Wells Fargo
Lending Operations Associate Manager
Wells Fargo, Irving, Texas, United States, 75084
About this role:
Wells Fargo is seeking a Lending Operations Associate Manager as part of our Auto Specialty Operations Team in Consumer Lending.
Learn more about the career areas and lines of business at www.wellsfargojobs.com
In this role, you will:
Supervise the daily activities of a Loan Servicing team to ensure timely completion, quality, and compliance in Lending Operations functional area
Provide quality customer service to internal and external customers
Identify opportunities for process improvement and risk control development in loan production or loan servicing activities
Make day to day supervisory or tactical decisions related to Lending Operations functional area
Resolve issues related to loan processing, documentation, pre-closing tasks, loan servicing activities, or underwriting under the direction of management
Ensure compliance with Wells Fargo investor, legal, regulatory, or business policies
Collaborate and consult with bank departments, vendors, merchants, clients, or investors
Manage allocation of people and financial resources for Lending Operations
Mentor and guide talent development of direct reports and assist in hiring talent.
Required Qualifications:
2+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
1+ years of Leadership experience
Desired Qualifications:
Intermediate Microsoft Office skills
Excellent verbal, written, and interpersonal communication skills
Experience in performing quality assurance audits and/or SLR reviews
2+ year’s general understanding and knowledge of Auto Lending, and/or Collections
Leadership experience including coaching, training, and mentoring
Reporting experience including the ability to gather, organize and interpret data
Results oriented with outstanding ability to motivate teams and mobilize the resources to accomplish objectives
Ability to develop partnerships and collaborate with other business and functional areas
Effective organizational, multi-tasking, and prioritizing skills
Ability to achieve high production and quality standards
Adaptable and flexible coaching style which takes into account the needs and learning styles of a diverse team
Technical skills: CARS, ICMP, i-Notice, i-Repo, and/or Covius
Job Expectations:
This position offers a hybrid work schedule.
Position is Not eligible for Visa Sponsorship
Posting End Date:
13 Nov 2024
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Req Number: R-413338
Wells Fargo is seeking a Lending Operations Associate Manager as part of our Auto Specialty Operations Team in Consumer Lending.
Learn more about the career areas and lines of business at www.wellsfargojobs.com
In this role, you will:
Supervise the daily activities of a Loan Servicing team to ensure timely completion, quality, and compliance in Lending Operations functional area
Provide quality customer service to internal and external customers
Identify opportunities for process improvement and risk control development in loan production or loan servicing activities
Make day to day supervisory or tactical decisions related to Lending Operations functional area
Resolve issues related to loan processing, documentation, pre-closing tasks, loan servicing activities, or underwriting under the direction of management
Ensure compliance with Wells Fargo investor, legal, regulatory, or business policies
Collaborate and consult with bank departments, vendors, merchants, clients, or investors
Manage allocation of people and financial resources for Lending Operations
Mentor and guide talent development of direct reports and assist in hiring talent.
Required Qualifications:
2+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
1+ years of Leadership experience
Desired Qualifications:
Intermediate Microsoft Office skills
Excellent verbal, written, and interpersonal communication skills
Experience in performing quality assurance audits and/or SLR reviews
2+ year’s general understanding and knowledge of Auto Lending, and/or Collections
Leadership experience including coaching, training, and mentoring
Reporting experience including the ability to gather, organize and interpret data
Results oriented with outstanding ability to motivate teams and mobilize the resources to accomplish objectives
Ability to develop partnerships and collaborate with other business and functional areas
Effective organizational, multi-tasking, and prioritizing skills
Ability to achieve high production and quality standards
Adaptable and flexible coaching style which takes into account the needs and learning styles of a diverse team
Technical skills: CARS, ICMP, i-Notice, i-Repo, and/or Covius
Job Expectations:
This position offers a hybrid work schedule.
Position is Not eligible for Visa Sponsorship
Posting End Date:
13 Nov 2024
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Req Number: R-413338