidates for this role. I cannot use 3rd party vendors and there are no exceptions.Skills:Experience with deploying, updating, optimizing, and troubleshooting Windows-based and Mac-based workstations in a corporate environment leveraging ConfigMgr, Microsoft Intune, Jamf (Casper), and other system management toolsExperience with Wired/Wireless networks, VPN, Collaboration tools (Chat and Video Conferencing), A/V devices, and conference room systems.Support Experience with Office365, all major browsers, 3rd party popular applications, encryption software, anti-virus solutions, Virtual Desktop Infrastructure (VDIs), DNS, DHCP, Active Directory, file and printing services, and shared drivesFamiliarity with the standard helpdesk ticketing tools (ServiceNow, Jira)Tech Savvy - Ability and passion for learning new technology and toolsPassion for Customer SupportA drive to help end-users get what they need to do their jobs the best they can.A sense of satisfaction from assisting end-users in getting what they need on