Arab Community Center for Economic and Social Serv
Social Media Manager
Arab Community Center for Economic and Social Serv, Dearborn, Michigan, United States, 48120
Social Media Manager
Department: Marketing & Communications
Location: Dearborn, MI
START YOUR APPLICATION (https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req_id=3241226&source=3241226-CJB-0)
Job Title: Manager, Social Media
Job Status: Full-time
Functional areas/departments where this position may be located:
Arab American National Museum
Job Summary: Under limited supervision, the Manager of Social Media plays a pivotal, multifaceted and dynamic role in amplifying the organization-s mission by leading all social media efforts, growing the organization-s online presence, and fostering an engaged community, both regionally and nationally. This role is responsible for the development, execution, and reporting of the organization-s social media strategies. This position will also be part of a lean Marketing & Communications team embedded with the departments that partner with program leads to achieve the institution-s goals.
Essential Duties and Responsibilities:
Craft a comprehensive social media strategy aligned with the organization-s goals, objectives and programming
Develop high-quality, engaging and culturally relevant content evergreen and tentpole that reflects the organization-s voice and mission across priority social platforms
Build and foster deeper relationships between followers and brand
Collaborate with Marketing & Communications and department leads to create and execute social media campaigns that support department initiatives, exhibitions, events and fundraising efforts
Track, analyze, and report on social media performance, using insights to refine strategy and optimize content to increase engagement and growth
Keep up with social media trends, tools, and best practices to ensure cohesive and holistic representation of the department and organization on social platforms
Identify and build relationships with influencers, content creators, and communities to increase visibility and expand reach
Develop, manage, create and execute social media content strategies
Ensure brand-s voice is consistently represented in all content
Conduct competitive analysis to identify new opportunities and improvements
Collaborate with marcomms to plan and execute paid social media campaigns as appropriate
Operate standard office equipment and use required software applications
Perform other duties and responsibilities as assigned
Knowledge, Skills, and Abilities:
Knowledge of:
Social media best practices including content creation, platform management, and audience engagement strategies
Photo, video, and social asset production experience
Social media publishing, listening, and reporting
Social media analytics tools (e.g., Google Analytics, Sprout Social)
Knowledge of Arab American history and culture is a plus
Proficiency in Arabic is a strong plus
Experience with paid social is a plus
Experience with social commerce is a plus
Skill in:
Photo, video, and social asset production experience
Excellent written and verbal communication skills with a passion for storytelling
Creative mindset with a keen eye for design
Strong understanding of the latest trends in social media
Solution-oriented person who takes initiative to provide/or search for answers to issues
Operating standard office equipment and using required software applications for program area and other applications, including Microsoft Office
Ability to:
Engage with followers and respond to comments and queries in a timely manner
Monitor and report on feedback and online reviews
Foster relationships with key influencers and brand advocates
Demonstrate ability to manage multiple projects and meet deadlines in a fast-paced environment
Educational/Previous Experience Requirements:
Minimum Degree Required:
Bachelor-s degree
Required Disciplines:
Marketing, Communications, or a related field
~and~
At least 3-5 years- experience managing social media platforms for an agency, band or culture institution, or any equivalent combination of experience, education and/or training approved by Human Resources
Licenses/Certifications:
Licenses/Certifications Required at Date of Hire:
None
Working Conditions:
Hours: Normal business hours, some additional hours may be required
Travel Required: None generally required; Local, in-state, national, and international travel, up to 10%
Working Environment: Climate controlled office
START YOUR APPLICATION (https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req_id=3241226&source=3241226-CJB-0)
Department: Marketing & Communications
Location: Dearborn, MI
START YOUR APPLICATION (https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req_id=3241226&source=3241226-CJB-0)
Job Title: Manager, Social Media
Job Status: Full-time
Functional areas/departments where this position may be located:
Arab American National Museum
Job Summary: Under limited supervision, the Manager of Social Media plays a pivotal, multifaceted and dynamic role in amplifying the organization-s mission by leading all social media efforts, growing the organization-s online presence, and fostering an engaged community, both regionally and nationally. This role is responsible for the development, execution, and reporting of the organization-s social media strategies. This position will also be part of a lean Marketing & Communications team embedded with the departments that partner with program leads to achieve the institution-s goals.
Essential Duties and Responsibilities:
Craft a comprehensive social media strategy aligned with the organization-s goals, objectives and programming
Develop high-quality, engaging and culturally relevant content evergreen and tentpole that reflects the organization-s voice and mission across priority social platforms
Build and foster deeper relationships between followers and brand
Collaborate with Marketing & Communications and department leads to create and execute social media campaigns that support department initiatives, exhibitions, events and fundraising efforts
Track, analyze, and report on social media performance, using insights to refine strategy and optimize content to increase engagement and growth
Keep up with social media trends, tools, and best practices to ensure cohesive and holistic representation of the department and organization on social platforms
Identify and build relationships with influencers, content creators, and communities to increase visibility and expand reach
Develop, manage, create and execute social media content strategies
Ensure brand-s voice is consistently represented in all content
Conduct competitive analysis to identify new opportunities and improvements
Collaborate with marcomms to plan and execute paid social media campaigns as appropriate
Operate standard office equipment and use required software applications
Perform other duties and responsibilities as assigned
Knowledge, Skills, and Abilities:
Knowledge of:
Social media best practices including content creation, platform management, and audience engagement strategies
Photo, video, and social asset production experience
Social media publishing, listening, and reporting
Social media analytics tools (e.g., Google Analytics, Sprout Social)
Knowledge of Arab American history and culture is a plus
Proficiency in Arabic is a strong plus
Experience with paid social is a plus
Experience with social commerce is a plus
Skill in:
Photo, video, and social asset production experience
Excellent written and verbal communication skills with a passion for storytelling
Creative mindset with a keen eye for design
Strong understanding of the latest trends in social media
Solution-oriented person who takes initiative to provide/or search for answers to issues
Operating standard office equipment and using required software applications for program area and other applications, including Microsoft Office
Ability to:
Engage with followers and respond to comments and queries in a timely manner
Monitor and report on feedback and online reviews
Foster relationships with key influencers and brand advocates
Demonstrate ability to manage multiple projects and meet deadlines in a fast-paced environment
Educational/Previous Experience Requirements:
Minimum Degree Required:
Bachelor-s degree
Required Disciplines:
Marketing, Communications, or a related field
~and~
At least 3-5 years- experience managing social media platforms for an agency, band or culture institution, or any equivalent combination of experience, education and/or training approved by Human Resources
Licenses/Certifications:
Licenses/Certifications Required at Date of Hire:
None
Working Conditions:
Hours: Normal business hours, some additional hours may be required
Travel Required: None generally required; Local, in-state, national, and international travel, up to 10%
Working Environment: Climate controlled office
START YOUR APPLICATION (https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req_id=3241226&source=3241226-CJB-0)