TravelPerk
Group & Events Sales Manager
TravelPerk, Boston, Massachusetts, us, 02298
About Us
We're TravelPerk, a hyper-growth SaaS platform offering companies a one-stop-shop for booking, managing and reporting business travel.
We've revolutionized the business travel market by offering an unrivaled selection of travel options, a powerful booking and management platform, and 24/7 customer support. It's why we've become the leading all-in-one travel management solution.
Founded in 2015 and headquartered in Barcelona, we've grown to over 1200 people in 9 offices across Europe and North America. In 2022 we became a 'unicorn' and in 2024 we raised
$104 million
in additional investment, with a total valuation of $1.4 billion.
We've been winning awards too. Since 2023, we've been voted one of the best places to work, one of thefastest-growing apps and tech companies ,
and a leading pioneer of business travel.
These are just some of the reasons why global brands like Wise, Red Bull, GetYourGuide, and Aesop trust us to supercharge their corporate travel.
The Role
Our dedicated in-house MICE (meetings, incentives, conferences, and events team) team works closely with our customers so their group travel and event needs go off without a hitch by ensuring necessary airfare and hotels are booked to meet each customer's unique needs. They also negotiate and secure the best rates to save customers time and money.
We're hiring a US-based Group & Events Sales Manager to serve as primary support for our global customer base, with a focus on our North American customers. You'll be responsible for working with customers on small to medium size group and MICE requests, while also partnering with Sales and Account Management to highlight the value of the MICE team to customers and sell the add-on service.
We are looking for people with an interest in travel but more importantly committed to providing a 7 star customer experience to our amazing customers. We want to grow our current MICE team with brilliant people who are passionate about working in a collaborative environment and who want to make a difference.
What will you be doing?Putting together RPF's for a global portfolio of customers and managing the process from proposal to negotiation terms including site inspections (as relevant and appropriate)Working closely with the wider sales organization at TravelPerk to increase client awareness of our new MICE offering by joining discovery calls and aiming to increase the volume of opportunities generated, especially with the AM teams.Coordinating operational process with the cross-collaboration of the wider TravelPerk teams as appropriate and based on customer's requirements, overseeing set-up of arrangements.Dealing with phone calls and email requests/queries from existing and potential new customers in a timely mannerProviding all TravelPerk customers with suitable options and recommendations of the best way to meet their event or group accommodation requirementsProactively maintaining relationships with TravelPerk customers at all times and uncovering future opportunitiesProblem-solving and anticipating customers needs in order to provide the appropriate customer service throughout the entire processProcessing responses to clients in a timely manner and within the agreed MICE service level agreementsActing in accordance with all Company Quality Standard and ProceduresActively getting involved in the process operated by the company and making suggestions on possible improvementsBeing part of the global MICE team and actively help and assist colleagues as neededMaximizing on every opportunity generating additional revenue streams for North America and across all other regions to support achieving overall revenue targets and drive profitabilityWhat will you need to succeed?
Previous sales experience working in a venue sourcing / meetings & events teamGreat communication, strong organization skills and comfort working to tight deadlines and under pressureProblem solving attitude with ability to deliver quality work when working under pressure or tight deadlinesA friendly and professional telephone mannerConfident in negotiating rates with suppliers over the phone and via emailGreat time management, able to prioritize and multitaskA positive, flexible attitude and a great team playerBonus points for:
Experience working with MICE venue searching tools such as CventGood knowledge of event venues/hotels and destinations worldwideGDS Amadeus certified; Proficient level including experience with manual ticket reissuingWhat do we offer?
Competitive compensation, including equity in TravelPerkGenerous vacation days so you can rest and rechargeComprehensive benefit plans covering medical, dental, vision, life, and disability with coverage from your start dateFinancial benefits like 401k or Roth with company matching, and HSA or FSA planSubscription to Wellhub, the gym benefitFamily services that include adoption benefits and paid parental leave from 12 to 16 weeksGlobal presence and hybrid working styleUnforgettable TravelPerk events, including travel to one of our hubsLearning and professional development opportunities♥ iFeel - a mental health support tool with access to therapists year roundExponential growth opportunities16 paid hours per year to volunteer for a cause of your choice"Work from anywhere" allowance of 20 working days per year
How we work
Our Vision is for a world where TravelPerk is the platform for human connection in real life (IRL). We take an IRL-first approach to work, where our team works together in person 3 days a week. As such, this role requires you to be within commuting distance of our Boston or Chicago hub. We fundamentally believe in meeting in real life to improve connectivity, productivity, and creativity, ultimately making us a great workplace.
At TravelPerk, we prioritise experience and potential over academic qualifications for this role. We believe that talent and ability aren't always reflected in formal credentials.
TravelPerk is a global company with a diverse customer base-and we want to ensure that the people behind our product reflect that. We're an equal opportunity employer, meaning you're welcome at TravelPerk regardless of your appearance, where you're from, or anything else that makes you.
You can check about our values here and see our IRL approach in this video.
Read more about our latest updates here.
We're TravelPerk, a hyper-growth SaaS platform offering companies a one-stop-shop for booking, managing and reporting business travel.
We've revolutionized the business travel market by offering an unrivaled selection of travel options, a powerful booking and management platform, and 24/7 customer support. It's why we've become the leading all-in-one travel management solution.
Founded in 2015 and headquartered in Barcelona, we've grown to over 1200 people in 9 offices across Europe and North America. In 2022 we became a 'unicorn' and in 2024 we raised
$104 million
in additional investment, with a total valuation of $1.4 billion.
We've been winning awards too. Since 2023, we've been voted one of the best places to work, one of thefastest-growing apps and tech companies ,
and a leading pioneer of business travel.
These are just some of the reasons why global brands like Wise, Red Bull, GetYourGuide, and Aesop trust us to supercharge their corporate travel.
The Role
Our dedicated in-house MICE (meetings, incentives, conferences, and events team) team works closely with our customers so their group travel and event needs go off without a hitch by ensuring necessary airfare and hotels are booked to meet each customer's unique needs. They also negotiate and secure the best rates to save customers time and money.
We're hiring a US-based Group & Events Sales Manager to serve as primary support for our global customer base, with a focus on our North American customers. You'll be responsible for working with customers on small to medium size group and MICE requests, while also partnering with Sales and Account Management to highlight the value of the MICE team to customers and sell the add-on service.
We are looking for people with an interest in travel but more importantly committed to providing a 7 star customer experience to our amazing customers. We want to grow our current MICE team with brilliant people who are passionate about working in a collaborative environment and who want to make a difference.
What will you be doing?Putting together RPF's for a global portfolio of customers and managing the process from proposal to negotiation terms including site inspections (as relevant and appropriate)Working closely with the wider sales organization at TravelPerk to increase client awareness of our new MICE offering by joining discovery calls and aiming to increase the volume of opportunities generated, especially with the AM teams.Coordinating operational process with the cross-collaboration of the wider TravelPerk teams as appropriate and based on customer's requirements, overseeing set-up of arrangements.Dealing with phone calls and email requests/queries from existing and potential new customers in a timely mannerProviding all TravelPerk customers with suitable options and recommendations of the best way to meet their event or group accommodation requirementsProactively maintaining relationships with TravelPerk customers at all times and uncovering future opportunitiesProblem-solving and anticipating customers needs in order to provide the appropriate customer service throughout the entire processProcessing responses to clients in a timely manner and within the agreed MICE service level agreementsActing in accordance with all Company Quality Standard and ProceduresActively getting involved in the process operated by the company and making suggestions on possible improvementsBeing part of the global MICE team and actively help and assist colleagues as neededMaximizing on every opportunity generating additional revenue streams for North America and across all other regions to support achieving overall revenue targets and drive profitabilityWhat will you need to succeed?
Previous sales experience working in a venue sourcing / meetings & events teamGreat communication, strong organization skills and comfort working to tight deadlines and under pressureProblem solving attitude with ability to deliver quality work when working under pressure or tight deadlinesA friendly and professional telephone mannerConfident in negotiating rates with suppliers over the phone and via emailGreat time management, able to prioritize and multitaskA positive, flexible attitude and a great team playerBonus points for:
Experience working with MICE venue searching tools such as CventGood knowledge of event venues/hotels and destinations worldwideGDS Amadeus certified; Proficient level including experience with manual ticket reissuingWhat do we offer?
Competitive compensation, including equity in TravelPerkGenerous vacation days so you can rest and rechargeComprehensive benefit plans covering medical, dental, vision, life, and disability with coverage from your start dateFinancial benefits like 401k or Roth with company matching, and HSA or FSA planSubscription to Wellhub, the gym benefitFamily services that include adoption benefits and paid parental leave from 12 to 16 weeksGlobal presence and hybrid working styleUnforgettable TravelPerk events, including travel to one of our hubsLearning and professional development opportunities♥ iFeel - a mental health support tool with access to therapists year roundExponential growth opportunities16 paid hours per year to volunteer for a cause of your choice"Work from anywhere" allowance of 20 working days per year
How we work
Our Vision is for a world where TravelPerk is the platform for human connection in real life (IRL). We take an IRL-first approach to work, where our team works together in person 3 days a week. As such, this role requires you to be within commuting distance of our Boston or Chicago hub. We fundamentally believe in meeting in real life to improve connectivity, productivity, and creativity, ultimately making us a great workplace.
At TravelPerk, we prioritise experience and potential over academic qualifications for this role. We believe that talent and ability aren't always reflected in formal credentials.
TravelPerk is a global company with a diverse customer base-and we want to ensure that the people behind our product reflect that. We're an equal opportunity employer, meaning you're welcome at TravelPerk regardless of your appearance, where you're from, or anything else that makes you.
You can check about our values here and see our IRL approach in this video.
Read more about our latest updates here.