United Airlines
Senior specialist - enterprise communications
United Airlines, Chicago, Illinois, United States, 60290
Description
There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. Are you ready to travel the world?Our Corporate Communications team brings our uniquely United story to life with the public, our customers and employees, across the world. From internal communications and newsletters to public and media relations campaigns, and social media strategy, we’re sharing our story with the world in a way that’s clear, consistent and inspiring. Get your pen ready, and help us continue to write our next chapter.Key Responsibilities:
The Senior Specialist - Enterprise Communications supports the team's mission to create relatable, clear communications that bring to life our company strategy and cultural priorities for employees across the company. The role will partner with senior leaders and other Corporate Communications teams to build and deliver communications strategies that drive awareness, understanding and pride in who we are and what we stand for. The role supports a team that delivers company news daily to our 100,000+ employees across the globe, with a goal to advise, educate and inspire – ultimately influencing how employees feel about working at United. This individual is a curious, creative thinker, with a willingness to travel regularly to United locations as a roving reporter and to build relationships across the enterprise to unearth the best employee stories.
This is a Chicago-based, hybrid role that requires 2-3 days in office per week.Conduct interviews, research, seek out, pitch, and write storiesTravel as a roving reporter for research, meetings, and events as necessaryContribute creative ideas and approaches to employee communicationsProvide/recommend engagement communications support to key projects impacting the businessWork closely with fellow writers, designers, and photographers to ensure publishing deadlines are metProvide communications counsel/support for key subject matter expertsPlan, lead, and execute end-to-end campaigns that connect the dots between new projects, operational and company goals, and the people behind the scenesUnited values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!Qualifications
What’s needed to succeed (Minimum Qualifications):
Bachelor's degreeJournalism, Communications, Marketing, or related field3+ years of corporate communications or newsroom experienceProven track record of running successful, proactive, and creative communications campaigns that use a variety of tools, forums, and media3+ years of writing experienceExcellent communication skills, including both written and verbalKnowledge of AP style writing/editingAble to work effectively & efficiently in cross-functional teamsProactive, meticulous, and well-organizedForward-thinking, diligent, creative, and curiousAble to work under tight deadlines and with competing prioritiesAbility to travel up to 25%Supports a team providing 24/7 on-call coverage for operational communications needs; will need to be available to provide support and direction to team as neededMust be legally authorized to work in the United States for any employer without sponsorshipSuccessful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the positionWhat will help you propel from the pack (Preferred Qualifications):
Project management experience1+ years of editing experienceSiteCore and/or similar CMSAcrobat Creative SuiteData collection & analysisUnited Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
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There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. Are you ready to travel the world?Our Corporate Communications team brings our uniquely United story to life with the public, our customers and employees, across the world. From internal communications and newsletters to public and media relations campaigns, and social media strategy, we’re sharing our story with the world in a way that’s clear, consistent and inspiring. Get your pen ready, and help us continue to write our next chapter.Key Responsibilities:
The Senior Specialist - Enterprise Communications supports the team's mission to create relatable, clear communications that bring to life our company strategy and cultural priorities for employees across the company. The role will partner with senior leaders and other Corporate Communications teams to build and deliver communications strategies that drive awareness, understanding and pride in who we are and what we stand for. The role supports a team that delivers company news daily to our 100,000+ employees across the globe, with a goal to advise, educate and inspire – ultimately influencing how employees feel about working at United. This individual is a curious, creative thinker, with a willingness to travel regularly to United locations as a roving reporter and to build relationships across the enterprise to unearth the best employee stories.
This is a Chicago-based, hybrid role that requires 2-3 days in office per week.Conduct interviews, research, seek out, pitch, and write storiesTravel as a roving reporter for research, meetings, and events as necessaryContribute creative ideas and approaches to employee communicationsProvide/recommend engagement communications support to key projects impacting the businessWork closely with fellow writers, designers, and photographers to ensure publishing deadlines are metProvide communications counsel/support for key subject matter expertsPlan, lead, and execute end-to-end campaigns that connect the dots between new projects, operational and company goals, and the people behind the scenesUnited values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!Qualifications
What’s needed to succeed (Minimum Qualifications):
Bachelor's degreeJournalism, Communications, Marketing, or related field3+ years of corporate communications or newsroom experienceProven track record of running successful, proactive, and creative communications campaigns that use a variety of tools, forums, and media3+ years of writing experienceExcellent communication skills, including both written and verbalKnowledge of AP style writing/editingAble to work effectively & efficiently in cross-functional teamsProactive, meticulous, and well-organizedForward-thinking, diligent, creative, and curiousAble to work under tight deadlines and with competing prioritiesAbility to travel up to 25%Supports a team providing 24/7 on-call coverage for operational communications needs; will need to be available to provide support and direction to team as neededMust be legally authorized to work in the United States for any employer without sponsorshipSuccessful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the positionWhat will help you propel from the pack (Preferred Qualifications):
Project management experience1+ years of editing experienceSiteCore and/or similar CMSAcrobat Creative SuiteData collection & analysisUnited Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
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