Order Coordinator
Ingersoll Rand, Enon, OH, United States
BH Job ID:
1454
SF Job Req ID:
11216
Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Job Title:
Order Coordinator
Location:
Enon, OH
About Us
SEEPEX is a leading worldwide specialist in pump technology. SEEPEX progressive cavity pumps, pump systems and digital solutions are used wherever low to highly viscous, aggressive, or abrasive media must be conveyed at low pulsation rates - we keep everything flowing.
Job Summary
The order coordinator is responsible for receipt and entry of customer purchase and change orders, coordination with the sales team regarding customer needs, and other duties related to the end-to-end process.
Responsibilities:
- Receipt and entry of customer orders and coordination of change orders through a shared mailbox.
- Customer service duties including but not limited to facilitating information requests for customer, answering phone calls and participating order related meetings and problem-solving efforts. Management of the shared mailbox.
- Using SAP ERP system and other software for order entry and information processing.
- Coordination with other departments regarding customer order processing such as finance, scheduling, production, sales team, and external customers.
- Other supply chain duties as required
Basic Qualifications:
- High School diploma required
- Effective written and verbal communication skills
- Working knowledge of Microsoft Office
Travel & Work Arrangements/Requirements:
- Onsite - Enon, OH
Key Competencies:
- Ability to follow a work instruction
- Experience in dealing with diverse customers
- Aptitude for learning product information and understanding of mechanical concepts
- Excellent oral and written communication skills demonstrated by the ability to communicate across all levels within and outside of the organization and in cross-function collaborations
- Ability to present facts and recommendations, to present opinions and defend them
What we Offer
At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.
Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.
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