LanceSoft
Administrative Assistant
LanceSoft, Syracuse, New York, us, 13235
LanceSoft is hiring a n
Administrative Assistant located in
East Syracuse.
Job description:Job title:
Administrative AssistantDuration :
Duration for 12+ monthsPayrate-
$28.00 - $31.00 USD hourlyWork type:
Onsite
Job Details:Expert on using data to training models.The models are then used to automate processes like image classification, speech recognition, and market forecasting.Confers with customers who contact the organization by telephone or electronically, provides information about organization products or services, discusses customer accounts, and obtains and addresses customer complaints.Uses organization and product knowledge to address more difficult inquiries and provide follow-up.Develops documentation used to solve difficult customer issues/requests/complaints.Directs queries to appropriate department or personnel, as needed.Research published materials and secondary sources of information to find additional sources of information that can be recommended to customers to answer their questions to ensure customer satisfaction is met.Collects and consolidates information regarding customer interactions and transactions and analyzes customer interaction and customer service trends to facilitate future needs in training and improvements in customer services.Confers with production, sales, shipping, warehouse, or other personnel to expedite or trace shipments.May promote various products/services to ensure business targets are met.May provide after-sales support for various client contracts.
Administrative Assistant located in
East Syracuse.
Job description:Job title:
Administrative AssistantDuration :
Duration for 12+ monthsPayrate-
$28.00 - $31.00 USD hourlyWork type:
Onsite
Job Details:Expert on using data to training models.The models are then used to automate processes like image classification, speech recognition, and market forecasting.Confers with customers who contact the organization by telephone or electronically, provides information about organization products or services, discusses customer accounts, and obtains and addresses customer complaints.Uses organization and product knowledge to address more difficult inquiries and provide follow-up.Develops documentation used to solve difficult customer issues/requests/complaints.Directs queries to appropriate department or personnel, as needed.Research published materials and secondary sources of information to find additional sources of information that can be recommended to customers to answer their questions to ensure customer satisfaction is met.Collects and consolidates information regarding customer interactions and transactions and analyzes customer interaction and customer service trends to facilitate future needs in training and improvements in customer services.Confers with production, sales, shipping, warehouse, or other personnel to expedite or trace shipments.May promote various products/services to ensure business targets are met.May provide after-sales support for various client contracts.