Manager Strategic Sourcing - It & Service Center

Ride the next mile with us!

Key Responsibilities

Team Leadership and Development:

• High-Performing Team Management: Manage and mentor a high-performing team of sourcing professionals, providing strategic direction and fostering continuous learning and improvement.

• Culture Cultivation: Foster a culture of collaboration and knowledge-sharing among team members, emphasizing collective success and individual growth.

• Performance Optimization: Establish clear performance expectations (monitor all resource workloads) and provide ongoing support to optimize team performance (re-allocate tasks as needed) and individual growth.

• Risk Management: ensure continuity of the operations by building redundancies, maintaining knowledge library and cross-training.

• Customer Services: Establish high standards of team customer service.

Strategic Sourcing:

Lead and manage sourcing events, independently or in collaboration with the Director of Procurement & Sourcing:

• Demand Analysis:

• Partnering and collaborating with internal business units and cross-functional team to determine business requirements.

• Market Research:

• Conduct supply market research and baseline spend analysis.

• Sourcing Strategy:

• Establish sourcing strategies that deliver financial and non-financial benefits (e.g. service levels, risk mitigation).

• Tendering (RFx):

• Prepare and issue RFI, RFQ or RFPs as agreed with internal business units and cross-functional team.

• Supplier Evaluation & Selection

• Evaluate responses and conduct negotiations with best-in-class procurement methods (Total Cost of Ownership analysis, impartial scorecards, negotiation tip & tactics to improve negotiation leverage and bargaining power, etc.).

• Provides expert recommendations to internal stakeholders. Establishes and maintains effective partnering relationships within the Business units and internal support organizations and externally with suppliers (occasionally with customers).

• Contract Negotiation:

• Lead contract negotiations and oversee contract drafting and execution.

• Establishes Service Level Agreements with internal customers and Key Performance Indicators for the Organization to meet annual objectives and long-term strategies.

• Supplier Onboarding in collaboration with procurement operations and finance team.

• Supplier Performance & Relationship Management (develop and manages):

• Conducts Supplier Relationship Management framework with key suppliers.

• Expertly uses a complete set of legal, commercial and business principles to develop and enforce partnership agreements with strategic suppliers, in close relation with Legal and other relevant departments.

• Locates appropriate vendors in emerging countries and develops sustainable partnerships.

• Leads market intelligence to identify relevant external innovations and seek competitive advantages by partnering with world-class suppliers.

Category Management

• Leads formulation and implementation of category strategies. Conducts category intelligence research and partners with stakeholders to deliver financial and other performance targets such as service, quality, and risk management.

• Conducts cross-functional cost reduction, cost avoidance and/or net cash working capital improvement initiatives. Builds a culture and delivers sustainable value without compromising supply assurance or quality.

• Contribute to the improvement of internal procurement practices:

• Participate in the establishment of best-in-class procurement methods.

• Develop models to evaluate supplier proposals using quantitative and qualitative criteria.

• Supports Purchasing and Project teams in resolving issues with key suppliers.

• Follows relevant category metrics to consistently deliver the expected cost reduction plans.

Performance Tracking and Reporting:

• Comprehensive Tracking Systems: Develop and uphold comprehensive tracking and reporting systems to monitor sourcing performance (such as (but not limited to: i) RFx activities; ii) spend under management per category and sub-categories; iii) contract renewals; iv) supplier relationship management), delivering frequent updates and actionable insights to senior management.

Operational Excellence & Governance:

• Champion Optimization: Lead efforts to optimize S-2-P processes, prioritizing superior efficiency value, and user experience for all stakeholders involved in procuring goods and services.

• Best Practice Development: Develop and implement best practices, standards, RFx templates and guidelines to streamline strategic sourcing processes, fostering a culture of innovation and efficiency.

• Strategic Vision Execution: Develop, articulate, and execute the strategic vision and objectives of central-led initiatives, ensuring alignment with the organization's overarching goals.

• Drive Governance: Drive adoption and ensure compliance for S-2-P punchouts or guided buying. Establish a S-2-P governance program to ensure realization of business case benefits (increase spend under management, reduced turn-around-time, etc.). Ensure controls are in place to ensure S-2-P activities are performed in adherence to the Procurement Policy, Code of Conduct and Delegated Authorities. Always ensure segregation of duties is in place. Collaborate w/ Audit as required.

Ambassador

• Act as an ambassador for Strategic Sourcing team and Intelcom:

• Further develop departmental relationships with internal customers through all engagements and current/potential service providers to Intelcom

• Effectively communicate and promote the successes of the team

• Actively engage in learning Corporate and Commercial subject matter, negotiation best practices, Intelcom's and it's Affiliates governance and business processes

The ideal candidate has:
• Bachelor's degree in law, Supply Chain Management, Management, Commerce, Engineering, Operations, Law or other applicable discipline required.
• Demonstrated communication (verbal and written), analytical, negotiation, and project management skills.
• Proficient in English required. Other languages considered an asset.
• Required proficiency in Microsoft Suite products, including but not limited to, Word, PowerPoint, and Excel. BI considered an asset
• Knowledge of the logistics (last mile & middle mile) market considered an asset
• Required minimum 8-12 years of relevant experience including sourcing, category and vendor management, purchasing and/or material management. Technical/manufacturing experience and/or or equivalent experience considered an asset.
• Ability to multi-task, work under pressure, and manage changing priorities.
• Strong entrepreneurial spirit and a desire to innovate.
• Strong organizational skills
• High degree of professionalism and discretion is essential.
• Flexibility with work hours and occasional travel may be required.
• Experience with Intake-2-Pay and Sourcing-2-Pay platforms preferred.
• Relationship builder and stakeholder manager. Ability to form and grow own networks. Proven ability to analyze and present findings in a clear and cohesive manner.
• Self-directed, able to work independently, as well as work in a team-orientated and fast paced environment.
• Capable of navigating through ambiguous situations. Ability to work collaboratively and support multiple initiatives. Must have strong problem solving, strategic and analytical capability.
• Project management mindset for flawless execution.
• Demonstrate an open-minded genuine curiosity towards understanding the needs of business and the impact of applied solutions.
• Effective and authoritative communication and presentation skills.
• Effective time management and personal organizational skills.
• Strong negotiation skills and demonstrable business acumen.

Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom's daily operations.

Our goal is simple: in a constantly evolving business sector, we don't just follow, we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is also undergoing a technological transformation where the integration of customer experience and logistics technologies are at the heart of its evolution.

At Intelcom, we know experience comes in many forms and are committed to building a culture where difference is valued. We are always looking for talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you.

Apply Now.