Arab Community Center for Economic and Social Serv
Volunteer Program Coordinator
Arab Community Center for Economic and Social Serv, Dearborn, Michigan, United States, 48120
Volunteer Program Coordinator
Department: Administration
Location: Dearborn, MI
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Job Title: Volunteer Program Coordinator
Job Status: Full-time
Job Summary: Under general supervision the Volunteer Program Coordinator is responsible for coordinating a program to oversee all aspects of volunteerism within ACCESS. Responsible for recruiting, training, and overseeing new volunteers . Collecting volunteer information, availability, skills, and also maintaining an up-to-date database. Use marketing tools such as outreach programs, e-mails, and volunteer databases to convey the organization's purpose to the public. Responsible for building relationships with external organizations. Collaborates with stakeholders internally and externally and arranges the different volunteering logistics while keeping all parties informed throughout the process.
Essential Duties and Responsibilities:
Meet with departments regularly and assess the various program needs for volunteers in events or public work
Work with department managers and Human Resources to develop volunteer descriptions for different roles
Execute and ensure compliance with ACCESS volunteer process along with background checks
Recruit volunteers through various techniques such as job boards, education instructions, job fairs, and via partner organizations
Develop and execute a successful volunteer award program
Coordinate volunteer teams for department projects, events, and community outreach efforts
Work closely with local schools, corporations, and other local institutions to recruit volunteers
Communicate with clients, stakeholders, employers and the public about volunteers needed for projects and events
Engage board members and donors, stakeholders in volunteer opportunities
Conduct volunteer orientation, onboarding and training
Build a strong pipeline for volunteers, and communicate with them regularly to keep them updated on events, responsibilities, expectations
Bring together various elements or individuals to complete a project and ensure that we have enough volunteers to complete the project
Maintain updated and accurate volunteer records, metrics, time sheets and files
Create and oversee a volunteer database and work to integrate it with the donor database
Attend job fairs and other events representing ACCESS and its various programs to recruit volunteers
Ensure volunteer experience is organized, efficient, meaningful, and engaging for volunteers
Disseminate information for upcoming volunteer opportunities and events to the public
Develop a volunteer engagement strategy to ultimately retain volunteers long-term
Operate standard office equipment and use required software applications
Perform other duties and responsibilities as assigned
Knowledge, Skills, and Abilities:
Knowledge of:
Basic concepts, principles and practices of customer relationship building (i.e., sales experience)
Database maintenance
Recruiting
Skill in:
Excellent team coordination abilities
Excellent written and verbal communication skills and able to communicate in a positive, polite, and respectful manner
Attention to detail and organization skills
Leadership, coaching, and mentoring
Client relationships
Innovation mindset
Operating standard office equipment and using required software applications for program area and other applications, including Microsoft Office
Limited proficiency operating volunteer database system
Ability to:
Communicate effectively both orally and in writing with diverse people
Take initiative, conduct community outreach, and attend events
Work both independently and as part of a team, in a highly efficient and organized manner
Plan and manage workload. Work on several projects concurrently, prioritize and complete in timely manner
Track progress on tasks and handle follow-up as needed
Handle confidential information with sensitivity and integrity
Maintain high level of attention to detail
Analyze and troubleshoot problems
Be flexible and work with the existing limitations
Be well-organized and able to manage schedules, tasks, and resources efficiently
Structure approach and able to handle the diverse needs of volunteers and ensure the smooth functioning of volunteer activities
Provide a high level of customer service
Be constructive, flexible, and calm under pressure
Educational/Previous Experience Requirements:
Minimum Degree Required:
Bachelor-s degree
Required Disciplines:
Business, Marketing, Public Relations, Nonprofit Management, Communications, or related field
~and~
At least two years of experience in coordinating a program, or any equivalent combination of experience, education and/or training approved by Human Resources
Licenses/Certifications:
Licenses/Certifications Required at Date of Hire: None
Working Conditions:
Hours: Normal business hours, some additional hours may be required
Travel Required: None required.
Working Environment: Climate controlled office
START YOUR APPLICATION (https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req_id=2669900&source=2669900-CJB-0)
Department: Administration
Location: Dearborn, MI
START YOUR APPLICATION (https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req_id=2669900&source=2669900-CJB-0)
Job Title: Volunteer Program Coordinator
Job Status: Full-time
Job Summary: Under general supervision the Volunteer Program Coordinator is responsible for coordinating a program to oversee all aspects of volunteerism within ACCESS. Responsible for recruiting, training, and overseeing new volunteers . Collecting volunteer information, availability, skills, and also maintaining an up-to-date database. Use marketing tools such as outreach programs, e-mails, and volunteer databases to convey the organization's purpose to the public. Responsible for building relationships with external organizations. Collaborates with stakeholders internally and externally and arranges the different volunteering logistics while keeping all parties informed throughout the process.
Essential Duties and Responsibilities:
Meet with departments regularly and assess the various program needs for volunteers in events or public work
Work with department managers and Human Resources to develop volunteer descriptions for different roles
Execute and ensure compliance with ACCESS volunteer process along with background checks
Recruit volunteers through various techniques such as job boards, education instructions, job fairs, and via partner organizations
Develop and execute a successful volunteer award program
Coordinate volunteer teams for department projects, events, and community outreach efforts
Work closely with local schools, corporations, and other local institutions to recruit volunteers
Communicate with clients, stakeholders, employers and the public about volunteers needed for projects and events
Engage board members and donors, stakeholders in volunteer opportunities
Conduct volunteer orientation, onboarding and training
Build a strong pipeline for volunteers, and communicate with them regularly to keep them updated on events, responsibilities, expectations
Bring together various elements or individuals to complete a project and ensure that we have enough volunteers to complete the project
Maintain updated and accurate volunteer records, metrics, time sheets and files
Create and oversee a volunteer database and work to integrate it with the donor database
Attend job fairs and other events representing ACCESS and its various programs to recruit volunteers
Ensure volunteer experience is organized, efficient, meaningful, and engaging for volunteers
Disseminate information for upcoming volunteer opportunities and events to the public
Develop a volunteer engagement strategy to ultimately retain volunteers long-term
Operate standard office equipment and use required software applications
Perform other duties and responsibilities as assigned
Knowledge, Skills, and Abilities:
Knowledge of:
Basic concepts, principles and practices of customer relationship building (i.e., sales experience)
Database maintenance
Recruiting
Skill in:
Excellent team coordination abilities
Excellent written and verbal communication skills and able to communicate in a positive, polite, and respectful manner
Attention to detail and organization skills
Leadership, coaching, and mentoring
Client relationships
Innovation mindset
Operating standard office equipment and using required software applications for program area and other applications, including Microsoft Office
Limited proficiency operating volunteer database system
Ability to:
Communicate effectively both orally and in writing with diverse people
Take initiative, conduct community outreach, and attend events
Work both independently and as part of a team, in a highly efficient and organized manner
Plan and manage workload. Work on several projects concurrently, prioritize and complete in timely manner
Track progress on tasks and handle follow-up as needed
Handle confidential information with sensitivity and integrity
Maintain high level of attention to detail
Analyze and troubleshoot problems
Be flexible and work with the existing limitations
Be well-organized and able to manage schedules, tasks, and resources efficiently
Structure approach and able to handle the diverse needs of volunteers and ensure the smooth functioning of volunteer activities
Provide a high level of customer service
Be constructive, flexible, and calm under pressure
Educational/Previous Experience Requirements:
Minimum Degree Required:
Bachelor-s degree
Required Disciplines:
Business, Marketing, Public Relations, Nonprofit Management, Communications, or related field
~and~
At least two years of experience in coordinating a program, or any equivalent combination of experience, education and/or training approved by Human Resources
Licenses/Certifications:
Licenses/Certifications Required at Date of Hire: None
Working Conditions:
Hours: Normal business hours, some additional hours may be required
Travel Required: None required.
Working Environment: Climate controlled office
START YOUR APPLICATION (https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req_id=2669900&source=2669900-CJB-0)