Compass Group
Unit Director II
Compass Group, Gaithersburg, Maryland, us, 20883
ESFM
Position Title:
Unit Director IIReports To:Salary:
$95,000 - $120,000Pay Grade:
15Other Forms of Compensation:ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI).Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM's clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets.ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees.In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).Job Summary
The
Unit Director
provides support to the Resident Regional Manager to provide excellent customer service to our corporate client. The Facility Director will directly manage in-house and/or 3rd party soft service providers including but not limited to janitorial, landscaping, snow removal, trash & recycling, waste management, pest control, and mail/shipping. The ideal individual directly manages the team that provides janitorial, mail/shipping, and business services support. You will develop and maintain a strong working relationship with our Client.Key Responsibilities:Develop and maintain a strong working relationship with our Client.Responsible for the Client's soft service budget. Provide financial reporting as required.Assist in vendor contract development and procure goods and services through Compass and Client systems.Manage requisitions and POs and receipt invoices upon delivery or completion of work.Act collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and customer service focus.Work closely with the site Management team on day-to-day operations and assist the Resident Regional Manager in planning the facilities team's goals and objectives.Ensure appropriate follow-up with customers.Establish work standards and workflow.Seek to continuously improve processes, systems, and overall client satisfaction.Any and all other tasks and duties assigned.Responsibilities:Plans, organizes, directs, coordinates, and supervises functions and activities of the department.Evaluates and justifies supplies, equipment, and purchases as needed.Maintains records and statistics for administrative and regulatory purposes.Establishes and implements policies and procedures for departmental operations. Encourages and nurtures associate creativity and innovation within the ESFM IFM program.Ensures compliance with all regulatory agencies.Demonstrates and promotes ESFM IFM culture, values, and management philosophy.Demonstrates quality leadership in meeting performance plans.Develops and maintains job descriptions for department staff.Encourages staff to participate in education programs.Ensures proper staffing for all Departments (Janitorial, Conference Services, Mail Services, S&R).Communicates and ensures all employees are aware of any/all site objectives and plans.Acts as liaison for customer needs.Attend Monthly Safety meetings conducted by HSSE.Responsible for reporting on specific monthly Safety Reports.Maintains all Safety requirements for Staff members.Participant at the monthly regional safety meeting.Manage the quality process as it relates to Business Support Services and set targets for quality improvement.Measure customer satisfaction and implement action plans for areas below standard.Manage small projects, as needed.Develop reports and presentations.Create an environment of innovations and continuous improvement targeted toward improved service levels, sustainability, and increased efficiency within Business Support Services.Apply to ESFM Services today!ESFM is a member of Compass Group USACompass Group is an equal opportunity employer.Applications are accepted on an ongoing basis.Eurest services maintains a drug-free workplace.Associates at Corporate are offered many fantastic benefits:MedicalDentalVisionLife Insurance/ ADDisability InsuranceRetirement PlanPaid Time OffHoliday Time Off (varies by site/state)Associate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts (FSAs)Req ID: 1365215ESFMBrandy Wilson
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Position Title:
Unit Director IIReports To:Salary:
$95,000 - $120,000Pay Grade:
15Other Forms of Compensation:ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI).Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM's clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets.ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees.In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).Job Summary
The
Unit Director
provides support to the Resident Regional Manager to provide excellent customer service to our corporate client. The Facility Director will directly manage in-house and/or 3rd party soft service providers including but not limited to janitorial, landscaping, snow removal, trash & recycling, waste management, pest control, and mail/shipping. The ideal individual directly manages the team that provides janitorial, mail/shipping, and business services support. You will develop and maintain a strong working relationship with our Client.Key Responsibilities:Develop and maintain a strong working relationship with our Client.Responsible for the Client's soft service budget. Provide financial reporting as required.Assist in vendor contract development and procure goods and services through Compass and Client systems.Manage requisitions and POs and receipt invoices upon delivery or completion of work.Act collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and customer service focus.Work closely with the site Management team on day-to-day operations and assist the Resident Regional Manager in planning the facilities team's goals and objectives.Ensure appropriate follow-up with customers.Establish work standards and workflow.Seek to continuously improve processes, systems, and overall client satisfaction.Any and all other tasks and duties assigned.Responsibilities:Plans, organizes, directs, coordinates, and supervises functions and activities of the department.Evaluates and justifies supplies, equipment, and purchases as needed.Maintains records and statistics for administrative and regulatory purposes.Establishes and implements policies and procedures for departmental operations. Encourages and nurtures associate creativity and innovation within the ESFM IFM program.Ensures compliance with all regulatory agencies.Demonstrates and promotes ESFM IFM culture, values, and management philosophy.Demonstrates quality leadership in meeting performance plans.Develops and maintains job descriptions for department staff.Encourages staff to participate in education programs.Ensures proper staffing for all Departments (Janitorial, Conference Services, Mail Services, S&R).Communicates and ensures all employees are aware of any/all site objectives and plans.Acts as liaison for customer needs.Attend Monthly Safety meetings conducted by HSSE.Responsible for reporting on specific monthly Safety Reports.Maintains all Safety requirements for Staff members.Participant at the monthly regional safety meeting.Manage the quality process as it relates to Business Support Services and set targets for quality improvement.Measure customer satisfaction and implement action plans for areas below standard.Manage small projects, as needed.Develop reports and presentations.Create an environment of innovations and continuous improvement targeted toward improved service levels, sustainability, and increased efficiency within Business Support Services.Apply to ESFM Services today!ESFM is a member of Compass Group USACompass Group is an equal opportunity employer.Applications are accepted on an ongoing basis.Eurest services maintains a drug-free workplace.Associates at Corporate are offered many fantastic benefits:MedicalDentalVisionLife Insurance/ ADDisability InsuranceRetirement PlanPaid Time OffHoliday Time Off (varies by site/state)Associate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts (FSAs)Req ID: 1365215ESFMBrandy Wilson
#J-18808-Ljbffr