Yoh
Service Support Specialist
Yoh, Indianapolis, Indiana, us, 46262
CONTRACT POSITION - W2ON-SITE POSITION IN INDIANAPOLIS, IN 46256PAY RATE RANGE UP TO $28.00 PER HOUR (DEPENDING ON EXPERIENCE LEVEL)
Service Support Specialist
needed in
Indianapolis, Indiana 46256
for a
long-term contract
opportunity with Yoh's client.
The Big Picture - Top Skills You Should Possess:
Customer serviceProblem resolutionDatabasesSpreadsheetsSAP or SalesforceMS OfficeWhat You'll Be Doing:
Acts as a primary contact for escalated issues and requests concerning multiple, complex processes or procedures.Acts as a key resource to others in the department and to internal or external stakeholders on programs and/or procedures.Provides reporting support, monitors field rosters and assigned territory responsibilities.Develop, maintain, and or assemble information/documentation that supports business operations and standard operating procedures for one or more business units.Utilize databases or spreadsheets to maintain program logistics and measure outcomes of program effectiveness.Responsible for adhering to department guidelines and performing quality control program assessments by conducting audits to identify non-compliance and errors. Make corrections or communicate errors to individuals that can make the corrections.Troubleshoots and answers complex inquiries and conducts large scale documentation and analysis within a specific business support process.Ensure established programs continue to be best practices.Solicit feedback from others to improve current processes.Participate in special projects that require business area expertise.Utilize unique perspective and experiences, speaking up when an opportunity is identified to improve current processesWhat You Need to Bring to the Table:Associates degree and 1 year experienceProven ability to solve complex problems in a timely mannerComprehensive understanding of business processes related to area supportingStrong organization and planning skillsAbility to handle multiple functions at one timeEfficient and effective oral and written communication skillsIntermediate computer skills including the ability to do some advanced functions within various software packages.Preferred
Bachelors degree in business, finance, accounting, or supply chain is preferredSAP experienceSalesforce experienceAdvanced skills in data entry, Google Apps and Drives, MS Office, organization, oral and written communicationWhat's In It For You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you.Medical, Dental & Vision Benefits401K Retirement Saving PlanLife & Disability InsuranceDirect Deposit & weekly ePayrollEmployee Discount Programs
Opportunity is Calling!
Apply Now for the Service Support Specialist position in Indianapolis, Indiana 46256 for a long-term contract opportunity with Yoh's client.
Yoh makes finding and applying for jobs simple. Partner with Yoh to find the right opportunities across multiple industries in the US and UK. Find out more here!
Estimated Min Rate : $25.00Estimated Max Rate : $28.00
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit
https://www.yoh.com/applicants-with-disabilities
to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
Service Support Specialist
needed in
Indianapolis, Indiana 46256
for a
long-term contract
opportunity with Yoh's client.
The Big Picture - Top Skills You Should Possess:
Customer serviceProblem resolutionDatabasesSpreadsheetsSAP or SalesforceMS OfficeWhat You'll Be Doing:
Acts as a primary contact for escalated issues and requests concerning multiple, complex processes or procedures.Acts as a key resource to others in the department and to internal or external stakeholders on programs and/or procedures.Provides reporting support, monitors field rosters and assigned territory responsibilities.Develop, maintain, and or assemble information/documentation that supports business operations and standard operating procedures for one or more business units.Utilize databases or spreadsheets to maintain program logistics and measure outcomes of program effectiveness.Responsible for adhering to department guidelines and performing quality control program assessments by conducting audits to identify non-compliance and errors. Make corrections or communicate errors to individuals that can make the corrections.Troubleshoots and answers complex inquiries and conducts large scale documentation and analysis within a specific business support process.Ensure established programs continue to be best practices.Solicit feedback from others to improve current processes.Participate in special projects that require business area expertise.Utilize unique perspective and experiences, speaking up when an opportunity is identified to improve current processesWhat You Need to Bring to the Table:Associates degree and 1 year experienceProven ability to solve complex problems in a timely mannerComprehensive understanding of business processes related to area supportingStrong organization and planning skillsAbility to handle multiple functions at one timeEfficient and effective oral and written communication skillsIntermediate computer skills including the ability to do some advanced functions within various software packages.Preferred
Bachelors degree in business, finance, accounting, or supply chain is preferredSAP experienceSalesforce experienceAdvanced skills in data entry, Google Apps and Drives, MS Office, organization, oral and written communicationWhat's In It For You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you.Medical, Dental & Vision Benefits401K Retirement Saving PlanLife & Disability InsuranceDirect Deposit & weekly ePayrollEmployee Discount Programs
Opportunity is Calling!
Apply Now for the Service Support Specialist position in Indianapolis, Indiana 46256 for a long-term contract opportunity with Yoh's client.
Yoh makes finding and applying for jobs simple. Partner with Yoh to find the right opportunities across multiple industries in the US and UK. Find out more here!
Estimated Min Rate : $25.00Estimated Max Rate : $28.00
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit
https://www.yoh.com/applicants-with-disabilities
to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.