Good Shepherd Rehabilitation Network
Secretary
Good Shepherd Rehabilitation Network, Allentown, Pennsylvania, United States, 18103
JOB SUMMARYEnhances location effectiveness by providing information management support, answering and triaging phone calls, scheduling and providing appointments related as necessary.
ESSENTIAL FUNCTIONSOFFICE SKILLSEffectively and efficiently schedules, confirms and reschedules patients including working with transportation services, if necessaryGreets clients & visitorsAnswers & triages telephone calls, recording details of messages and assigning priority based on urgencyPrepares medical records (paper & electronic)Monitors and maintains office areaMaintains statistics as assignedCollect, input, verify and discuss insurance information with clientsRegister clients, collect signatures and co-pay and enter information into clinical systemsCoordinate assignment of therapy orders and referralsAssist with ordering and monitoring supplies, maintain office equipment and process work ordersAssures accurate and updated entry of information into clinical systemsObtain and monitor referrals and insurance visit authorization
DOCUMENTATIONAssembles/requests client records and referral information, retrieves GS client records as neededPrepares all charts for provider visitsAssists or generates correspondence as neededSends out information packets (time of appt, directions, instructions) to new clientsGenerates and collects/processes fee slips and billing logs for client encountersAccurately copy record when requestedPrepare chart(s) for on-site or off-site storage
TEAM EFFORTIdentifies work unit issues & implements solutionsOrients new staffDemonstrates flexibility to help others (provide coverage, adjust work schedule to meet needs)Shares knowledge with othersEmbraces change and promotes a positive work environmentDemonstrates management skills by prioritizing, organizing and completing job responsibilities.
PROTECTS CUSTOMER AND ORGANIZATION INFORMATIONBy keeping information confidential, following Good Shepherd's policy and procedures for release of information, maintaining secure medical records and maintaining security for the contents of the business office.
QUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EducationCombined education and experience equivalent to a post-high school secretarial program
Work Experience1-2 years of experience in a clerical / administrative support position requiredKnowledgeable in computer skills including Microsoft office suite of products required
Licenses / CertificationsN/A
ESSENTIAL FUNCTIONSOFFICE SKILLSEffectively and efficiently schedules, confirms and reschedules patients including working with transportation services, if necessaryGreets clients & visitorsAnswers & triages telephone calls, recording details of messages and assigning priority based on urgencyPrepares medical records (paper & electronic)Monitors and maintains office areaMaintains statistics as assignedCollect, input, verify and discuss insurance information with clientsRegister clients, collect signatures and co-pay and enter information into clinical systemsCoordinate assignment of therapy orders and referralsAssist with ordering and monitoring supplies, maintain office equipment and process work ordersAssures accurate and updated entry of information into clinical systemsObtain and monitor referrals and insurance visit authorization
DOCUMENTATIONAssembles/requests client records and referral information, retrieves GS client records as neededPrepares all charts for provider visitsAssists or generates correspondence as neededSends out information packets (time of appt, directions, instructions) to new clientsGenerates and collects/processes fee slips and billing logs for client encountersAccurately copy record when requestedPrepare chart(s) for on-site or off-site storage
TEAM EFFORTIdentifies work unit issues & implements solutionsOrients new staffDemonstrates flexibility to help others (provide coverage, adjust work schedule to meet needs)Shares knowledge with othersEmbraces change and promotes a positive work environmentDemonstrates management skills by prioritizing, organizing and completing job responsibilities.
PROTECTS CUSTOMER AND ORGANIZATION INFORMATIONBy keeping information confidential, following Good Shepherd's policy and procedures for release of information, maintaining secure medical records and maintaining security for the contents of the business office.
QUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EducationCombined education and experience equivalent to a post-high school secretarial program
Work Experience1-2 years of experience in a clerical / administrative support position requiredKnowledgeable in computer skills including Microsoft office suite of products required
Licenses / CertificationsN/A