F2OnSite
Systems Administrator
F2OnSite, New York, New York, us, 10261
Job DescriptionJob Description
Onsite L2 Systems Admin-End User Support Tech 2-3 months contract M-Friday.
4+ years of IT/End User support experience, Windows OS. MS application support
Help Desk, Ticketing systems, Password resets
Desktop/Laptop support, Imaging, Documentation
Responding to queries on the phone, via email, in person, or through remote access.
Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software.
Training computer users.
Training other staff on troubleshooting and diagnosing problems.
Gaining feedback from customers to improve training methods.
Writing and editing training manuals.
Running reports and analyzing common complaints and problems.
Onsite L2 End User Support Tech 2-3 months M-Friday.
4+ years of IT/End User support experience, Windows OS, MS application support, Help Desk, Ticketing systems, password resets, Desktop/Laptop support,imaging
Duties and Responsibilities:
Evaluate, prioritize and resolve help request tickets on hardware, software (workstation and networking), internet, mobile devices, telecommunication equipment, etc.
Provide internal and external operational support and training while maintaining quality service and enforcing internal operating/IT security standards
Plan, organize, direct, control and evaluate the proper operations of all computer and information systems and keep an inventory of all technology systems
Administer policies and procedures for the proper operation of all hardware, office automation software, data center and communication systems
Ensure that all technology systems are kept updated with necessary firmware and security patches
Recommend IT strategies, policies, identifying problems, evaluating trends and anticipating requirements
Regularly meet with key users to plan and discuss system requirements, support issues, specifications, costs and timelines
Preserve assets by implementing disaster recovery and back-up procedures and information security and control structures
Maintain professional and technical knowledge by attending educational workshops, reviewing publications and participating in professional discussions
Design, code and modify websites, from layout to function that strive to create visually appealing sites that feature user-friendly design and clear navigation
Other duties assigned as needed
Position Requirements:
Must have strong technical skills and hands-on experience with computer and server operating systems, in addition:
Management of Active Directory (AD), group policy updates, AD site configuration and major version upgrades
Oversight of end user accounts, permissions, access rights, and storage allocations in accordance with best-practices and information security guidelines
Management of Windows Server OS (2008 R2 to 2019), Hyper V, Veeam Backups and Centralized Anti-virus software
Familiarity with managing Microsoft SQL Server
Proven proficiency with Microsoft Office 2013/2016 software, Microsoft Office 365 Administration and Microsoft Windows 10
Familiarity with Microsoft Windows deployment toolkit and remote management technologies.
Command of wireless and wired LAN technologies, routing, switching, Firewalls, VPN, VoIP telephony a plus
Education:
Bachelor's degree in Computer Science or 4 years of relevant experience
Company Description
F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.
WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.
Company DescriptionF2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.\r\n\r\nWHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.
Onsite L2 Systems Admin-End User Support Tech 2-3 months contract M-Friday.
4+ years of IT/End User support experience, Windows OS. MS application support
Help Desk, Ticketing systems, Password resets
Desktop/Laptop support, Imaging, Documentation
Responding to queries on the phone, via email, in person, or through remote access.
Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software.
Training computer users.
Training other staff on troubleshooting and diagnosing problems.
Gaining feedback from customers to improve training methods.
Writing and editing training manuals.
Running reports and analyzing common complaints and problems.
Onsite L2 End User Support Tech 2-3 months M-Friday.
4+ years of IT/End User support experience, Windows OS, MS application support, Help Desk, Ticketing systems, password resets, Desktop/Laptop support,imaging
Duties and Responsibilities:
Evaluate, prioritize and resolve help request tickets on hardware, software (workstation and networking), internet, mobile devices, telecommunication equipment, etc.
Provide internal and external operational support and training while maintaining quality service and enforcing internal operating/IT security standards
Plan, organize, direct, control and evaluate the proper operations of all computer and information systems and keep an inventory of all technology systems
Administer policies and procedures for the proper operation of all hardware, office automation software, data center and communication systems
Ensure that all technology systems are kept updated with necessary firmware and security patches
Recommend IT strategies, policies, identifying problems, evaluating trends and anticipating requirements
Regularly meet with key users to plan and discuss system requirements, support issues, specifications, costs and timelines
Preserve assets by implementing disaster recovery and back-up procedures and information security and control structures
Maintain professional and technical knowledge by attending educational workshops, reviewing publications and participating in professional discussions
Design, code and modify websites, from layout to function that strive to create visually appealing sites that feature user-friendly design and clear navigation
Other duties assigned as needed
Position Requirements:
Must have strong technical skills and hands-on experience with computer and server operating systems, in addition:
Management of Active Directory (AD), group policy updates, AD site configuration and major version upgrades
Oversight of end user accounts, permissions, access rights, and storage allocations in accordance with best-practices and information security guidelines
Management of Windows Server OS (2008 R2 to 2019), Hyper V, Veeam Backups and Centralized Anti-virus software
Familiarity with managing Microsoft SQL Server
Proven proficiency with Microsoft Office 2013/2016 software, Microsoft Office 365 Administration and Microsoft Windows 10
Familiarity with Microsoft Windows deployment toolkit and remote management technologies.
Command of wireless and wired LAN technologies, routing, switching, Firewalls, VPN, VoIP telephony a plus
Education:
Bachelor's degree in Computer Science or 4 years of relevant experience
Company Description
F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.
WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.
Company DescriptionF2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.\r\n\r\nWHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.