The Salvation Army Central Territory
Support Specialist II (Harbor Light Center)
The Salvation Army Central Territory, Indianapolis, Indiana, us, 46262
The Salvation Army Mission Statement:
The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Job Objective:
As the Support Specialist II you will conduct urine specimen collections and process them according to facility policy. Maintain Urine Drug Screen Room and proper materials to conduct screenings. Keep clients accountable with facility policies and expectations. Provide basic monitoring of clients physical/medical status. Provide a caring and safe environment for each client. Teach educational classes as scheduled. Assist the medical staff on duty. Monitors clients' progress towards goals and properly document client status in the electronic medical record system while ensuring that the Mission of The Salvation Army is effectively carried out.
What You Will Do:Collect and prepare urine specimen samples for testing. Pack and ship urine specimens to proper testing facility in a timely mannerObserve urine specimen screens for clients in treatment programs by following the appropriate procedures. Ensure that all DCS clients have urine specimen collections appropriately collected per contractual obligationsManage day-to-day operations of the Urine Drug Screen Room including but not limited too; cleanliness, organization of materials, disclosure of client information, and ordering supplies. Resolve and document any problem specimens and or materialsCollaborates with departments for training on the urine specimen collection processMaintains proper records of urine specimen collections and upload appropriate documentation in our EMR systemConducts Breathalyze screening and appropriately documents outcomesOversees and monitor morning reflections if this occurs during shift to assure optimum outcomesPerforms searches of clients' property when necessary or directedComplete hourly bed checks to ensure clients remain in their assigned rooms as well as medically stableProvide support, encouragement, and compassion to clients as they work toward achieving their goals. Provide guidance while expecting client self-responsibilityAssist to ensure that living areas are always meeting facility standardsAssist in the admission and discharge process, which includes preparing the room for admission or discharge, change linens and wipe mattress and pillows with viro-check after each client has been discharged, make bed and prepare room for admissions, and assisting Security Monitors in the Welcome CenterAccurately prepare, pass, check, observe, supervise, and record all medications takenProvide needed documentation regarding accomplishment of treatment goals as directed by Case Manager and or CounselorFacilitate a comprehensive transfer of information from one shift to the nextAttend clinical staff meetings, monthly in-service meetings, department staff meetings and others as directedIn accordance with the CFR-42 Federal Law and The Salvation Army policies and procedures, always maintain client confidentialityAccompany clients to meals, medication, and or activity timesOther tasks as assigned by leadershipMinimum Qualifications:
The requirements listed below are representative of the minimal education, experience, skills, and/or abilities required for this position.
Education: High School Diploma required. Registered/Certified Medical Assistant certification required within 90 days of employment
Background Checks: Position requires a background check to be completed, and all background check results will be reviewed.
Experience: Experience in a social service setting providing services to persons in crisis, homeless persons, domestic violence, or mental health preferred
Certifications: Must have a valid driver's license and maintain The Salvation Army Driver's qualification standard; must complete Safe From Harm training within the first 90 days of employment. ICCADA certification a plus but not required
Skills/Abilities:
Able to speak, write and understand English in a manner sufficient for effective communication with leadership, field personnel, and clientele.Computer proficiency with Microsoft products and ability to learn electronic reporting systems.Supervisory Responsibility: None
The physical requirements described here are representative of those that must be met by an employee to successfully perform the duties of this job.
Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.
Physical Requirements Include:
Good speaking, hearing and vision ability, and excellent manual dexterityLifting, pulling, and pushing of materials up to 25 poundsMay require bending, squatting, walking.May require standing for extendedTravel:
May require some travel
Working Conditions:
Work is performed in a typical office environment; may require some weekend and evening work
All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.
The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.
This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job-related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.
Why Work with Us?
If you're ready for a career doing meaningful work with a discernable impact, keep reading. The Salvation Army's brand promise is to Do the MostGood® - and it's our employees that help us get there. At every level and in every discipline, you can have a real impact on your community through the work done inside our walls every day. If you work for us, you will be the hands and feet that enable us to help others.
We are as impassioned about our employees as we are about our mission to preach the Gospel of Jesus Christ and help anyone in need in His name without discrimination. Our work culture reflects this quality, which makes our offices seriously great places to work. Just walk inside our doors and you'll quickly see that our employees are proud to support programs that make a difference.
In addition to traditional Health, Wellness, RX and PTO benefits, see what our employees told us they most liked about working for the Indiana Division of TSA by responding to our most recent 2023 survey...
91% are proud of their work to help meet the needs of people in their communities75% find their "Work Stress" manageable80% find their managers supportive during those times of stress89% appreciate the flexible work options they have in their position98% appreciate how they are allowed to use 4 sicks days as "Discretionary"99% appreciate the 11 paid holidays they receive each year
See what our employees said when asked to rank the best reasons for working at the Indiana Division Salvation Army...Helping PeopleFaith Centered OrganizationWork Environment/ Co-WorkersBenefits
The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Job Objective:
As the Support Specialist II you will conduct urine specimen collections and process them according to facility policy. Maintain Urine Drug Screen Room and proper materials to conduct screenings. Keep clients accountable with facility policies and expectations. Provide basic monitoring of clients physical/medical status. Provide a caring and safe environment for each client. Teach educational classes as scheduled. Assist the medical staff on duty. Monitors clients' progress towards goals and properly document client status in the electronic medical record system while ensuring that the Mission of The Salvation Army is effectively carried out.
What You Will Do:Collect and prepare urine specimen samples for testing. Pack and ship urine specimens to proper testing facility in a timely mannerObserve urine specimen screens for clients in treatment programs by following the appropriate procedures. Ensure that all DCS clients have urine specimen collections appropriately collected per contractual obligationsManage day-to-day operations of the Urine Drug Screen Room including but not limited too; cleanliness, organization of materials, disclosure of client information, and ordering supplies. Resolve and document any problem specimens and or materialsCollaborates with departments for training on the urine specimen collection processMaintains proper records of urine specimen collections and upload appropriate documentation in our EMR systemConducts Breathalyze screening and appropriately documents outcomesOversees and monitor morning reflections if this occurs during shift to assure optimum outcomesPerforms searches of clients' property when necessary or directedComplete hourly bed checks to ensure clients remain in their assigned rooms as well as medically stableProvide support, encouragement, and compassion to clients as they work toward achieving their goals. Provide guidance while expecting client self-responsibilityAssist to ensure that living areas are always meeting facility standardsAssist in the admission and discharge process, which includes preparing the room for admission or discharge, change linens and wipe mattress and pillows with viro-check after each client has been discharged, make bed and prepare room for admissions, and assisting Security Monitors in the Welcome CenterAccurately prepare, pass, check, observe, supervise, and record all medications takenProvide needed documentation regarding accomplishment of treatment goals as directed by Case Manager and or CounselorFacilitate a comprehensive transfer of information from one shift to the nextAttend clinical staff meetings, monthly in-service meetings, department staff meetings and others as directedIn accordance with the CFR-42 Federal Law and The Salvation Army policies and procedures, always maintain client confidentialityAccompany clients to meals, medication, and or activity timesOther tasks as assigned by leadershipMinimum Qualifications:
The requirements listed below are representative of the minimal education, experience, skills, and/or abilities required for this position.
Education: High School Diploma required. Registered/Certified Medical Assistant certification required within 90 days of employment
Background Checks: Position requires a background check to be completed, and all background check results will be reviewed.
Experience: Experience in a social service setting providing services to persons in crisis, homeless persons, domestic violence, or mental health preferred
Certifications: Must have a valid driver's license and maintain The Salvation Army Driver's qualification standard; must complete Safe From Harm training within the first 90 days of employment. ICCADA certification a plus but not required
Skills/Abilities:
Able to speak, write and understand English in a manner sufficient for effective communication with leadership, field personnel, and clientele.Computer proficiency with Microsoft products and ability to learn electronic reporting systems.Supervisory Responsibility: None
The physical requirements described here are representative of those that must be met by an employee to successfully perform the duties of this job.
Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.
Physical Requirements Include:
Good speaking, hearing and vision ability, and excellent manual dexterityLifting, pulling, and pushing of materials up to 25 poundsMay require bending, squatting, walking.May require standing for extendedTravel:
May require some travel
Working Conditions:
Work is performed in a typical office environment; may require some weekend and evening work
All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.
The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.
This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job-related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.
Why Work with Us?
If you're ready for a career doing meaningful work with a discernable impact, keep reading. The Salvation Army's brand promise is to Do the MostGood® - and it's our employees that help us get there. At every level and in every discipline, you can have a real impact on your community through the work done inside our walls every day. If you work for us, you will be the hands and feet that enable us to help others.
We are as impassioned about our employees as we are about our mission to preach the Gospel of Jesus Christ and help anyone in need in His name without discrimination. Our work culture reflects this quality, which makes our offices seriously great places to work. Just walk inside our doors and you'll quickly see that our employees are proud to support programs that make a difference.
In addition to traditional Health, Wellness, RX and PTO benefits, see what our employees told us they most liked about working for the Indiana Division of TSA by responding to our most recent 2023 survey...
91% are proud of their work to help meet the needs of people in their communities75% find their "Work Stress" manageable80% find their managers supportive during those times of stress89% appreciate the flexible work options they have in their position98% appreciate how they are allowed to use 4 sicks days as "Discretionary"99% appreciate the 11 paid holidays they receive each year
See what our employees said when asked to rank the best reasons for working at the Indiana Division Salvation Army...Helping PeopleFaith Centered OrganizationWork Environment/ Co-WorkersBenefits