UIC Government Services and the Bowhead Family of Companies
User Security/GMT Help Desk Analyst
UIC Government Services and the Bowhead Family of Companies, Washington, District of Columbia, us, 20022
Overview
USER SECURITY/GMT HELP DESK ANALYST (BDOS)
Bowhead is seeking an User Security/GMT Help Desk Analyst to support our Department of State contract in Washington, DC. The User Security/GMT Help Desk Analyst will be responsible for establishing, updating and deactivating user accounts, assign and update system roles in accordance with GTM/EX policies and maintain user access request documentation to include the verification of training completion and be responsible for auditing and reporting on user account activity.
Responsibilities
Maintain Security Access Control list to the following environments: Production (PROD), Copy (CPY), User Acceptance Testing (UAT), Assembly Test (ASB), Training (TRN), & Independent Verification & Validation (IVV) environments.
Restore Support Staff accounts within the various environments.
Create and elaborate Security defects in the Functional Tracker (PCT) tool.
Create user access list Script in Copy (CPY).
Overseas Personnel Systems (OPS) Access Requests (Maintain and store forms; add, delete & modify).
Approving forms within GTM Next.
Ticket management: Manage work via ServiceNow and GTM Next ticket tracking systems.
Qualifications
Bachelros Degree or High School Diploma and three to five years (3-5) experience required
Experience working within either the DoS or DoD environment.
Minimum of three (3) years of user security experience.
Ability to work alongside the Team Lead and Government Project Manager (GPM) to solve complex security-related problems
ServiceNow & GTM Next experience is preferred
Intermediate to advance level of MS Office Suite software (e.g., Word, Excel, Outlook, PowerPoint, and Teams.
Must have excellent verbal, written, communication and presentation skills.
Physical Demands:
Must be able to lift up to 10-15 pounds
Must be able to stand and walk for prolonged amounts of time
Must be able to twist, bend and squat periodically
SECURITY CLEARANCE REQUIREMENTS: Must be able to obtain a security clearance at the Secret level. US Citizenship is a requirement for this contract.
#LI-JR1
Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC’s Non-DOT Drug & Alcohol Testing Program requirements. If the position requires, an applicant must pass a pre-employment criminal background history check. All post-secondary education listed on the applicant’s resume/application may be subject to verification.
Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification. In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes.
UIC is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics EOE/AA/M/F/D/V. In furtherance, pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants, based on the provisions contained within The Alaska Native Claims Settlement Act. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity Posters provided by OFCCPhere (https://www.dol.gov/agencies/ofccp/posters) .
All candidates must apply online at www.uicalaska.com, and submit a completed application for all positions they wish to be considered. Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed. Please contact a UIC HR Recruiter if you have made a significant change to your application. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance (https://uicalaska.com/careers/recruitment/).
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
UIC Government Services (UICGS / Bowhead) provides innovative business solutions to federal and commercial customers in the areas of engineering, maintenance services, information technology, program support, logistics/base support, and procurement. Collectively, the fast-growing Bowhead Family of Companies offers a breadth of services which are performed with a focus on quality results. Headquartered in Springfield, VA, we are a fast-growing, multi-million-dollar company recognized as a top Alaska Native Corporation providing services across the Department of Defense and many federal agencies. Bowhead offers competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long-term disability, and 401(k) retirement plans as well as a paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and state or contract required paid time off programs.
Join our Talent Community!
Join our Talent Community (https://talentconnect.uicalaska.com/government-services/talentcommunity) to receive updates on new opportunities and future events.
ID 2024-21717
Category Information Technology
Location : Location US-DC-Washington
Min USD $90,000.00/Yr.
Max USD $120,000.00/Yr.
Clearance Level Must Be Able to Obtain Secret
Minimum Clearance Required Secret
Travel Requirement N/A
USER SECURITY/GMT HELP DESK ANALYST (BDOS)
Bowhead is seeking an User Security/GMT Help Desk Analyst to support our Department of State contract in Washington, DC. The User Security/GMT Help Desk Analyst will be responsible for establishing, updating and deactivating user accounts, assign and update system roles in accordance with GTM/EX policies and maintain user access request documentation to include the verification of training completion and be responsible for auditing and reporting on user account activity.
Responsibilities
Maintain Security Access Control list to the following environments: Production (PROD), Copy (CPY), User Acceptance Testing (UAT), Assembly Test (ASB), Training (TRN), & Independent Verification & Validation (IVV) environments.
Restore Support Staff accounts within the various environments.
Create and elaborate Security defects in the Functional Tracker (PCT) tool.
Create user access list Script in Copy (CPY).
Overseas Personnel Systems (OPS) Access Requests (Maintain and store forms; add, delete & modify).
Approving forms within GTM Next.
Ticket management: Manage work via ServiceNow and GTM Next ticket tracking systems.
Qualifications
Bachelros Degree or High School Diploma and three to five years (3-5) experience required
Experience working within either the DoS or DoD environment.
Minimum of three (3) years of user security experience.
Ability to work alongside the Team Lead and Government Project Manager (GPM) to solve complex security-related problems
ServiceNow & GTM Next experience is preferred
Intermediate to advance level of MS Office Suite software (e.g., Word, Excel, Outlook, PowerPoint, and Teams.
Must have excellent verbal, written, communication and presentation skills.
Physical Demands:
Must be able to lift up to 10-15 pounds
Must be able to stand and walk for prolonged amounts of time
Must be able to twist, bend and squat periodically
SECURITY CLEARANCE REQUIREMENTS: Must be able to obtain a security clearance at the Secret level. US Citizenship is a requirement for this contract.
#LI-JR1
Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC’s Non-DOT Drug & Alcohol Testing Program requirements. If the position requires, an applicant must pass a pre-employment criminal background history check. All post-secondary education listed on the applicant’s resume/application may be subject to verification.
Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification. In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes.
UIC is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics EOE/AA/M/F/D/V. In furtherance, pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants, based on the provisions contained within The Alaska Native Claims Settlement Act. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity Posters provided by OFCCPhere (https://www.dol.gov/agencies/ofccp/posters) .
All candidates must apply online at www.uicalaska.com, and submit a completed application for all positions they wish to be considered. Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed. Please contact a UIC HR Recruiter if you have made a significant change to your application. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance (https://uicalaska.com/careers/recruitment/).
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
UIC Government Services (UICGS / Bowhead) provides innovative business solutions to federal and commercial customers in the areas of engineering, maintenance services, information technology, program support, logistics/base support, and procurement. Collectively, the fast-growing Bowhead Family of Companies offers a breadth of services which are performed with a focus on quality results. Headquartered in Springfield, VA, we are a fast-growing, multi-million-dollar company recognized as a top Alaska Native Corporation providing services across the Department of Defense and many federal agencies. Bowhead offers competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long-term disability, and 401(k) retirement plans as well as a paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and state or contract required paid time off programs.
Join our Talent Community!
Join our Talent Community (https://talentconnect.uicalaska.com/government-services/talentcommunity) to receive updates on new opportunities and future events.
ID 2024-21717
Category Information Technology
Location : Location US-DC-Washington
Min USD $90,000.00/Yr.
Max USD $120,000.00/Yr.
Clearance Level Must Be Able to Obtain Secret
Minimum Clearance Required Secret
Travel Requirement N/A